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Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Richard Blank


Our 30 to 45-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth!
Gerry Foster Branding, CEO and Brand-Forward Leadership podcast host, Gerry Foster has been in the strategic branding field for over 30 years. He's helped over 100,000 small businesses in 600 different industries with their branding. He has been podcasting for three years and has been on more than 200 podcast and media guest appearances.
Your host, Gerry Foster, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center is a state of the art BPO Telemarketing outsource company that personally trains call centers across Central America. They are bilingual and professionally trained and they can do the same for your staff.
Brand Forward Leadership Podcast has accepted Richard Blank's


Episode 7 of the Brand-Forward Leadership podcast, titled "Filling Your Sales Needs with Costa Rica's Call Center," features an insightful conversation between host Gerry Foster and Richard Blank, the CEO and founder of Costa Rica's Call Center.
The episode highlights how businesses can leverage nearshore Business Process Outsourcing (BPO), telemarketing, and bilingual customer care teams to effectively meet their sales goals and expand their market presence.

Nearshore Outsourcing Advantage: Exploring why Costa Rica has become a premier destination for business outsourcing due to its highly educated, bilingual, and culturally aligned workforce.
Overcoming Telemarketing Stereotypes: Destigmatizing call centers by emphasizing high-quality training, empathy, and positive customer experiences.
The Entrepreneurial Journey: Richard Blank shares his personal story of relocating from Philadelphia to Costa Rica at age 27 to build a state-of-the-art telemarketing facility

https://youtu.be/kkOsASOJNMs
Transcript
00:00If you put in the number one telemarketing trainer,
00:02you'll find me.
00:03If you go to Costa Rica call center,
00:07telemarketing Costa Rica,
00:09anything that is revolving around my industry
00:12or even pinball machines, Costa Rica,
00:16you will find me because I'm very big in gamification.
00:19It's imperative that the agents play the games here
00:22and make friends.

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