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  • 23 hours ago
Bizhaps Podcast created by Ana Gonzalez. Running out of gas in the rain with Richard Blank.


An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica.

The time when I turned misfortune into a memorable moment with Richard Blank.

https://youtu.be/v0fPM23c5qE
https://youtube.com/shorts/Hf1i2TcUfaU
https://youtube.com/shorts/MScEQSntPyo
https://youtube.com/shorts/yiNGmxDulxE
https://youtube.com/shorts/ECNs6qs0eg8
https://youtube.com/shorts/Ze0wMZWZy4g




Ana Gonzalez

Ana helps businesses multiply their productivity by automating their sales and support with AI. She has an unrelenting passion for learning, constantly seeking new knowledge and getting excited by new discoveries. Originally from Mexico City, Ana now calls Austin, Texas her home.


What if you could 4x your lead conversions without changing a thing in your business?

That s exactly what I help businesses do with my Conversational Funnels at Anabots, an AI-powered method that turns every lead into an opportunity, every interaction into a conversion, and every business into a success story.

Originally trained as an architect, I now build sales systems that never sleep, never miss a lead, and always show up when your customers are ready to buy.

AI isn t about replacing you or your team; it s about giving you the tools to work smarter. The best part is that you don t need to be a tech expert to make it work. Conversational Funnels is simple, effective, and built for business owners who value their time.

Beyond building AI strategies, I co-host two podcasts, Basic Business AI and BizHaps, where I break down complex AI strategies into simple terms and highlight real stories from entrepreneurs. I m always looking for fresh voices, so if you d like to share your insights or story, let s talk about having you on as a guest!

Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008.
Transcript
00:00I could have done the easy thing and punked out, but I did the tough thing and just sucked it up.
00:04And little did I know that this individual might have been in this situation before.
00:09And so they extended some empathy, got out there and pushed with me.
00:12And I can also take the jokes and the jabs.
00:15That's what it's all about.
00:16It only gives you more foundation, more bonding, and a funny story to talk about during cocktails.
00:21Oh, my gosh, yes.
00:22I knew this in business.
00:24If you can make yourself vulnerable, my good friend, Anna, it makes you powerful.
00:30And that was one of the days I shed some skin and actually grew as a person.
00:34I love this phrase that you just said.
00:37If you can make yourself vulnerable, it makes you powerful because, yes, we're not robots.
00:43And I can see how that was a great bonding moment with your client.

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