00:00If you only remember an old password or need to get back into your account after forgetting your
00:03current credentials, Instagram does not let you log in directly with an obsolete password.
00:08Instead, you must use your linked email address, phone number, or username to request a password
00:13reset or go through identity verification. Step-by-step recovery process. Open the login
00:18screen. Open the Instagram app on your mobile device or visit Instagram login on a web browser.
00:24If you are already logged into a different account, tap your profile picture, select your
00:28profile name, and tap add Instagram account, then log into existing account. Access the forgot password
00:34option on the login page. Tap forgot password located right below the login fields. Enter your account
00:42identifier. Type in your username, linked email address, or phone number. Continue or send login link.
00:49Use the recovery link sent to you. Instagram will send a password reset link or a confirmation code
00:54to your recovery email or phone number. Open the message or email from Instagram and click the reset
00:59link. Create a new password. Once redirected, enter and confirm a new strong password. Do not try to
01:05reuse the old password if it was compromised or expired. Save the changes and log into your account.
01:10If you cannot access the email or phone number tied to the account, tap forgot password and enter your
01:16username. Then tap can't reset your password or try another way. If you have photos of yourself on your
01:21profile, you can request support by selecting my account was hacked or opting to take a selfie
01:26video to verify your identity. Follow the on-screen prompts to submit a video scan of your face so
01:31Instagram's automated system can match it with your existing photos. Support reviews are typically
01:36processed within 24 hours to a few days. Do you still have access to the email address or phone number
01:43originally linked to the account or do you need to try the video selfie verification method? And that's the
01:48full picture. If this saved you a search, hit like and subscribe. One clear answer every day. See you in
01:53the next one.
