00:00Is she making her way back home?
00:01She is overseas with her family and she is making her way back home and she'll be on deck tomorrow.
00:05Why wasn't she on the first plane back as soon as we heard about this outage yesterday morning?
00:09She got on the first plane that she could get onto to get back.
00:13She came back immediately, changed her plans and got back here as soon.
00:17She'll be back here as soon as she possibly could.
00:20We'll update media on that in terms of when Vicky may or may not talk to the media tomorrow or
00:27next week.
00:28But I would expect that she will want to get up to speed.
00:33I have been in regular contact with her as has many members of the team and I'll be in contact
00:38with her again tonight and we'll update when.
00:41So she'll be back tonight?
00:43She'll be back on deck tomorrow morning.
00:44What we really want to see is that we get to the bottom of what's actually been causing this issue
00:49so we can prevent it happening again.
00:51This is not how Australians want to be living their lives.
00:54We're anxious that they're not going to be able to rely on Telco as an essential service and we really
01:00will continue to resolve individual complaints but also shine a light on what what has caused this and what needs
01:06to be done to prevent it.
