10 rasgos de liderazgo esenciales para la era de la IA

MIT Sloan Management Review México

hace 5 meses

La Inteligencia Artificial está reescribiendo las reglas del liderazgo empresarial y tecnológico en tiempo real.

Ante esta realidad, ¿qué habilidades de liderazgo son las más importantes en este momento?

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00:00Hi, I'm Lorianne McLaughlin, Senior Editor Digital at MIT Sloan Management Review.

00:12We're here at the 2025 MIT Sloan CIO Symposium.

00:17This conference brings together innovators from around the world

00:20to share breakthroughs and lessons with each other.

00:24This year, AI is demanding a lot of leaders.

00:28AI is transforming business models, business process, and even work culture.

00:34Amid all this change, what are the most important leadership traits?

00:39What traits should you be developing in yourself and in your team?

00:43Here's what AI experts and leading CIOs have to say.

00:52So I'm going to give a bit of a weird answer.

00:54I think playfulness is actually a critically important trait.

00:58Because when we think about how we really learn to use technology, right,

01:02it's by playing with it, it's by tinkering with it.

01:04Leaders who are playful, who tinker with things themselves,

01:07are more likely to let their people do that too.

01:10And that's how people are really going to get it.

01:12I think the trait that's most important is what I call as present futurists.

01:17And these are the leaders who really understand the future but are grounded in the present.

01:23And especially in the AI context, really understanding where the organization is going

01:28five years from now, what it will look like, what those experiences will look like,

01:33and then work backwards and connecting it to what happens today,

01:37and then drawing a path from present to future.

01:39I would say the very first one is going to be courage.

01:45And why?

01:46Because you have to think about the transformation that's ahead, the change management.

01:53Also, your own beliefs about how things should work and how they're now evolving.

01:58That takes courage to reimagine the art of the possible

02:01and to leave things behind that are still serving you well today.

02:05So actually having courage, I think, is the biggest, most critical capability

02:11and skill a leader can have in this particular inflection point.

02:15AI is opening up so many possibilities.

02:18Where you need to think about from being a leader is the ability not just to improve

02:22what you're already doing, but to rethink the right way to do it because AI makes it possible.

02:28The single most important trait I found that leaders need to effectively embrace for AI

02:33is to decide how they want to lead by example.

02:38I think leading by example with AI means you share the prompts you use with people.

02:45You talk about how you get value from interrogating transcripts or CSV files.

02:51You use AI as a vehicle to build teams and manage your people.

02:58I think the real challenge of AI is not just the use cases that AI does a good job of dealing with,

03:06but how AI is used to bring out the best in people, and that includes bringing out the best in leaders.

03:12AI is revolutionized in the way we are able to capture value, augmented our existing capabilities,

03:17but at the same time we need to keep the human in the loop.

03:20We need to trade off whether we have to reinvent the processes,

03:23doing a completely ranging in from scratch,

03:25or adapting the existing processes in order to be much more efficient.

03:29And at the end, I believe it's not a technical challenge.

03:31We are seeing how those technical capabilities are becoming more a commodity,

03:36as any transformation, change management, and the human factor is pivotal

03:41in order to guarantee that we are gaining value, we are addressing all the problems,

03:44and we are connected with the meaningful necessities of the businesses.

03:47The number one trait that AI leaders should really be thinking about today is their willingness to learn.

03:54And that's both for themselves and what they enable for the teams that they work with.

03:59So for themselves, it means being willing to get your feet wet, right, your hands dirty,

04:04actually dive into the technology and, you know, feel what it's like firsthand,

04:09so you know what you're talking about, so you can be a more authentic leader.

04:12And then for your teams, it means provide the training, provide the capability building to enable them to learn.

04:18It is, in fact, the number one most important element that we know knowledge workers are asking for from their leaders today

04:25to get the training they need to feel comfortable leveraging AI in the workplace.

04:31So the trait that I think is most important for leaders to have as we move into this new age of AI

04:36is a trait of being both curious and experimental while being cautious and understanding of the business risk that it introduces.

04:44I come from the world of cybersecurity, and in my world, technologies can have unintended consequences,

04:51not just that they open up vulnerabilities, but that they create opportunities for our businesses

04:56to not actually perform the way that we think they might perform

04:59or our processes to do something different than we think they might do.

05:03With AI, we're still in that experimental phase.

05:05We want to try new things.

05:06We want to see how it will help our processes and change our culture.

05:11But at the same time, we want to understand what are the new vulnerabilities,

05:15what are the business risks, what are the security risks,

05:17and what do we have to do to make sure that we stay cyber-resilient

05:21so that our businesses don't flounder should we have unintended consequences.

05:26Well, the best answer I can give is we don't know yet.

05:29It's much too soon.

05:31As we've seen in the past, what often seems like a good start ends up being a disaster.

05:36So, unfortunately, we have to wait and see better results.

05:38I think the important thing is to look at it and take it seriously.

05:42Ignoring it is clearly not the right move.

05:44But exactly what is the right move, too soon to tell.

05:47I think the single most important trait for leaders is to know what AI can do for their businesses, broadly speaking.

05:59You need to be familiar with the technology, but even more than that,

06:04you need to be familiar with what are the implications.

06:06What does it mean for the workforce?

06:08How could it enable a completely different design of your key business processes?

06:16And I don't think there are very many executives or boards of directors who really have a good handle on that.

06:24It's something that they need to work on assiduously.

06:27What leadership trait do you think is most important right now?

06:31Tell us in the comments.

06:33And for more wisdom on AI strategy, please see our curated playlist.

06:37Thanks for watching.

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