00:00If you don't have access to your phone number, you can still recover your Facebook account
00:03by using an associated email address, your username, or a trusted friend's profile.
00:07Follow this step-by-step process outlined by the Facebook Help Center.
00:12Use a recognized device.
00:14Try to use a computer, tablet, or phone that you have previously used to log into this
00:18Facebook account.
00:19What's up?
00:20Go to the Find Account page, open your browser, and go to Facebook Login Identify, and search
00:24for your account.
00:25Now, instead of a phone number, type in your full name, your exact Facebook username,
00:30or an alternate email address linked to the profile.
00:34If you don't know your exact username, ask a friend to open your profile on their app browser,
00:38and copy the unique username or link from the URL, for example, facebook.com username.
00:44Select your account, look through the search results, and choose the correct account matching
00:47your profile.
00:48Choose no longer have access to these.
00:50When prompted to send a login code via the old phone number or email you can't reach,
00:55click on the no longer have access to these or forgot account link.
01:00Provide new contact information, follow the on-screen prompts, and enter a new email address
01:05or phone number that has never been used before on any other Facebook account.
01:09Facebook will use this new address to communicate with you regarding your recovery.
01:13To verify your identity, complete the security steps or identity verification prompts requested
01:18by Facebook.
01:19This might include identifying tagged photos of your friends or providing identification
01:23documents it prompted.
01:25Reset your password.
01:26Once your identity is confirmed, follow the instructions to create a secure brand new
01:30password for your account.
01:32Note, if you believe your account was compromised or hacked rather than just forgotten, use the
01:37dedicated Facebook compromised account tool on a trusted device instead.
01:42And that's the full picture.
01:43If this saved you a search, hit like and subscribe, one clear answer every day.
01:48See you in the next one.
