00:00And the next one might have been your last order if you like tandoori stuff.
00:07Well, Kadak Singh Ka Dhabha, a familiar name for anyone who loves their naans, dals and even kebabs,
00:14it has about 110 outlets across the Delhi and NCR.
00:18But our investigation team went into two of its Delhi outlets,
00:22raising serious questions about staff's medical checks, hygiene protocols, food safety inspection as well.
00:28One manager described protection gear as a matter of choice,
00:33while another says that his own medical examination hasn't been done.
00:38There are also troubling claims about payments being made to the officials.
00:43You see how across different areas, across different brands, even chain of stores and restaurants,
00:50the problem pretty much the same.
00:58Piping hot naans with curries, kebabs and what not.
01:06Every Delhiite knows Kadak Singh Da Dhabha.
01:09But beyond the buttery naans and the tasty dals, here's what you don't see.
01:17We visited the eateries, Kadak Duma branch.
01:21The manager tells us the brand operates around 110 outlets.
01:26But his response on inspections, hygiene and compliance are revealing.
01:51The manager says,
02:02Separate or not. Vegetables in the pan or in the normal.
02:07This is what happens, but it doesn't matter.
02:12Parts of the norms and guidelines to follow is regular health checks for the staff.
02:18But that's something the manager admits does not happen.
02:24I was going to study the guidelines,
02:25that you should take the staff's medical.
02:27You should take the staff's medical.
02:29And that's why we can't do it for normal.
02:37On pest control, he tells us, it's handled every 15 days.
02:43But get this, he says it's impossible to keep rats out.
02:51What do you do for pest control?
02:52What do you do for pest control?
02:53Pest control.
02:54In 15 days, he comes.
02:57What does he do?
02:58What does he do?
02:59We will find him.
03:01We will find him.
03:03It's dry.
03:04It's dry.
03:05It's dry.
03:06It's dry.
03:07It's dry.
03:10In 15 days, he comes.
03:32According to him, the rules are just guidelines.
03:35Follow them, if you can.
04:00So, how does the establishment get away with all these violations?
04:04The answer, as always, corruption.
04:09So, how do you get the police?
04:13No.
04:15What do you do?
04:16How will you do it?
04:30Maybe it's just one branch and not all Kharaksingda Dhabas in the state.
04:36We visit another branch in Durgapuri, but it's more of the same.
04:41Sachin, who handles, admits he hasn't had a medical done.
04:49You don't have any medical done.
04:52You've only done what I've done before.
04:54You've only done it for me.
04:55You've only done two months, but I've done it for me.
04:56My medical done.
04:57I've done it for you.
04:58But you can't do it for me.
05:00No, I'm not.
05:02I've done it for you.
05:02If you've a medical done, you've done it for me.
05:07I've done it for you.
05:09I'm done it for you.
05:13Best control?
05:15No checks there too.
05:16Sachin admits to us.
05:42Water testing?
05:44Again, no question of following the norms.
05:47Why?
05:48Because they have a license, nothing else matters.
06:09The takeaway from these restaurants is clear.
06:12All it takes is a license.
06:16One that's handed over.
06:18These eateries have nothing to worry about.
06:21There are no checks.
06:23No fear of consequences if basic hygiene standards are not maintained.
06:33So we've shown you the state of some of the restaurants in Delhi.
06:38Let's now get to the bottom of the problem.
06:40Those who hand over these licenses.
06:46A report by Special Investigation Team's Nitin Jain for India Today.
06:52Let's go.
06:53Let's go.
06:55Let's go.
06:56Let's go.