La Inteligencia Artificial está reescribiendo las reglas del liderazgo empresarial y tecnológico en tiempo real.
Ante esta realidad, ¿qué habilidades de liderazgo son las más importantes en este momento?
Ante esta realidad, ¿qué habilidades de liderazgo son las más importantes en este momento?
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00:00Hi, I'm Lorianne McLaughlin, Senior Editor Digital at MIT Sloan Management Review.
00:12We're here at the 2025 MIT Sloan CIO Symposium.
00:17This conference brings together innovators from around the world
00:20to share breakthroughs and lessons with each other.
00:24This year, AI is demanding a lot of leaders.
00:28AI is transforming business models, business process, and even work culture.
00:34Amid all this change, what are the most important leadership traits?
00:39What traits should you be developing in yourself and in your team?
00:43Here's what AI experts and leading CIOs have to say.
00:52So I'm going to give a bit of a weird answer.
00:54I think playfulness is actually a critically important trait.
00:58Because when we think about how we really learn to use technology, right,
01:02it's by playing with it, it's by tinkering with it.
01:04Leaders who are playful, who tinker with things themselves,
01:07are more likely to let their people do that too.
01:10And that's how people are really going to get it.
01:12I think the trait that's most important is what I call as present futurists.
01:17And these are the leaders who really understand the future but are grounded in the present.
01:23And especially in the AI context, really understanding where the organization is going
01:28five years from now, what it will look like, what those experiences will look like,
01:33and then work backwards and connecting it to what happens today,
01:37and then drawing a path from present to future.
01:39I would say the very first one is going to be courage.
01:45And why?
01:46Because you have to think about the transformation that's ahead, the change management.
01:53Also, your own beliefs about how things should work and how they're now evolving.
01:58That takes courage to reimagine the art of the possible
02:01and to leave things behind that are still serving you well today.
02:05So actually having courage, I think, is the biggest, most critical capability
02:11and skill a leader can have in this particular inflection point.
02:15AI is opening up so many possibilities.
02:18Where you need to think about from being a leader is the ability not just to improve
02:22what you're already doing, but to rethink the right way to do it because AI makes it possible.
02:28The single most important trait I found that leaders need to effectively embrace for AI
02:33is to decide how they want to lead by example.
02:38I think leading by example with AI means you share the prompts you use with people.
02:45You talk about how you get value from interrogating transcripts or CSV files.
02:51You use AI as a vehicle to build teams and manage your people.
02:58I think the real challenge of AI is not just the use cases that AI does a good job of dealing with,
03:06but how AI is used to bring out the best in people, and that includes bringing out the best in leaders.
03:12AI is revolutionized in the way we are able to capture value, augmented our existing capabilities,
03:17but at the same time we need to keep the human in the loop.
03:20We need to trade off whether we have to reinvent the processes,
03:23doing a completely ranging in from scratch,
03:25or adapting the existing processes in order to be much more efficient.
03:29And at the end, I believe it's not a technical challenge.
03:31We are seeing how those technical capabilities are becoming more a commodity,
03:36as any transformation, change management, and the human factor is pivotal
03:41in order to guarantee that we are gaining value, we are addressing all the problems,
03:44and we are connected with the meaningful necessities of the businesses.
03:47The number one trait that AI leaders should really be thinking about today is their willingness to learn.
03:54And that's both for themselves and what they enable for the teams that they work with.
03:59So for themselves, it means being willing to get your feet wet, right, your hands dirty,
04:04actually dive into the technology and, you know, feel what it's like firsthand,
04:09so you know what you're talking about, so you can be a more authentic leader.
04:12And then for your teams, it means provide the training, provide the capability building to enable them to learn.
04:18It is, in fact, the number one most important element that we know knowledge workers are asking for from their leaders today
04:25to get the training they need to feel comfortable leveraging AI in the workplace.
04:31So the trait that I think is most important for leaders to have as we move into this new age of AI
04:36is a trait of being both curious and experimental while being cautious and understanding of the business risk that it introduces.
04:44I come from the world of cybersecurity, and in my world, technologies can have unintended consequences,
04:51not just that they open up vulnerabilities, but that they create opportunities for our businesses
04:56to not actually perform the way that we think they might perform
04:59or our processes to do something different than we think they might do.
05:03With AI, we're still in that experimental phase.
05:05We want to try new things.
05:06We want to see how it will help our processes and change our culture.
05:11But at the same time, we want to understand what are the new vulnerabilities,
05:15what are the business risks, what are the security risks,
05:17and what do we have to do to make sure that we stay cyber-resilient
05:21so that our businesses don't flounder should we have unintended consequences.
05:26Well, the best answer I can give is we don't know yet.
05:29It's much too soon.
05:31As we've seen in the past, what often seems like a good start ends up being a disaster.
05:36So, unfortunately, we have to wait and see better results.
05:38I think the important thing is to look at it and take it seriously.
05:42Ignoring it is clearly not the right move.
05:44But exactly what is the right move, too soon to tell.
05:47I think the single most important trait for leaders is to know what AI can do for their businesses, broadly speaking.
05:59You need to be familiar with the technology, but even more than that,
06:04you need to be familiar with what are the implications.
06:06What does it mean for the workforce?
06:08How could it enable a completely different design of your key business processes?
06:16And I don't think there are very many executives or boards of directors who really have a good handle on that.
06:24It's something that they need to work on assiduously.
06:27What leadership trait do you think is most important right now?
06:31Tell us in the comments.
06:33And for more wisdom on AI strategy, please see our curated playlist.
06:37Thanks for watching.