An Undercover CEO goes incognito within her company to discover how employees are truly being treated. What she uncovers is shocking — a cruel boss who ignores employee concerns, dismisses their struggles, and creates a workplace where people feel unheard and undervalued.
What the boss doesn’t realize is that the person quietly observing every interaction is the CEO herself, carefully watching how leadership decisions impact the team.
As the truth comes to light, the powerful lesson about empathy, responsible leadership, and the importance of supporting employees becomes undeniable, leaving the boss exposed and accountable for their actions.
👀 Watch until the end for a dramatic and eye-opening reveal.
🚀 Subscribe now and hit the 🔔 bell icon so you never miss an episode!
#UndercoverCEO #LeadershipMatters #WorkplaceDrama #LifeLesson
What the boss doesn’t realize is that the person quietly observing every interaction is the CEO herself, carefully watching how leadership decisions impact the team.
As the truth comes to light, the powerful lesson about empathy, responsible leadership, and the importance of supporting employees becomes undeniable, leaving the boss exposed and accountable for their actions.
👀 Watch until the end for a dramatic and eye-opening reveal.
🚀 Subscribe now and hit the 🔔 bell icon so you never miss an episode!
#UndercoverCEO #LeadershipMatters #WorkplaceDrama #LifeLesson
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FunTranscript
00:18you're late again Sarah yes I know Molly I'm sorry it's just my enough with excuses you do
00:25remember what's happening today right yes it's mr. Chester's coming we have a huge
00:29presentation I hope you haven't forgotten of course not Molly I have all the notes right
00:33here I'm sorry my son he's just enough with excuses leave the home life at home this is
00:39work get to work yes Molly mr. Chester nice to see you again you as well Molly I'd love to
00:49give
00:49you a tour of my office come with me it's beautiful windows all the way around and then I have
00:55got the
00:56best assistant in the whole world and here she is Sarah Sarah remember mr. Chester hi mr. Chester I'm
01:05so sorry it's just my son he's sick no no no we don't want to bore mr. Chester with your
01:10personal
01:10life he's a really busy man we've got our presentation that's quite all right although
01:14I am on a bit of a tight schedule oh great well let me bring you over to the office
01:18and show you
01:19the presentation come on with me Sarah and as you can see our revenue has increased by 40% since
01:32the
01:32last quarter and our projected growth for the next year to increase by almost double that but now I'm
01:37gonna turn it over to Sarah she has got more details on this information come on Sarah okay
01:45so as Molly here has stated our revenue has increased by 20% which is really great considering I I
01:58want you not to answer the phone in the presentation okay what do you want me to do okay my
02:08babysitter
02:09has been trying to call me for the last four times and I haven't been able to answer my sinus
02:15fever is
02:15spiked I'm literally always here doing whatever you need me to do I don't understand what the problem is
02:20are you crazy you're at work leave the home life at home I don't even care what's going on I
02:26don't
02:27care if your kids got a fever I don't even care if he's dead I don't care mr. Chester doesn't
02:33care
02:34I most certainly do care I'm mr. Chester I'm just trying to you know someone in your position Molly
02:40should know better than anyone that this is a family business okay and the reason that my father and my
02:46grandfather and my great-grandfather have been so successful is that they and I put family first
02:54mr. Chester I've heard enough from you for now Sarah you said you have a problem at home yes mr.
03:01Chester I'm so sorry it's my son he's been sick this last week and my babysitter has been telling me
03:08his
03:08fever has spiked and I don't have to explain anymore I want you to go home right now and just
03:13be with your
03:14son okay take as much time as you need thank you mr. Chester thank you so much mr. Chester I
03:21just I
03:21don't even I'm really surprised that you Molly mr. Chester someone who treats their employees the way
03:27you do is not qualified for this position and I want you to clear out your office by the end
03:33of the day
03:44you wanted to see me Joe Nicole yes please come in have a seat so as you know tomorrow night's
03:55our big
03:56cocktail party for the CEO yes I've had it in my calendar for weeks yes yes um good there's just
04:03something I wanted to talk to you about yesterday I was downtown and I saw you having lunch outside
04:11out on the terrace yeah Stacy and I went out last weekend for lunch you totally should have come and
04:19said hi I've told Stacy so much about you oh that's wonderful it's just that I saw you kissing Stacy
04:28you
04:30might have Stacy is my wife oh oh oh wow okay I I guess I didn't realize you were um
04:42you know um married
04:46to a woman is there a problem with that Joe no um it's just um in terms of the cocktail
04:58party tomorrow night
05:00um our CEO Peggy will be there as you know as well as some well conservative clients and I know
05:09the
05:10invitation said spouses are welcome but um I think um in this case are you saying Stacy and I shouldn't
05:24go to
05:24the party no no no no no no um but I think um Stacy can come more as your you
05:36know uh like a a friend
05:39my friend exactly bam I'm glad we're on the same page thank you thank you we are not on the
05:47same page
05:48not even close I am not ashamed of who I am and I'm not going to be ashamed of my
05:55wife so no I am not
05:57going to refer to Stacy as my friend at the party tomorrow okay well if you're gonna be difficult about
06:04it then maybe Stacy doesn't come at all okay Stacy bought a dress just for the party tomorrow what am
06:13I
06:13gonna tell her I don't know what you girls say to each other figure it out you're you're come on
06:20no
06:21she's not going to understand and I'm not just gonna leave her at home after telling her this okay
06:27Nicole you know what maybe you stay home with her then but didn't you say that anyone who doesn't
06:34attend the cocktail party wouldn't have a job after that yes yes I did say that so you're not giving
06:40me a
06:41choice I am giving you a choice Nicole in fact I'm giving you three easy choices okay you bring
06:47Stacy tomorrow night to the cocktail party as a friend or Stacy stays home or you both stay home
06:53and you lose your job I'm not gonna insult my wife like that okay you know what maybe I should
06:59start
06:59looking for someone whose values more aligned with Peggy's then and what values might those be Peggy hi
07:06uh I didn't know you were standing there um just now I was just telling I heard you telling Nicole
07:14everything in fact I'm just wondering do I bring my wife tomorrow night wife yeah I have been married
07:20for five years and together even longer I feel lucky to have someone like you working in my company Nicole
07:27Joe I don't feel the same about you Peggy look I I hope you realize I I all I was
07:33doing there was I
07:34was just talking to you no no I would stop I was doing that's enough stop go ahead and pack
07:40it up I
07:41don't want to see you at the party tomorrow night in fact I don't even want to see you at
07:45work tomorrow
07:45well wait wait wait hold on what are you saying exactly you're done you're making a big mistake no I'm
07:57not you need to leave yeah I am so sorry you had to deal with that it's okay sadly this
08:10isn't the
08:11first thing time something like this has happened but thank you for sticking up for me you're
08:17welcome what kind of boss would I be if I didn't ask women me to stick together yes we do
08:22hey I have
08:23to tell you Stacy is going to be so excited to meet you tomorrow she's read up on you and
08:29looks to
08:29you in the highest regard wonderful and if she's anything like you I'm sure she's an amazing woman I
08:35cannot wait to meet her hey hey hey how's my favorite employee hey how are you um I'm just
08:42picking my things together wait you're packing up for what yeah I finished wrapping up a project with
08:48a client and I'm gotta pick up my son at daycare we talked about this on Monday is everything okay
08:54no everything's not okay what do you mean we talked about this on Monday what on Monday we talked about
09:01how this week I'll be leaving a little bit early because my son's at daycare now you approved it
09:06before our meeting with Dexter okay I have no recollection of this whatsoever I'm pretty sure
09:10you're trying to gaslight me right now into believing that we talked about this Derek I promise that we
09:16did this we talked about this already I'm sure that you were just busy and the conversation just slipped
09:22your mind hey don't tell me what I know and what I don't know all right you're lying obviously because
09:26I would never let an employee walk out of here in the middle of the work day Derek I know
09:31that you
09:32know I should have put this in writing and and I will but just for today I need to go
09:38pick up my son
09:40maybe um you know I did finish all of my my work hmm great yeah let me think about that
09:46for a second
09:46no all right it's not about the work that you're missing it's about the principal of it Jill the principal
09:53yeah the principal all right if I start letting my employees walk to and fro from the office
09:58whenever they please what do you think that says about me as a boss all right what does that say
10:02about the productivity okay now I would appreciate just an ounce of respect Jill I'm a little insulted
10:09that you can't manage to give me that Derek I don't mean any disrespect to anyone in this company
10:16or to you I love working here I'm so happy of the work we produce here but I also have
10:23a son whom I
10:24love so much and I just need to prioritize his life in my life too maybe I can start coming
10:32in a little
10:32bit earlier and you know one of the days that I have to pick him up are you crazy I
10:37literally just said
10:38that I'm the one who calls the shots around here so maybe you should think before you make another
10:41brainless statement like that Wow Derek that was you've said some pretty mean things in the past
10:48but that was uncalled for and I know that I can deliver all the things that I can in this
10:54company
10:54I just need this time to go pick up my child listen Jill I just don't have time to go
10:59back and forth with
11:00you all day so I'll put it in terms that you can understand if you walk out that door before
11:05the end
11:06of the day don't ever bother walking back through it capiche but but nothing all right now I'm going
11:12back to my office once you're ready to say I'm sorry you know where I'll be
11:30hi Debbie oh my gosh um can you pick up Jackson from daycare today I won't be able to I'm
11:36so sorry I
11:37had caught up with a lot of stuff at work especially with my boss right now oh yeah yeah I
11:44I know I will
11:45pay you back um I thank you so much thank you for offering yeah okay okay bye thank you
11:55excuse me miss sorry to interrupt I couldn't help but overhear your call is everything all right oh
12:02yeah everything's fine I was just going through a little bit of trouble with my boss and I really
12:07need to go pick up my son right now but he's not letting me he's being really inflexible I'm sorry
12:14to
12:14hear that I have a little one at home so I know how frustrating and challenging that can be how
12:20old's your kid he's three and he's the most wonderful kid you will ever meet um he was always getting
12:27sick but now that he's a little bit older we're able to put him in daycare and he's able to
12:33you know
12:34go but you know I wanted to be there for his first day and support him but now I can't
12:41really do that
12:42because my boss is being really unflexible yeah well I mean balancing work and family can be
12:47overwhelming but the fact that you're actively thinking about him you're putting in the work to
12:52support him I mean it shows that you're doing great both professionally and as a parent so thank
12:58you I'm really trying my best but it's hard not to be there for my child when he needs me
13:03well please
13:04don't blame yourself I mean you're doing everything you can have you thought maybe going to your boss and
13:08explaining the urgency of the situation I tried but he's inflexible with my schedule he even called
13:16me brainless and I just I don't know what to do anymore wait wait I'm sorry so not only did
13:24he
13:24disregard your compromise to make it work he called you brainless yeah Derek is brilliant but I don't know
13:32you can be pretty mean sometimes and I love working here it's just I don't know how much more I
13:39can
13:39stand of this I see I'm sorry I didn't catch your name I'm Joe I'm Joe Smith well nice to
13:48meet you
13:48Joe Smith I'm Ryan Bentley I'm sorry about the troubles you're having with Derek Ryan Bentley like CEO of
13:55Exeter Cole Ryan Bentley that's me oh my goodness I'm so sorry I didn't mean to waste your time with
14:05my situation no stop please not a bother at all I saw that you were upset and I wanted to
14:10help and in
14:11fact I think I might just be able to do that what do you mean would you mind guiding me
14:16to Derek's office
14:19um sure yeah right this way great huh mr. Bentley hey uh hi good you're early uh great to see
14:38you
14:38I uh it's good to see you hi Derek unfortunately I can't say the same about seeing you what what
14:45do
14:45you what do you mean Jill why aren't you at your desk I swear if you're here to talk to
14:51me about
14:52your kid again I'm gonna fire you on the spot that's quite enough Derek I can't believe how cruel you
14:56would treat your employees you owe Jill an apology no I I don't think you understand this is this is
15:03clearly a misunderstanding you see Jill here was trying to sneak out of the office right in the
15:07middle of the day trying to undermine the productivity of this office all right you know we have a higher
15:11standard around here no I do and that's why I was so eager to start this merger with your company
15:16but I think I've been mistaken you put on a great act Eric an act what do you mean an
15:22act you say you
15:23hold this company to high standards but what standards do you hold yourself to look productivity
15:28aside what are the characteristics of the leaders at this office I assure you mr. Bentley I hold myself to
15:35the highest standard all right I read self-help books I keep my body in shape all right my character
15:41is top-notch and and my body is a temple that's the thing with you Derek you do all these
15:46performative
15:47things to hide the true terrible person that you are deep down inside and you know how I know that
15:52because of the way you treat your employees at this office to be fair this was a very specific
15:57circumstance all right I usually am nothing but kind and generous to all my employees well that's
16:02funny because Jill tells me the exact opposite from her little situation well of course she's
16:07gonna say that all right she's got her own agenda that she's trying to push but she needs to learn
16:11that I'm the one who calls the shots around here not her no that's exactly the attitude I can't stand
16:17you treat your employees like they're someone to govern they're supposed to be collaborative
16:22supportive help this company grow it's it's precisely the reason why I've lost all respect for you
16:27mr. Bentley please don't don't sacrifice the merger with this company just because this trivial
16:33situation I'm not gonna pull Exeter Co out of this merger at all okay okay thank you thank you
16:39smart man I appreciate that I'm not pulling Exeter Co out but I'm pulling you out excuse me what you
16:48heard me you're gonna pull me I'm the one who made this deal happen you can't pull me from my
16:53own
16:54company yes I can maybe you forgot how this merger went it's not an even split because I own smaller
17:01companies I have 55 percent of board majority now I own your company and I think there's some changes
17:07that need to be made around here so what are you saying what I'm saying is I have majority board
17:11and
17:12it's the best for the future of this company if you're not a part of it I'm firing you Derek
17:15what
17:16you can't fire me yes I can and I just explained why pack your things and go see HR hey
17:23you're making
17:23a big mistake all right even if you do find a way to fire me I'm gonna come back and
17:28sue every
17:28person in this whole office including you huh you have no case and you know what even if you do
17:33come
17:33back and sue I'm not scared now get out of here this isn't over don't let the door hit you
17:41on the
17:41way out I am so sorry you had to see that Joe I'm I'm embarrassed no thank you for everything
17:49you did
17:50for me and this company I know that there's gonna be some great changes around here you're right and
17:55I think it starts with the promotion that desk needs to be filled you up for the challenge that
18:01way you can create your own schedule and see your son whenever you want wait mr. Bentley are you serious
18:08I'm a hundred percent serious I see the dedication you have for this job and you're a great person and
18:14a loving
18:14mom I think you'd be perfect for this role thank you so much I won't let you down I know
18:20you won't
18:20now go out there and spend some time with your son all right I'll see you tomorrow and we can
18:25talk
18:25more about this promotion then congratulations thank you for everything Ryan of course
18:40oh come on hello someone help me
18:53there's a big mess here
19:00no I like for you to do your job and clean up the office
19:07what took you so long anyway did I interrupt playtime or something
19:10no there was actually this big week in the engineering lab I was helping with
19:16I came up as fast as I could whatever you're gonna get my desk clean or not
19:24so what happened yeah my job is high volume things can be chaotic I was busy focusing on
19:31a set of problems when I mistakenly and why don't you mind your own business you're not
19:36my boss I don't have time to be giving you status updates of course you don't I'm sorry
19:42I didn't mean to bother you I was just making conversation mm-hmm suppose that's one of the
19:47the drawbacks of hiring a female janitor I'm sorry what does that even mean in my
19:55experience custodians usually are big burly looking men not someone as dainty as
20:00yourself and they also tend to be focused on the business at hand cleaning up
20:06messes not chit-chatting about how it happened
20:11well I'm sorry I don't live up to your preferred expectations your mess is cleaned
20:20super you want a medal or something
20:24no but I can leave these here for you if you'd like in case you have another accident
20:30what's that supposed to mean
20:32just being helpful
20:33right on your way then I'm sure there's a toilet somewhere that needs to be wiped down
20:41and you're walking
20:45hey come back here a second
20:50what is it now
20:51I need a small favor
20:54oh lucky me
20:56some attitude
20:58you know you should be more excited that I'm giving you an opportunity to be helpful around here
21:03you know what I'm actually pretty hopeful already
21:06mmm not going by the persistent dust and lagging odors across the building
21:12excuse me
21:14we've actually had quite a bit of a turnover recently
21:17I'm one of only two janitors covering this entire corporate campus
21:21that means a lot of people's messes to clean up
21:23so if there isn't anything else I really have to be getting
21:27fine fine fair enough
21:29I'll get to the point just know that this request is a result of your proximity not reliability
21:38you're unbelievable
21:40you can't help but insulting someone even in the midst of asking for a favor
21:45look I'm sorry it's not a big deal really all I need you to do is to just sit at
21:50my desk for a little bit and move my mouse every
21:53couple of minutes or so
21:56what absolutely not
21:57it's nothing I just need to run out for a couple of personal errands and I don't want the powers
22:02that be to think that I'm away too long
22:04our team chat app monitors if we're active so I just need you to make it look like I am
22:09normally I would never ask this but it's a crazy day
22:14and why can't these errands just wait after work
22:18hours you know stores close early I'd get into it more if I could
22:24oh I look I gave you my answer I have my own things to do I've seen you lingering around
22:30meetings I know how much you want a chance to prove yourself that you can do more than clean the
22:35floors so if you do this for me I'll pull some strings for you with the people who matter
22:47really promise I'll make intros whatever you need
22:55okay how much time do you think you'll need an hour maybe two three tops
23:03you want me to sit at your desk for three hours just moving your mouse around
23:07it probably won't be that long
23:09and if you approach this task as some arcane thing then you know it'll probably
23:17be mundane but if you maintain a positive outlook you just might learn
23:22something but don't open anything on my computer here
23:25you know what maybe we should just forget it I still have the trash to take out
23:30from the entire east coast come on it's just this once it I'm sure you can
23:36figure out your schedule and it'll be worth it but I do have to run though so
23:42can I count on you to help me you know what this really isn't okay with me
23:46hmm mm-hmm what is it okay with you oh hi
23:52Mrs. Senford good to see you you too Annie is there a problem here that I should know about
23:57nope just hard at work as always safe and I should be getting back to it
24:03yes hurry along lots of trash to collect
24:10you know Earl that condescending tone is not an appropriate way to communicate in this office
24:17tone she's a janitor who cares
24:19a janitor that you were just asking to do your work for you
24:23no I wasn't
24:26don't lie to me Earl
24:27I heard everything
24:29skipping out on your job trying to force Annie here to cover for you
24:35and then lying about it even now
24:37no it
24:41okay fine um
24:44I just had some really serious personal stuff come up
24:47and um you know last night my date stood me up and after that I tried to
24:52spare me your sob story Earl
24:56your personal life should not be affecting your performance here at work
24:59this will be your last day
25:02what
25:04you can't do that
25:06I mean too much to this company
25:08I just did
25:10and honestly
25:11you're not worth the headache anymore
25:21as always Annie
25:22thank you for your great work
25:24you mean a lot to this company
25:27and as far as I've been seeing there may be some bigger things
25:31around here if you're interested
25:32of course
25:34thank you
25:35I would appreciate it
25:37I would love the opportunity to prove myself
25:39great
25:40that's what I like to hear
25:51have I met you before?
25:54I don't know I'm busy I meet a lot of people
25:57well thank you again for meeting me
25:59never hurts to see what's out there as our current cashier is totally incompetent
26:05right
26:06I'm sorry to hear that
26:08are you?
26:09because if she had half a brain
26:11and you know
26:12was semi-capable
26:14you wouldn't be here for an interview
26:17well at least it won't be a high bar
26:19if I get the gig
26:23I was just kidding
26:25anyway I'd love to tell you a bit about myself
26:28well if you feel you need to
26:31I mean it's making coffee and pastries
26:34it's not rocket science
26:36and I have your resume
26:38and I can read
26:41okay
26:41I mean I don't have to then
26:43well now don't get mopey on me
26:46go ahead
26:48just please
26:50make it quick
26:51definitely
26:52so I actually have a lot more additional experience that I didn't list on my resume
26:57really
27:00that's dumb
27:01well
27:02I was always taught to keep it to a page and you know focus on the big picture stuff
27:08so now that I have more time I can actually go into more detail and give you more insight about
27:15my specific experience
27:16okay if you can just go with a clip note version though that would be greatly appreciated
27:21I have a very busy day
27:22sure
27:23I totally understand the value of keeping it short and sweet
27:27so I have worked at a few different places now and I've realized that my greatest passion is in the
27:34service industry
27:35like making people happy
27:37that's what does it for me
27:40my old boss Kim actually gave me a lot of responsibility
27:44but unfortunately we had to close up shop due to lack of business
27:49okay well so far you're not really inspiring a lot of confidence in me
27:52well it wasn't our fault
27:55it was just a really tough time and a lot of cafes closed down in that area
27:59and about that short and sweet part
28:01you've just been rambling on about your poor old boss
28:06sorry
28:07I just wanted to be honest and upfront
28:10and I also felt it was relevant
28:12well don't apologize
28:14it makes you look weak
28:17okay
28:17um
28:19sure
28:20all right
28:22so if you were to get this job
28:24something you need to understand is that you'll be working under my daughter Alice
28:31what she says goes whatever she asked you to do you do
28:37do you understand
28:38yes of course
28:40it's really nice that you have a family business
28:43yeah yeah it is um someday this place could be hers
28:49that's so cool
28:51um I'd love to meet her sometime is she here today
28:53uh no no she she makes her own schedule
28:57uh she comes and goes
29:00she's here some days
29:01um works around her class schedule
29:04she may pop in for free lunch sometimes or maybe a latte
29:08um she's she's really a good egg
29:11uh given the right circumstances
29:13um you could learn a lot from her
29:16I'm sure
29:18so considering that this job was advertised as more full-time
29:23does this mean that I'll be working alone most of the time
29:26yeah is that a problem
29:28oh no not at all
29:29I'm more than capable of manning the ship solo
29:32yeah we'll we'll see
29:44good afternoon
29:49um actually the cafe is closing for the afternoon
29:52oh yeah well I'll have you know that I'm senior manager here
29:57and my dad owns this place so I'd watch my steps if I were you
30:02sure
30:03you must be Alice
30:04I've heard a lot about you
30:06I'm Maya
30:07your father hired me earlier this week
30:10you think you might have said something about that
30:14so what are you like my assistant
30:17um I'm not sure I would call it that
30:20I'm a barista
30:21at least that's what the job description said
30:24whatever you want to call it
30:25but you work for me
30:27my dad told you that
30:28right
30:30sure
30:31good
30:32so can you do me a favor
30:34sure what do you need
30:35I have these forms I need to fill out
30:38they're very long
30:39lots of boxes to check
30:41would you mind running through them for me
30:45happy to help but
30:47does this have anything to do with the cafe
30:49no
30:51so what
30:53well I just don't feel too great about
30:56using my time on the clock
30:58to do your personal work for you
31:00well I'm really sorry to hear that
31:03but you work under me
31:06like we said
31:07so any directives I give you
31:08you follow
31:10right
31:11but
31:11but nothing
31:14you may think this has nothing to do with your job
31:16but it helps me
31:17be more focused when I come in here
31:22I mean I guess that makes sense
31:24and one more thing
31:25I have some readings
31:26I need to get done
31:27for my lit class
31:29so if you could just read this one chapter
31:32and just like write down what it's about
31:34you know
31:37nothing big
31:38just a few quick chapter summaries
31:40no I'm not doing your homework for you
31:42what so are you telling me no
31:45what's going on here
31:47dad she is not doing what I say
31:50is this true Maya
31:53because when I hired you
31:54I was very specific about
31:56the hierarchy of this position
31:58yes I know
32:00but it was just what she was asking me to do
32:03like her school work and personal applications
32:06it had nothing to do with the cafe
32:08you see that this is exactly the attitude I've been dealing with
32:13look
32:14I told you specifically
32:17if she asks
32:19you do it
32:20no exceptions
32:23now
32:24when I asked you that
32:25you said
32:26you got it
32:27but now
32:29you say
32:30you don't
32:32you know what
32:34no
32:35I don't
32:37at all
32:38and I think I've had it
32:41with the way the both of you have been treating me
32:42like none of this is professional
32:45and
32:46it's no wonder word of mouth of this place is so awful
32:50it's almost always empty in here too
32:52what do you know about running a business
32:56I know
32:57that just because someone works under you
33:00doesn't make them beneath you
33:01what does that even mean
33:05good luck finding a new barista
33:08goingください
33:09it'll that because
33:09it's really funny
33:09because everything's standing here
33:11because it's kind of perfect
33:11I don't know
33:12so you just got a piece of
33:12and if not
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