00:00Garena has a strict zero-tolerance policy against cheating, modification scripts, and unauthorized third-party software.
00:06If an account is permanently banned due to confirmed cheating, Garena generally does not reverse the ban.
00:13However, if you believe the ban was a mistake, such as an account compromise or false flag,
00:19you can submit an official ban appeal ticket through Garena's customer support.
00:24Official Appeal Process
00:26Visit the official support portal, go to the official Garena Free Fire Help Center for your specific region.
00:32Log in, click on Sign In, and log in, and use the credentials Facebook, Google, VK, Apple, and so on
00:38tied to your banned Free Fire account.
00:40Access the request form, click on your profile name or icon in the top right corner of the page and
00:44select Submit a Request.
00:46Select the issue type. Choose ban appeal or the corresponding account suspension category from the drop-down menu.
00:52Provide details. Fill out the required information, including your correct player name, player ID, UID, UID, and a clear, respectful
01:01description explaining why you are appealing.
01:03If your account was compromised or hacked by someone else who used cheats, explicitly state this and provide any proof
01:09of unauthorized access.
01:11Submit and monitor. Attach any supporting screenshots if needed, then submit the request.
01:16You can track the response status under the My Request section of the support portal.
01:20Beware of third-party websites, tools, or individuals claiming they can unban your ID for a fee or through a
01:26modified app.
01:27These are scams designed to steal your credentials or device data.
01:30Then that's the full picture. If this saved you a search, hit like and subscribe.
01:35One clear answer every day. See you in the next one.
01:38You'll see you next time.
01:38Two clear.
01:38Two clear.
