Care

Best Movie Series of All Time

2 days ago

Transcript

00:00:00To the gate. Nine, ten. Big fat hen. In you get. Come on. Let's go. Who wants fish and chips?

00:00:15Me. Okay, so it's fish and chips for pork and mushy peas.

00:00:22Fish and chips aren't fish and chips, they're not mushy peas.

00:00:25£1.60 chips, £2.80 fish, how much together?

00:00:314.40. Correct.

00:00:33So, fish and chips for four, Sophie, please?

00:00:36I don't know. Looking forward to eating them?

00:00:40Yes. Then I strongly advise you to attempt an answer.

00:00:44Since not to do so could result in a crushing disappointment.

00:00:49We've got fish and chips. I told them, no burgers and no chips.

00:00:53Wait, it was my idea.

00:00:55No, it wasn't. It was Sophie's idea because she can twist you round her bloody little finger.

00:00:59Ah, they've been good.

00:01:01I don't care. They've had chips twice this week already. They're going to start looking.

00:01:06Okay, Mum. What did I tell you?

00:01:09Grandma wanted them. No, she didn't.

00:01:12Honest, Mum, she did.

00:01:13Yes, please, come on.

00:01:14Well, I want to-

00:01:15Come on in.

00:01:16Come on in.

00:01:17Come on.

00:01:18Grandma.

00:01:19Come on.

00:01:20Hey!

00:01:21Come on.

00:01:22Come on.

00:01:24Hi!

00:01:25Penguin.

00:01:26I'm so ready.

00:01:27Sophie, what's wrong?

00:01:28Grandma!

00:01:29corpo?

00:01:30We're going to cry!

00:01:31Grandma!

00:01:33We've gone.

00:01:34We're going to cry!

00:01:35Grandma!

00:01:36Hello?

00:01:37Sophie?

00:01:39Hello? Sophie? Sophie?

00:01:54Sophie?

00:01:57Excuse me. Oh, come on. Where's the kids? Where are the kids?

00:02:10Move over. Girls? Oh, my God. Come here. Come here.

00:02:17No, no. The kids are fine, but they've taken them in just to check them over, so you need to pick them up, OK?

00:02:27Where are they taking them? The children. And they're starving, so you're going to need to feed them, all right?

00:02:31They've taken me, ma'am, to the Royal, so I'm just following them now.

00:02:35Ken, can you phone our Claire and just tell her what's up? Drive in, you selfish bastard!

00:02:41I'm really stressing. Do you think I've lost one in it?

00:02:44They're big, yeah? Thanks.

00:02:49I'm sorry, I've got to go. My mum's...

00:02:52Crap.

00:03:13Mum?

00:03:15Mum?

00:03:17Mum?

00:03:18Mum?

00:03:19Mum?

00:03:20Mum?

00:03:21Mum?

00:03:22Mum?

00:03:23Mum?

00:03:24Mum?

00:03:25Mum?

00:03:26Mum?

00:03:27Well, isn't there some rule, some limit to how a woman could...

00:03:29Me?

00:03:30No, excuse me, please, love! Now, what's going on?

00:03:32If you just want to take a seat, I'll be with you as soon as we can.

00:03:34Take a seat, take a seat, always take a seat.

00:03:37Sorry, but it's OK. Erm, a mother for Mary Taylor, she's my mum. She, erm, she had a car crash. She was brought in earlier.

00:03:43QUEE ODDUM

00:03:48Hiya, Mum.

00:04:05Mum.

00:04:08Judge!

00:04:09It's Claire, Mum.

00:04:13She doesn't know me either.

00:04:15What's she doing here?

00:04:17We're just waiting for a scan, but...

00:04:19There's loads in front of us.

00:04:21George!

00:04:22Dad's dead, Mum.

00:04:28How is Mum?

00:04:29How long have you been here?

00:04:31Two hours.

00:04:32I wanted flowers to wake up the candle dress.

00:04:35Oh, for God's sake!

00:04:37No, Claire, don't piss them off!

00:04:39I wanted flowers to wake up the candle drop.

00:04:45Wait there, I just want to set the table up.

00:05:09I'm sorry.

00:05:19Then you can't get out, love.

00:05:21But what am I supposed to do?

00:05:22I'm sorry.

00:05:23Then you can't get out, love.

00:05:24But what am I supposed to do?

00:05:27I'm sorry.

00:05:28Then you can't get out, love.

00:05:29But what am I supposed to do?

00:05:31I'm sorry.

00:05:32Then you can't get out, love.

00:05:33But what am I supposed to do?

00:05:34But what am I supposed to do?

00:05:35I won't be long.

00:05:36I won't be long.

00:05:37I won't be long.

00:05:38I won't be long.

00:05:39I won't be long.

00:05:44I won't be long.

00:05:45I won't be long.

00:06:01I won't be long.

00:06:02Do you want to come in?

00:06:15There's anything I can...

00:06:16Money wires?

00:06:18Look, I came out without my keys.

00:06:20For the house.

00:06:21Oh, right.

00:06:22I'll get mine.

00:06:23Kids!

00:06:24Bye, Cheryl.

00:06:25Bye, Cheryl.

00:06:26Bye, Cheryl.

00:06:27Mum!

00:06:28Hi, darling.

00:06:29Mum!

00:06:30Hi, darling.

00:06:31Mum!

00:06:32Hi, Dad.

00:06:33Hi, Dad.

00:06:34Hey, girls, come on.

00:06:35Where's your taxi going, I'm sorry?

00:06:36I can't make you.

00:06:37Close them back through your lap.

00:06:38Morning.

00:06:39Thank you, girls.

00:06:40Come on.

00:06:41Where's your taxi going, I'm sorry?

00:06:42I can't make you.

00:06:43Close them back through your lap.

00:06:45Morning.

00:06:56Come on.

00:06:59Come on, girls.

00:07:00Straight up to bed, please.

00:07:01Night-night.

00:07:02Night.

00:07:03Love you.

00:07:04Love you, too.

00:07:09It's Jenny Northwood here.

00:07:10You're probably mad in my till, but...

00:07:11I won't be in for a while, I'm afraid.

00:07:12My mum's sick and there's someone to sort the kids out.

00:07:13Thanks.

00:07:14Bye.

00:07:15Bye.

00:07:16Bye.

00:07:17Bye.

00:07:18Bye.

00:07:19Bye.

00:07:20Bye.

00:07:21Bye.

00:07:22Bye.

00:07:23Bye.

00:07:24Bye.

00:07:25Bye.

00:07:26Bye.

00:07:27Bye.

00:07:28Bye.

00:07:29Bye.

00:07:30Bye.

00:07:32Bye.

00:07:33Bye.

00:07:34Bye.

00:07:35Bye.

00:07:36Bye.

00:07:37Bye.

00:07:38Bye.

00:07:39Bye.

00:07:42Bye.

00:07:51She's sitting up?

00:07:56Mary?

00:07:57Yeah.

00:07:59She insisted.

00:08:01Hi, Mom.

00:08:03Hi.

00:08:04Hi.

00:08:05Hi, it's me.

00:08:07It's Jenny.

00:08:08Honey, what's your pot?

00:08:17What's your pot?

00:08:38What's your pot?

00:09:14Hi.

00:09:16I want you to pick the girls up from school but I can get them now.

00:09:20Right.

00:09:21Not tomorrow though.

00:09:23I can't.

00:09:24Well you can't pick them up in the afternoon.

00:09:27No.

00:09:28Well then take them in the morning.

00:09:30Can't do that either.

00:09:32You've got to start pulling your weight deep otherwise I'm going to lose my job.

00:09:36I can't.

00:09:37Sorry.

00:09:38Oh for God's sake.

00:09:40She's going to start work soon.

00:09:43Cheryl?

00:09:44Yeah.

00:09:45What?

00:09:46George!

00:09:47Mum, Dad's dead.

00:09:48So up to this stroke she was living independently?

00:09:49Yes.

00:09:50He died years ago.

00:09:51Her dementia was manageable.

00:09:52She doesn't have dementia.

00:09:53How much do these things cost?

00:09:54I mean it wasn't diagnosed.

00:09:55No.

00:09:56I mean there was absolutely nothing wrong with her.

00:09:57She's been minding my kids and I wouldn't let a demented woman do that.

00:09:58George!

00:09:59George!

00:10:00George!

00:10:01George!

00:10:02It's not Dad man.

00:10:03It's not Dad man.

00:10:04I'm sorry.

00:10:05Sorry my man's a bit confused.

00:10:06Don't worry about it.

00:10:07Does she own it?

00:10:08Is she own it?

00:10:09No.

00:10:10Is that a problem?

00:10:11No.

00:10:12Is that a problem?

00:10:13No.

00:10:14Is she own it?

00:10:15No.

00:10:16Is she own it?

00:10:17No.

00:10:18Is that a problem?

00:10:19No.

00:10:20Is it her own?

00:10:21Well she's been here three weeks already.

00:10:22It's difficult to see what else we can do for her.

00:10:23Can I just stop you there?

00:10:24Nice.

00:10:25My mum has had a stroke.

00:10:26Yes.

00:10:27And she's making no sense.

00:10:28She's convinced anything that moves is her dead husband.

00:10:29No.

00:10:30And right now she's trying to eat metal.

00:10:31Ma'am no no no no no no no no no no no no no no no no no no no no no.

00:10:35So there's obviously brain damage, yes?

00:10:36Yes.

00:10:37So shouldn't we be trying to fix that?

00:10:38Yes but this is an assessment ward Claire.

00:10:39We're not staffed for rehabilitation.

00:10:40Then can we go somewhere there is?

00:10:41There are no places available.

00:10:42And even if there were they're designed to get people back on their feet?

00:10:43Yes.

00:10:44Yes.

00:10:45Yes.

00:10:46Yes.

00:10:47Yes.

00:10:48Yes.

00:10:49Yes.

00:10:50Yes.

00:10:51Yes.

00:10:52Yes.

00:10:53Yes.

00:10:54Yes.

00:10:55Yes.

00:10:56Yes.

00:10:57Yes.

00:10:58Yes.

00:10:59Yes.

00:11:00Yes.

00:11:01Yes.

00:11:02Yes.

00:11:03Yes.

00:11:04Yes.

00:11:05She's not quite late and Mary's already walking.

00:11:07But she's no idea where she's walking to.

00:11:10I know.

00:11:11Look, I think we'll talk again after the kitchen test.

00:11:13What's the kitchen test?

00:11:15Occupational therapy need to know that Mary can find her way around the kitchen and make

00:11:19herself a cup of tea.

00:11:20Are you serious?

00:11:22What am I doing, Mary?

00:11:26Hmm?

00:11:28I'm furling the cattle, aren't I?

00:11:33Would you like to do it?

00:11:35Would you like that?

00:11:43So, what do we do next?

00:11:51Come on, man. What do you do next?

00:11:53We do ask families not to prompt.

00:11:55Sorry.

00:11:56Or intervene in any way during these tests.

00:11:58You see, our aim is to prove to Mary

00:12:00that she can carry out these tests without any help whatsoever.

00:12:03Right.

00:12:06Right.

00:12:07Now there's water in the kettle.

00:12:08Just here.

00:12:13Now can you do...

00:12:16Okay.

00:12:19Now your turn.

00:12:31Well, never mind, eh?

00:12:33I'll tell you what.

00:12:35We need...

00:12:37Well, we need...

00:12:39a teabag.

00:12:41Love growing roses, don't you?

00:12:45Now here's a cup.

00:12:47And here's the teabag.

00:12:49Now can you help me, Mary?

00:12:52Can you...

00:12:53put the teabag...

00:12:55into the cup?

00:13:08No, Mary?

00:13:09No, no, spit it out.

00:13:10Spit it out, please.

00:13:11Spit it out, ma'am.

00:13:12No, no, no, no, no.

00:13:13It's okay.

00:13:15It's okay.

00:13:17It's okay.

00:13:18I tried your best.

00:13:19It's okay, Mary.

00:13:26Home.

00:13:31Mary.

00:13:32Won't we, Mary?

00:13:33Eh?

00:13:43Just say what it is, ma'am.

00:13:52Tell me what it is.

00:13:54It's all up.

00:13:55It's all up.

00:13:56It's all up, ma'am.

00:14:05There is one thing.

00:14:06Yeah?

00:14:07They've stopped saving for their holiday.

00:14:10Yeah, the, um...

00:14:14No!

00:14:15No!

00:14:18Stop laughing.

00:14:19I heard it.

00:14:20No!

00:14:21Stop!

00:14:22You don't have more enough to do...

00:14:28What's happened?

00:14:31Sorry.

00:14:32I've tried, but she's taken against me.

00:14:34Sausage.

00:14:35You're not my friend today, are you, Mary?

00:14:37Sausage!

00:14:40Do you want to wait outside?

00:14:41Yes, yes.

00:14:44She's been having more stomach problems and I'm wondering should I go and ask the doctor to see her again?

00:14:47You'll be alright?

00:14:48Yeah.

00:14:49Yeah.

00:14:55Hey, ma'am.

00:14:58Why don't you have a little seat, eh?

00:15:00Hm?

00:15:01Have a little sit down, eh?

00:15:04Go.

00:15:06You're four.

00:15:12When the medicine kicks in, I'll bring the girls in. That'd be nice, won't it?

00:15:15Yeah.

00:15:28Have Grandma a hug?

00:15:34So give her your letters.

00:15:35Mm-hm.

00:15:36We can.

00:15:37Letters for Grandma.

00:15:38Yeah.

00:15:46It's alright.

00:15:48I folded my garden gates.

00:15:53Hm.

00:15:54I'm Amanda Jennings.

00:15:55And this is Diane.

00:15:56Mary's so...

00:15:57Right.

00:15:58Diane, if you could go and get the team and bring Mrs. Taylor in, please.

00:16:27Questions that you may have at the end of the meeting.

00:16:30So, Dr. Ray Sullivan, if you can bring us up to date and then we can let you go.

00:16:34Yep, Mary Taylor had an acute stroke which has affected her vision, right upper limb and cognitive ability.

00:16:41She was referred here for rehabilitation.

00:16:43Don't shine for it.

00:16:44Don't shine for it.

00:16:45And an EMA assessment.

00:16:46Don't shine for it.

00:16:47Since arriving, she's developed additional medical problems, nausea bumping and acute constipation.

00:16:52Don't shine for it.

00:16:53I had to jump from me.

00:16:54She has been referred to...

00:16:55Is he had to jump from me?

00:16:56..and has been given antibiotics and steroids while she waits to see him.

00:17:01Once C, she'll be followed up after discharge as an outpatient.

00:17:06Can we move on to you, Hillary, and physiotherapy?

00:17:09Yeah, thank you, Doctor.

00:17:10When Mary arrived, we focused on treatment to make the muscles aware.

00:17:16However, since the health problems, we've been unable to carry on.

00:17:20This morning, we tested Mary when given objects she couldn't match them.

00:17:25A sock with a sock, a picture card with a word card.

00:17:29Occupational therapy are looking into.

00:17:31I don't understand what you're saying, Mum.

00:17:33It's the same, Mum.

00:17:35We still see involving Mary as an active goal, but...

00:17:38So far, there's been no progress.

00:17:40We think this is more cognitive than physical, and there's not much more we can do on that front.

00:17:44I've also got a note here from speech therapy saying the partida continues due to lack of cooperation.

00:17:50But I just...

00:17:51I know how hard this is for everyone, but we are nearly there. Nurse Brown.

00:17:56Mary is often very confused.

00:18:00She is uncooperative.

00:18:03At times aggressive.

00:18:05She only sleeps for short periods and is often found wandering, disturbing other patients.

00:18:12Due to falls, her mattress is now on the floor.

00:18:15She has not had enough of this.

00:18:18I only understand that this is upset.

00:18:20No!

00:18:45Just listen to her, right?

00:18:50I've got to go get the kids.

00:18:51Five minutes.

00:18:53I'm not here to talk you into anything, Jenny.

00:18:56You've removed your mother from the hospital and that suits us all.

00:18:59We can all wash our hands of her.

00:19:00But there's things you should know, okay?

00:19:02A secure gate at the top of the stairs.

00:19:04Are you going to find her in a heap at the bottom?

00:19:06You need handrails on the bath and toilet.

00:19:09Or she's going to crack her head open on the tiles.

00:19:12And a dozen other things I could mention, but that'll do for now.

00:19:16I haven't got any money.

00:19:19We'll pay.

00:19:21It's cheaper than keeping her in hospital.

00:19:23But you can't look after a demented mother and two kids while there's building work going on around you.

00:19:29So what do I do?

00:19:31Put her into care.

00:19:33Now?

00:19:34Just while...

00:19:45Hi.

00:19:46Welcome to Belle Vista, Mary.

00:19:47I'm the one you come to if you've any problems.

00:19:48And I've...

00:19:49And I've...

00:19:50...

00:19:51...

00:19:52This is the lounge.

00:19:53You'll probably spend most of your time here, Mary.

00:19:54Most people do.

00:19:55There's a good room.

00:19:56There's a concert once a week.

00:19:57If you're well enough.

00:19:58...

00:19:59...

00:20:00...

00:20:01visitors are welcome.

00:20:02Give me...

00:20:03Not least...

00:20:04...

00:20:33...

00:20:34...

00:20:35...

00:20:36...

00:20:37...

00:20:38...

00:20:39I'll leave you to it.

00:20:47I'll leave you to it.

00:21:12It's just for a bit, Mum.

00:21:17I'll have to...

00:21:38Go ahead.

00:21:44Go ahead.

00:21:47Jenny.

00:22:17Jenny.

00:22:45Hello?

00:23:12Hi, is that Jenny Northwall?

00:23:14Hi.

00:23:14Yeah.

00:23:15Dave.

00:23:16That's why.

00:23:17Shit, I've been drinking.

00:23:21Leah's wait at home by the phone.

00:23:24My husband's doing that.

00:23:25I want to see her room, please.

00:23:26We searched her room.

00:23:27She's not there.

00:23:28I want to know what she's wearing.

00:23:30I'm not here.

00:23:31I'm not here.

00:23:33I'm not here.

00:23:34How dare you see her?

00:23:42Mom?

00:23:43Mom?

00:23:57Mom?

00:24:01Mom?

00:24:04Claire, look at me.

00:24:25Um.

00:24:38No, no, that place, Belle Vista.

00:24:59Look, do you want a cup of tea?

00:25:01No, I'll do it.

00:25:02No, no, no, no, no, I'll do it.

00:25:08Yeah.

00:25:15Is she pregnant?

00:25:18All months gone.

00:25:28Um, do you know where it is?

00:25:32Yeah.

00:25:37It's a boy.

00:25:38I thought she was getting a job.

00:26:00As soon as you got a job, you're going to be able to cough up some money to pay for the

00:26:05kids that you left me with, yeah?

00:26:06Yeah.

00:26:07Well, that's not going to happen now, is it, if she's pregnant?

00:26:09No.

00:26:13I've given her this phone number to just get off, okay?

00:26:15Okay, so she's on her phone, Ray.

00:26:17Phone me.

00:26:17Yeah.

00:26:18Hi.

00:26:18Look, I'm going to be looking after man from now on, so I'll get a carer's allowance,

00:26:31but you need to find some money from somewhere.

00:26:33Don't see why my kid should suffer just because she's gone and got us.

00:26:36I will.

00:26:37I will.

00:26:37When?

00:26:37Soon, I'll.

00:26:38on the worktop.

00:26:47Good night, Ma'am, Mary.

00:26:58Good night.

00:27:04On the worktop.

00:27:06I haven't moved it, and Sophie hasn't,

00:27:07because she's been searching high teeth.

00:27:09Ten-year-old girl, for God's sake.

00:27:12I should need to tell you when you have to brush your teeth.

00:27:14Come on, we are late.

00:27:15Hurry up, come on.

00:27:16Oh, I'm sorry, Ma'am.

00:27:19I feel the same.

00:27:20Well, you should. Come on, just do it.

00:27:22Well, where'd the toothbrush for?

00:27:23Come on! Sophie!

00:27:25Sophie!

00:27:26What?

00:27:27Just keep an eye on Grandma.

00:27:28Tell me if she gets off that chair, all right?

00:27:29Yeah.

00:27:30You don't put toothpaste on a dry brush, for God's sake.

00:27:33Look who's got that too.

00:27:34Bye, Mummy!

00:27:47Bye, Mummy!

00:27:49Bye, Mummy!

00:27:49Bye!

00:27:56It's OK.

00:27:56Shh.

00:27:57Sorry.

00:27:58Sorry, I won't do that again upon me.

00:28:00Come on.

00:28:17Come on.

00:28:19Come on.

00:28:20Come on.

00:28:20Hurry up, come on.

00:28:23Can I help?

00:28:24No.

00:28:25Thanks.

00:28:26Come on.

00:28:27Come on, please.

00:28:31It's not me, all right?

00:28:33Please.

00:28:39Come on.

00:28:41Please.

00:28:43Careful.

00:28:44Careful.

00:28:52Have you got tea?

00:28:54Yes, please.

00:28:55How do you take it?

00:28:57White.

00:28:58No sugar.

00:29:00You said you wouldn't be long, so I waited.

00:29:02Chocolate, Mum?

00:29:05A pool of her own urine.

00:29:08Yes.

00:29:09How long had you been like that?

00:29:13I don't know that, either.

00:29:15She was in a pool of urine because we'd run out of incontinence pads.

00:29:29We always do.

00:29:31We'd get the cheaper ones, the less absorbent ones, but even then we could barely afford.

00:29:37There were three of us on last night, 30 residents, some with severe dementia, and just three staff.

00:29:50I've known just one of those residents need the three of us to sort her out, which meant 29 people wandering around unsupervised.

00:29:57Nevertheless, just the three of us, NHS, CQC, they know the standard of care in places like ours isn't good enough.

00:30:11Better substandard care than no care at all.

00:30:14So everybody keeps stung.

00:30:17Meanwhile, people like us, me, Rachel, Roz, the three you were on last night, totally dedicating.

00:30:25Say in, Mum.

00:30:44Hiya.

00:30:45Hiya.

00:30:46Uh, finished.

00:30:48Right.

00:30:49Thanks for all the tea.

00:30:51You're welcome.

00:30:52Um, if anything goes wrong, to all, then my number is on there.

00:30:59Great.

00:31:02Thanks.

00:31:03Thanks.

00:31:06I was wondering...

00:31:10if you fancy to go for a drink sometime.

00:31:13I-I couldn't.

00:31:26Why not?

00:31:29My man.

00:31:31You have to.

00:31:32I-I couldn't, I'm sorry.

00:31:33I'm made up to be last.

00:31:34Right, no.

00:31:35I really can't.

00:31:36Okay.

00:31:37Bye.

00:31:38Bye.

00:31:39Bye, Mary.

00:31:52Bye.

00:31:53Bye.

00:31:54Bye.

00:31:55Bye.

00:31:56Bye.

00:31:57Bye.

00:31:58Bye.

00:31:59Bye.

00:32:00Bye.

00:32:01Bye.

00:32:02Bye.

00:32:03Bye.

00:32:04Bye.

00:32:05Bye.

00:32:06Bye.

00:32:07Bye.

00:32:08Lauren, are you sure you haven't had them?

00:32:09No!

00:32:10Sophie!

00:32:11No!

00:32:12Mum!

00:32:13Are you sure you've not seen the keys?

00:32:14Look, they're not where they usually...

00:32:15Mum!

00:32:16You mustn't touch these ever again, all right?

00:32:19Come on, kids, we're late.

00:32:23Come on. Quick, quick, quick, quick, quick, guys.

00:32:29Good girl.

00:32:32Bye, Mum. Bye, Tom. Love you.

00:32:39Oh, God.

00:32:41Mum, no.

00:32:44Back in the car, please. No, no, no.

00:32:45Ow!

00:32:48It's OK. Keep back in the car.

00:32:50Ow.

00:32:51Ow.

00:32:52Ow.

00:32:53Ow.

00:32:54Ow.

00:32:55Ow.

00:32:56Ow.

00:32:57Ow.

00:32:58Ow.

00:32:59Ow.

00:33:00Ow.

00:33:01Ow.

00:33:02Ow.

00:33:15Ow.

00:33:17Ow.

00:33:18Ow.

00:33:19Ow.

00:33:20Be careful.

00:33:38Don't touch these again, Mum, OK? Please.

00:33:43Do you want a cup of tea?

00:33:50I'm sorry.

00:34:20Hiya, kids. Hi.

00:34:22Hiya, Mum.

00:34:23Claire's going to look after you for a while while we go out, OK?

00:34:26I haven't broken Sheila.

00:34:29It's just for a bit, right?

00:34:31Bye, Flora.

00:34:33Watch the road, please.

00:34:34Mwah, mwah.

00:34:35You good, OK?

00:34:36Hey.

00:34:37Bye, Mum.

00:34:38Bye.

00:34:39Bye.

00:34:40Bye, Mum.

00:34:41Bye, Mum.

00:34:42Bye, Mum.

00:34:43Bye.

00:34:44Watch the road, please.

00:34:55You good, OK?

00:34:57Hey, son.

00:34:59Hey, hello.

00:35:00You all right?

00:35:01Hey.

00:35:01Bye, Mum.

00:35:02Bye.

00:35:03Bye, you too.

00:35:05So the bags?

00:35:06We've got school tomorrow.

00:35:08What?

00:35:09They're sleeping over?

00:35:10Yeah.

00:35:11You didn't say that?

00:35:12Yeah, I did.

00:35:12No, you didn't.

00:35:13You said you were going for a drink with a mate.

00:35:15Well, I am.

00:35:16And I'll be late.

00:35:16You're good.

00:35:22He's going to fuck my brains out all night.

00:35:27Slaunchy.

00:35:35Six.

00:35:36Six?

00:35:38It was the quick and the thin in our house, I'm telling you.

00:35:40My mum, right, used to do a Sunday tea.

00:35:44You know her.

00:35:46All the butties and sausage rolls and cakes and all that stuff.

00:35:51Then he'd keep eating with the right hand.

00:35:53Now, when everything was gone and the table was empty,

00:35:55he just resorted to what was in his left hand.

00:35:58That greedy bastard.

00:35:59Twice the size of me.

00:36:00Still is.

00:36:01Are you?

00:36:13It was just me and her, Claire.

00:36:15And she's got no kids.

00:36:22Is that out of choice?

00:36:25Um, I don't know.

00:36:28I don't know.

00:36:28We don't really go there.

00:36:29I don't know.

00:36:38Well, I knew there was something wrong.

00:36:41But that's what he'd always wanted, you see, deep down.

00:36:45Um, anyway, he just said, no, I'm happy with just the girls

00:36:48and nothing was wrong.

00:36:50But now she's pregnant.

00:36:53This other woman is pregnant.

00:36:54And, of course, he's a boy.

00:37:00So, yeah, that...

00:37:01That hurts a bit.

00:37:03Anyway.

00:37:12Anyway.

00:37:17Why, thank you.

00:37:19Thanks.

00:37:20Yep.

00:37:22Well, then, you're on time, mate.

00:37:23Do you want to come back for coffee?

00:37:30Wouldn't be your mum.

00:37:32She'll be asleep.

00:37:36Your sister.

00:37:38She'll give you the once-over and then leave.

00:37:40Eyes wide if she approves.

00:37:41You're on the right.

00:38:01Oh, God.

00:38:04Are you Jenny Northwood?

00:38:05Yeah.

00:38:05Hiya.

00:38:08How's things?

00:38:09Fine.

00:38:10Yeah?

00:38:10How's mum?

00:38:11Fine, yeah.

00:38:11Everything's fine.

00:38:13You just go and enjoy yourself.

00:38:14I'm at home, Claire.

00:38:16With mum.

00:38:21I'm sorry, Jenny.

00:38:22I'm really sorry.

00:38:24They wouldn't even know what to do with her

00:38:26only she was wearing the bracelet that I got her.

00:38:28I said, how lucky was that?

00:38:29Oh, fuck.

00:38:35Claire, look, I've been meaning to ask you this anyway.

00:38:47Yeah.

00:38:48Do you need some time off?

00:38:50Positive.

00:38:51Yeah.

00:38:56So.

00:38:56Thank you very much.

00:39:17Thank you very much.

00:39:19Daddy!

00:39:45Daddy!

00:39:46Hey. You all right?

00:39:49How is she?

00:39:51No news yet.

00:39:57I wonder whose it was.

00:39:59What?

00:40:00A broomstick outside.

00:40:04Oh, have they eaten?

00:40:06No, and no cheesy chips again, please.

00:40:09What about Bissell?

00:40:11Yeah!

00:40:12You can afford it.

00:40:13This way.

00:40:14Bye, girls.

00:40:15Bye, Mummy.

00:40:19Now, you've already got a care package set up for Mary, and they'll keep that open for as long as they possibly can.

00:40:35Sadly, the longer that she stays here, the more her care package is threatened, so it's in all of our best interests to get Mary home again as soon as possible.

00:40:42Now, the scan does show...

00:40:44Sorry, you're hurtling her head here.

00:40:47Am I?

00:40:48Yes.

00:40:50We've not seen our mother yet.

00:40:52Nor any doctor who treated her, nor any nurse who cared for her, but you're already throwing her out.

00:40:56I'm throwing nobody out, I assure you.

00:40:58What's your title again?

00:40:59Claire.

00:41:00Discharged Liaison Officer.

00:41:02Used to be you'd come into hospital and leave when you got better.

00:41:05You can't do that anymore.

00:41:07Not enough beds, not enough money, so you're here doing a job that shouldn't even exist.

00:41:11I'm here to help this unit run as efficiently as possible.

00:41:17Would you like to see your mother now?

00:41:22It doesn't help, you know. I'm gonna go at her.

00:41:24What?

00:41:25I think we're nice to her.

00:41:26She'll be nice.

00:41:27Hi.

00:41:28Hiya.

00:41:29Ah!

00:41:30Ah!

00:41:31Stop!

00:41:32It's there.

00:41:33It's there.

00:41:35Hi, sorry I'm not at home. Leave a message and I'll get back to you.

00:41:40Yeah, about that coffee, I wondered if we could, you know, maybe try again sometime.

00:41:41Coffee?

00:41:42Lucky break.

00:41:43Yes.

00:41:44Lucky break.

00:41:45Yes.

00:41:46It's there.

00:41:47It's there.

00:41:49Hi, sorry I'm not at home. Leave a message and I'll get back to you.

00:41:52Yeah, about that coffee, I wondered if we could, you know, maybe try again sometime.

00:42:07Coffee?

00:42:08Lucky break.

00:42:11Yes.

00:42:12I'm sorry to be brutal, but yes, a lucky break.

00:42:15And she's back in there now and she's their responsibility, not yours.

00:42:18And they will do it so much better than you ever will because that's what they're trained for.

00:42:23Tell me you won't bring her back here.

00:42:29Why do you want to do it anyway?

00:42:31Half the time she doesn't even...

00:42:34The life is over, Jenny. Don't let her ruin yours.

00:42:41You know what? I do feel guilty.

00:42:42Yeah.

00:42:43But what about you, Claire?

00:42:45Better to lock me mother up in her home and see me sister running around like a blue-ass fly.

00:42:50Hi.

00:42:51Do you know the best thing a mother can do for her children?

00:43:08I know.

00:43:09That's what a mother can do for her children.

00:45:40What?

00:47:33But don't build your hopes up.

00:47:36Please, don't do that.

00:47:46Your mum...

00:47:48Mum's assessment.

00:47:51It's been rejected.

00:47:53Is he married?

00:47:55What do we do?

00:47:57We appeal.

00:47:59Is he married?

00:48:01No.

00:48:02Good.

00:48:19If you'd like to take a seat.

00:48:29Good morning.

00:48:31My name is James Simpson, and I will be chairing this independent review panel's scrutiny of the rejection of Mary Taylor's...

00:48:42Jenny Northwood, Mary's daughter.

00:48:45Claire Taylor, Mary's daughter.

00:48:47We were expecting someone from the hospital, but as it's well past ten o'clock, we'll make a start without them. I apologise that you've been kept waiting.

00:48:55Compton, head of the stroke unit.

00:48:57First, I'd like to invite members of the panel to ask you both any questions they may have. Is that alright with you?

00:49:13Can you tell us a bit about your mother before the stroke?

00:49:16She was very independent.

00:49:18She lives on her own since Dad died. She did everything for herself.

00:49:21Did she have mobility problems?

00:49:23No.

00:49:25Her knees sometimes, but...

00:49:28And did she have any hobbies?

00:49:30Politics in general.

00:49:31Um...

00:49:32Labor Party in particular.

00:49:35Er...

00:49:37Likes the telly.

00:49:39Wildlife shows.

00:49:40Bit of drama.

00:49:41Newsnight.

00:49:43And her personality?

00:49:46Self-contained.

00:49:49Very proud. Very principled.

00:49:51And directly after the stroke, did her personality change?

00:49:54Yes.

00:49:56She became noisy.

00:49:58Uninhibited, angry.

00:50:00She kept seeing my father and every man on the ward.

00:50:04And how's her behaviour now?

00:50:06Even worse.

00:50:07Jenny's called in nearly every day to feed and medicate her, cos the staff can't cope.

00:50:10She's violent and lashes out with them.

00:50:14Out with...

00:50:16Why all this?

00:50:18Money.

00:50:19And why spend games playing God with people's lives?

00:50:21Well, that's fine.

00:50:23But you're not gonna do what my mother's...

00:50:28I'm sorry.

00:50:29I'm just kidding.

00:50:32I'm sorry.

00:50:33Please.

00:50:40I think you'll remember, Amanda, that we, er, went to the Court of Protection, cos Mum wasn't capable of, er, granting us power of attorney.

00:50:59Yeah.

00:51:01To do that, you need a consultant's report, so I'd like to read that to you, if I may.

00:51:05Ahem.

00:51:09Retain information.

00:51:11She is confused and fails to understand.

00:51:14It is extremely difficult to communicate with her.

00:51:17She has found Wanda in the ward, agitated and occasionally very aggressive.

00:51:21Mrs...

00:51:23Sorry.

00:51:24Mrs. Taylor has significant mental health issues and has lost the ability to make a 24-hour care from qualified nursing staff for her medication and other daily activities.

00:51:34In front of you, er, this is a questionnaire.

00:51:40Do you feel happy?

00:51:42Answer A, all of the time.

00:51:44B, most of the time.

00:51:45C, rarely.

00:51:46D, never.

00:51:47My mother has answered B, most of the time.

00:51:50Whatsoever.

00:51:51So this woman who the consultant described as unable to understand and difficult to communicate with, has answered every single answer on this.

00:52:02Twice before.

00:52:05When she had me.

00:52:06And when she had...

00:52:08She needs 24-hour nursing care.

00:52:12She needs a doctor, a counsellor, a gastroenterologist, a physiotherapist.

00:52:18Anything else?

00:52:25Miss Jennings.

00:52:30In that case, can I ask you both to step outside for five minutes whilst we have a quick chat?

00:52:47Hi.

00:52:48Hi.

00:52:49Thanks for having me.

00:52:50But do you know what that means?

00:52:51A nurse being called away from a young person.

00:53:06Thank you for your patience.

00:53:08The committee must decide only on the evidence before us.

00:53:16However, we are in agreement that this assessment does not accurately reflect the state of Mary's health, and we are therefore ordering a new assessment to be carried out as soon as possible.