Car Rental Lady Entrepreneur

The Manila Times

Car Rental Lady Entrepreneur  Ever wondered what it truly takes to build and sustain a thriving car rental business—especially in today’s ever-changing market? Florence Ajero , an entrepreneur who turned a modest commission into a flourishing car rental enterprise, talks of humble beginnings as an employee to becoming a respected business owner. She shares her challenges, breakthroughs, and the unexpected opportunities that came during the pandemic and how she strategically trained for six months before launching her first unit in 2018, navigating the turbulence of lockdowns and travel restrictions, and how she now serves not just tourists but also corporate clients, diplomats, and even OFWs looking for smart investment options. Her story isn’t just about renting cars—it’s about building trust, offering quality service, understanding risk, and creating partnerships that last. Subscribe to The Manila Times Channel - https://tmt.ph/YTSubscribe   Visit our website at https://www.manilatimes.net   Subscribe to Business Franchise Guru: https://www.youtube.com/@BusinessFranchiseGuru   Follow us:  Facebook - https://tmt.ph/facebook  Instagram - https://tmt.ph/instagram  Twitter - https://tmt.ph/twitter  DailyMotion - https://tmt.ph/dailymotion    Subscribe to our Digital Edition - https://tmt.ph/digital  Sign up to our newsletters: https://tmt.ph/newsletters  Check out our Podcasts:  Spotify - https://tmt.ph/spotify  Apple Podcasts - https://tmt.ph/applepodcasts  Amazon Music - https://tmt.ph/amazonmusic  Deezer: https://tmt.ph/deezer  Stitcher: https://tmt.ph/stitcher Tune In: https://tmt.ph/tunein   #themanilatimes  #philippines #entrepreneur

Transcript

00:00Hey, good morning, good evening, wherever you are.

00:27This is Butch Bartolomew, the Business Mentor Talks over Manila Times.

00:32Again, tayo po ay more than 70 episodes na.

00:37And today, Sunday, ay magandang pag-usapan natin,

00:43ano ba talaga, how is really car rental business these days?

00:48And I'm sure we have heard a lot, no?

00:51We read a lot, we saw a lot.

00:52But again, let me tell you, we have a friend by the name of Florence Agero

00:58who really is into that business.

01:01And she will tell us how she began to start the business.

01:05So, Florence, good morning, good Sunday to you.

01:08Ganda naman ang location mo dyan.

01:11Good morning, Sir Bartolomew.

01:13Welcome to the province.

01:15Oo nga, ganda-ganda na location, no?

01:18Parabang iyong araw, eh, pag sinabi nating buhay-provincia,

01:22ay talagang nanam namin mo, no?

01:24So, again, so, Florence, tell us, you are into car rental.

01:29How did you ever begin?

01:31Paano nga nagsimula ng car rental?

01:33Ang, nag-start ako, as employee muna ako, and then I got a commission.

01:44So, nag-isip ako na, malaki yung commission ko, nag-isip na ako ng sarili kong business.

01:50And then, nakakuha ko ng tatlong sasakyan.

01:53So, hindi ko na madadrive yung tatlo sasakyan.

01:57So, noon, nauso na yung mga self-drive na sasakyan at saka tourist na sasakyan.

02:07So, with driver at saka self-drive.

02:10So, hanggang sa, naghanap ako ng maraming company na pwedeng mag-turo sa akin,

02:16mag-train at saka maging mentor.

02:17Hanggang sa, napunta ko doon sa isang mentor na lahat na, ano niya na,

02:23na pagdaanan niya na.

02:24So, may mentor din sa akin yun.

02:27So, hanggang sa, natuto ako lahat, nawala lahat ng kaba ko.

02:33Sinabi niya lahat sa akin ng risk at saka pros and cons.

02:38Hanggang sa, nagtayo na ako ng sarili kong business.

02:41Yun.

02:42So, ganong katagal mo?

02:44How long did it take you from the desire to start a car rental

02:48to launching your first car rental?

02:52Ganong katagal?

02:53Nag-training muna akong six months.

02:56Tapos, hanggang nag-start na ako siguro after eight months,

03:01nag-start na ako ng, ano ko, ng branch ko.

03:04Kasi, pinag-aralan ko muna lahat.

03:09I-adapt ko muna at saka, tinesting ko muna kung kaya ba at saka kung okay ba.

03:17Kung baga, bago ko ipasok, alam ko dapat muna yung security ng unit at saka risk.

03:23Kung anong papasukin kong business.

03:25So, pag-aral mo ng negosyo, ano-ano mga kinonsider mo?

03:32Yung viability, yung kinuha mong tatlong units ay, alam mo, ano yan?

03:38Over five years, di ba?

03:40Over to be paid.

03:42Plus, meron kang mga events, no?

03:44Nagsimula ka noong anong year?

03:462018, tama ba?

03:47O, 2018 na ako nag-start yan.

03:50Oo.

03:50So, dumaan ka ng pandemia.

03:53O, and then, 2019, maganda pa yun.

04:00Yung mga travel na pumupunta ng mga foreigner, mga turista,

04:06tapos pumupunta ng Tagaytay.

04:08Hanggang sa 2020, yung Tagaytay, nag-eerop yung taal.

04:14And then, naging pandemic.

04:16Nung pandemic, mas lalong lumaki yung kita namin.

04:20Kasi, lalo na sa mga weed driver.

04:23Tapos, sinatransport namin lahat ng LSI, all nationwide.

04:28So, parang nagkaroon ng pandemya at sumabog ang Tagaytay, taan-taal.

04:37Hindi ba, ano kaya sinabi mo sa isip mo?

04:40Patay, ano kaya nangya?

04:42Ganun ba?

04:43Or, nagkaroon ka ng opportunity pala?

04:47Oo.

04:47Nung, ano, nung, di, wala na, tambay kami nung, ano,

04:52parang naka-steady na lahat ng mga unit namin.

04:54Kasi nga, yung, yung, ano na, kung nag-eerop yung taal,

05:00nag-low sell, nag, ano, bumaba yung kita namin,

05:03at saka yung mag-rent us.

05:06So, on, nung pandemic,

05:10ito naman, maraming tawag naman,

05:12magpa-transport ng mga tao sa mga probinti nila.

05:16Minsan, mayor na, mayor na ang,

05:19nag, ano, ng hap ng pamasahe, hanggang inuwi namin.

05:23Hanggang, ilang years na ang pandemic?

05:26Hanggang, 2020?

05:27Three years.

05:28Parang three years.

05:29Hanggang ganunan three years.

05:31Actually, sobrang laki ng kita namin.

05:34Almost lahat kami.

05:35So, kasi, may mga partners pa kami.

05:38May parang, sa company,

05:41mga 200 units,

05:43iba-iba, iba-iba yung mga owner na mga sasakyan.

05:48At so, meron kayong grupo pala?

05:49May group kami.

05:50Eh, tapos, lahat, bago makapasok doon sa grupo,

05:54matindi na rin ang profiling.

05:57Tapos, may mga requirements.

06:00So, parang sinasabi natin,

06:01you cannot do it by yourself, no?

06:03In other words, sa mga negosyo,

06:05kagaya ninyo,

06:06nagkaroon kayo ng collaborative effort, correct?

06:09Opa, opa.

06:10But, aside from driving or rental cars,

06:14ano ba ang other negosyo na pwedeng pasukin niya?

06:16Ano ba yung other means?

06:18For example, may mga corporate companies po ganyan,

06:22na they rather have rental with you long-term

06:26than buying their own cars.

06:29Ganun ba?

06:29Pwede rin ba?

06:30Mayroon kami mga corporate,

06:31like, alibawa,

06:32sa isang company,

06:34sa mga sales nila,

06:36hindi naman sila mag-invest.

06:37Alibawa, sampung ang sales nila.

06:39Sampung sasakyan ang bibili nila.

06:42Magkano ang capital ng isang company?

06:44Instead, nag-re-read sila.

06:46Yung mga company na nag-re-read sa amin,

06:48either sa mga engineers nila,

06:50o sa mga sales nila,

06:51o mga medrep,

06:52o kaya sa mga boss nila,

06:54yung mga ganun,

06:55mga expat,

06:56o yun,

06:57kung alibawa,

06:57mga SUV,

06:58mga pickup ang ano namin.

07:00Depende sa needs ng company.

07:04Kasi hindi sila makakabili ng pickup ng,

07:07alibawa,

07:07sampun yan sa pickup

07:09na gagamitin sa mga survey-survey.

07:12Wala silang ganun.

07:15Hindi,

07:15tsaka isipin mo,

07:16kung ako ang may-ari ng kumpanya,

07:18eh,

07:19menos gastos ako sa...

07:21Maintenance.

07:23Menos gastos ako sa driver.

07:25Kasi hindi ko driver yan eh.

07:26Di ba?

07:27Plus,

07:28I can be assured

07:29na maganda yung kumpanya ninyo

07:32and,

07:33kumbaga outsourcing na ito.

07:35Di ba?

07:35Outsourcing.

07:36Outsourcing.

07:37So,

07:37hindi ako mag-iisip na

07:40kailangan natin bumili ng limang kotse

07:42dahil meron tayong sales force.

07:45Di ba?

07:46So,

07:47tsaka may driver.

07:48Isip?

07:49Driver ba yun?

07:50Pag ganyang corporate?

07:50Ang iba.

07:51Ang ibang corporate with driver,

07:53ang iba,

07:54self-drive.

07:54Sila na nag-drive.

07:56Basta yung,

07:57ina na mong naka-change oil,

07:59mamonitor mo lang.

08:00Tapos,

08:01nasabi nila,

08:02oh ma'am,

08:02iti-change oil na ito.

08:03Ganun-ganun.

08:04O mga six months,

08:06three months na renta

08:08o one year,

08:09two years,

08:10mga ganun.

08:11Mayroon kaming mga ganyan.

08:12So,

08:13may mga pamilya ka rin bang ganun?

08:15Let's say like,

08:17meron silang anak,

08:19imbis na bumili pa ng isa o dalawang kotse.

08:21Alam mo naman,

08:22meron tayong mga regulation,

08:23di ba?

08:24May mga number coding tayo,

08:26di ba?

08:28Ito ba,

08:29open din kayo sa ganyan?

08:31Okay,

08:31pwedeng mag-rent ang isang family

08:34na all they have to do

08:37is make sure na

08:38haalagayin yung mga bata,

08:40you know,

08:40pick up and drive

08:41rather than adding another car.

08:43Ganun rin ba?

08:44Pwede rin ba yan?

08:45Mayroon kami yung mga ganyan,

08:46yung lalo na yung

08:48parang driver with security na.

08:52Ah,

08:53okay.

08:53Yung parang,

08:54yung mga anak nila,

08:56yung driver na ibibigay mo,

08:57dapat parang security level,

09:00something ganun.

09:01Mga VIP na tinatawag.

09:03Mayroon ka ng ganun.

09:05So ang gamit pa ng option mo,

09:07no?

09:07Hindi lang yung,

09:08hindi lang yung tourism,

09:10but,

09:11but meron ka parang mga internal

09:13or within the local area.

09:16Actually,

09:17mayroon nga akong ano eh,

09:18um,

09:20diplomat.

09:21Ah,

09:22okay.

09:23Corporation,

09:24diplomat.

09:25Yung,

09:25yung dapat ang,

09:27yung driver na i-assign mo

09:29sa diplomat is,

09:30matindi rin.

09:31Kasi,

09:31diplomatic plate

09:32ang gagamitin eh.

09:34Ah,

09:35so pag nagrenta pala sa'yo,

09:37yung diplomatic plate,

09:39ikakabito sa nirentahan

09:40ng kotse.

09:41Ganun ba?

09:43Either kotse nila

09:44or kotse namin

09:46na mag-apply kami

09:48pang diplomat plate.

09:50Oh,

09:51pero ang training mo

09:52sa driver,

09:53matindi ha?

09:54I mean,

09:54how do you train people?

09:56Florence,

09:57interesado ko dyan.

09:58How do you train people?

09:59Yung,

09:59yung training,

10:01may third-party agency

10:03kasi syempre hindi naman ako

10:04expert dyan sa,

10:05sa mga

10:06driving.

10:08Kasi,

10:08di ba,

10:08ang ibang mga driver ngayon,

10:11nagbabayad na lang sa fixer

10:12para maging,

10:12alam mo,

10:13pro ba o non,

10:14ano,

10:14professional driver's license.

10:16Professional,

10:16yeah.

10:17Driver's license.

10:18Oo.

10:19O may,

10:20may third-party kami

10:21na accredited talaga.

10:23Pinapatest drive namin

10:24at binabayaran namin yung,

10:27yung agency nyo yun

10:29para i-check

10:30kung talagang marunong mag-drive

10:32or talagang marunong

10:33sa mga traffic light

10:35or something.

10:36Kasi,

10:36lalo nung pag ibibigay mo

10:37sa mga client

10:38na mga diplomatic,

10:39very sensitive yan

10:40at saka,

10:41syempre,

10:42security ng,

10:43ng ano,

10:44ng,

10:44ang tawag na ito,

10:45yung ipag-drive mo na,

10:47ano.

10:48So,

10:48tsaka hindi chismoso,

10:50I guess.

10:50Oo,

10:51yan.

10:51Ayaw nila.

10:52Tapos naka-uniform.

10:53Oo,

10:54tsaka walang bisyo,

10:55I'm sure.

10:56Oo,

10:56walang bisyo.

10:57You know,

10:57these are people na...

10:58Complete sila sa,

10:59sa medical lahat

11:01at saka sa profile.

11:03So,

11:03you're enjoying the business,

11:05Florence.

11:05Apparently,

11:06you're enjoying the business.

11:07Ilang years ka na rin ba?

11:092018,

11:10no?

11:10And still going on.

11:12Okay?

11:13Okay.

11:14So,

11:15yung mga tips mo ba

11:16doon sa mga gusto

11:17mag-negosyong ganito

11:18na I'm sure

11:19our viewers

11:21dito sa Manila Times

11:22na will now see,

11:23wow,

11:23there's really

11:24an option pala,

11:25no?

11:25Na hindi all bad news

11:27ang car rental.

11:29So,

11:30ano yung...

11:31How can they get

11:32in touch with you

11:33or probably

11:34connect you

11:35or you for them

11:36to connect with your

11:38group?

11:38Paano ba yun,

11:39Florence?

11:39Pwede nila ako

11:41i-message

11:42sa aking Facebook

11:43tapos

11:45lahat ng tanong nila

11:47para lahat gusto

11:48nilang matutunan,

11:50pwede ko i-share.

11:51Kasi lahat naman ito

11:53sa akin,

11:53share ng mentor ko,

11:55pwede ko rin naman

11:55i-share lahat to.

11:57Kasi,

11:57ang gusto ko

12:00lahat,

12:01ayoko kasi

12:02yung may nakikita

12:03na

12:03nawala

12:04ng sasakya

12:05na dihado

12:05dahil

12:06hindi niya

12:07na-handle

12:07na maayos.

12:08Willing akong

12:09tumulong

12:09na mapaganda

12:11yung negosyo nila

12:12at saka

12:12mag-succeed sila.

12:14Kasi may binabayaran

12:15silang monthly

12:16and everything

12:17lahat-lahat.

12:18Kaya naman sila

12:19nag-business

12:20ng ganun

12:20dahil alam

12:21sa tingin nila

12:23ano,

12:24kikita sila.

12:26Pero dapat

12:26isipin nyo rin

12:28yung pros

12:28and cons.

12:29Pag-aaral

12:30lang talaga

12:31ng maigi

12:31bago tayo

12:33pumakas

12:33ang business.

12:35So,

12:35may question

12:37pala ako dito.

12:39Meron daw silang

12:39kotse.

12:40Tapos na sila

12:41ng five years.

12:42Nasa kanya

12:43yung

12:43certificate

12:45of ownership

12:46ba yun?

12:47And

12:48wala na silang

12:49binabayaran.

12:50So,

12:50ang pinagpipilian

12:51nila ngayon

12:52either

12:52TNBS

12:54or

12:55car rental.

12:56Ano ba

12:57mapapayang mo

12:57doon sa ito?

12:58Nagtatanong sa atin

12:59ng ganitong

13:00question.

13:02Pwede nilang

13:03ang TNBS

13:04kasi

13:05may year

13:05ano yata yan?

13:07May year.

13:07Cars

13:08or something.

13:09O hindi na.

13:11Pwede sila

13:11sa mga

13:12private na

13:13travel and

13:14tours

13:14like us

13:15at saka

13:15karental

13:16na

13:17makipag-partners.

13:18Like,

13:19ma'am,

13:19may unit akong ganito.

13:20Pwede ba ako

13:21with driver?

13:22Flexible ako sa

13:23self-driver

13:23saka with driver.

13:25Yun.

13:25Tapos,

13:26isasabihin na namin

13:27na lahat ng

13:28requirements namin

13:29at gusto nilang

13:30malaman.

13:31Kasi

13:31ayaw naman namin

13:33na

13:33ukulitin

13:34so,

13:34ma'am,

13:34nasa na yung unit ko?

13:36Ganon,

13:36hanggang,

13:36baro,

13:37ganon.

13:37Lahat

13:38doon

13:38sasabihin

13:39transparency.

13:40May mga

13:40kontrata din

13:41between sa

13:42owner ng

13:43sasakyan

13:43at sa

13:43kada company.

13:45Hindi lang

13:45one-way

13:46contract.

13:47Pero,

13:48paano yun?

13:48Maintenance?

13:49Kunyari,

13:49ako may kotya ko.

13:50Okay?

13:51Ready na ako.

13:51Tapos na.

13:52Wala na akong

13:52binabayaran.

13:53Sabihin ko,

13:54Florence,

13:54sasali ako sa inyong

13:55grupo.

13:56Paano ngayon,

13:57i-check ko yung

13:58maintenance

13:59ng sasakyan

14:00to make sure

14:01na it's in

14:02tip-top shape.

14:03Paano yun?

14:04Kung pag

14:05ipagpasok nyo naman

14:06sa amin,

14:06ipapacheck naman

14:07namin yan.

14:08Ititingnan namin

14:09yung record

14:10at saka may

14:10mekanikong

14:11in charge

14:12na third party

14:13na mag-check

14:14ng mga unit mo.

14:16Kasi hindi mo naman

14:16pwedeng sabihin,

14:17I'm good pa yan

14:18nang binigay ko

14:19sa'yo.

14:20Ganon,

14:20diba?

14:21Five years na.

14:23Marami na rin

14:23pwedeng lumabas

14:25dyan ng sakit

14:25depende sa use

14:26ng mga

14:28nag-drive.

14:29May iba na

14:29human error,

14:30diba?

14:32Hindi naman pala

14:33pag nag-ship

14:34ng ano,

14:35hindi nag-aapak

14:35ng brake.

14:36Mga something ganon.

14:37Kasi hindi nga yan

14:38lalabas yung mga

14:39sakit ng gasakyan

14:40after ano,

14:41diba?

14:42Meron kami

14:42in charge

14:43na nag-handle

14:44na isi-check

14:44yung unit,

14:46pipikturan

14:47at saka pipidyohan,

14:48ito test drive,

14:49lahat.

14:50Pero yung

14:51continuing maintenance,

14:52kayo na?

14:53Continue sa amin na,

14:55sa amin na yung

14:56kasi kasama na yun

14:58dun sa renta

15:00na rate

15:01tapos kami

15:01na nag-aalat

15:02nun.

15:04But pwede rin bang

15:05yung may-are?

15:06Let's say,

15:06like sa week of Florence,

15:08pwede ko bang

15:08magamit din yung

15:09aking sasakyan?

15:10Time out muna.

15:12Pwede rin ba yun?

15:13Ang contract namin

15:14para ano,

15:153 months,

15:163 months,

15:16renew,

15:17renew.

15:17Kasi,

15:18ma'am,

15:19magbabakasyon ako

15:19probinsya

15:20ng ganito,

15:22o gagamitin niya,

15:23hindi muna ako

15:23mag-renew

15:24ng ganon,

15:251 month,

15:25yung 1 month,

15:27i-alat ko sa akin,

15:28after ganitong month,

15:30saka kulit

15:30i-parent

15:31ng 3 months,

15:32ipapasok sa kumpanya

15:33na 3 months,

15:34ganon.

15:36Ah, okay.

15:37Mas maganda,

15:383 months,

15:39para

15:39gagamitin niya

15:41ang bakasyon,

15:42may darating

15:44na bisita,

15:45maganda pala yun.

15:48So,

15:49ay,

15:49nakaka-excited

15:51dyan,

15:51Florence.

15:52Alam mo,

15:53nagbigay ka

15:53ng isang inspiration,

15:55kasi marami nagsasabi,

15:57ayoko niyang

15:57car rental na yan,

15:58medyo ayoko yan,

15:59marami tayo

16:00nababasa,

16:00napapanood sa TV,

16:02but ikaw ay

16:03nagbigay

16:04ng isang perspective.

16:05So,

16:06again,

16:07Florence,

16:08maraming salamat

16:08dito sa ginagawa mong,

16:11again,

16:11sa isang

16:12panayam natin,

16:13dito sa Manila

16:14Times,

16:15and I'm sure

16:16marami ka rin

16:17matutunungan

16:18na magbe-message

16:19sa'yo,

16:19sa social media,

16:21at

16:22you'll be able

16:23to help them

16:24get into the

16:25group,

16:26na magkaroon ng,

16:28kasi marami talaga

16:28na gusto mag-negotion,

16:30di ba,

16:30Florence?

16:31Opo,

16:31yung mga OFW,

16:34yung mga kapatid natin,

16:36na ayaw lang man nila

16:37mag-overseas.

16:38Ikaw,

16:39ata,

16:39may plano ka ata

16:40mag-overseas

16:41nung araw

16:41kung hindi ka nag-rent,

16:43diba?

16:43So,

16:46pero masarap pa rin

16:47yung nakatira ka

16:48sa ating bayan,

16:50di ba?

16:51Opo.

16:51At yun ang ano,

16:52so anyway,

16:53Florence,

16:54maraming salamat,

16:55and again,

16:56wish you all the luck,

16:58I'm sure,

16:59dadagdag at dadagdag po

17:00yung mga units mo,

17:02at magiging isa kang

17:04ganap na well-entrenched

17:07na negosyante,

17:08sa ating car rental business.

17:13Okay?

17:13So again,

17:14thank you very much,

17:15Florence,

17:16and good Sunday to you.

17:18Thank you,

17:19thank you.

17:19Thank you,

17:20thank you.

17:20Bye-bye.

17:21Bye-bye.

17:51Bye-bye.

18:00Bye-bye.

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