00:03Telstra's CEO back in the country facing the biggest test of her leadership.
00:08When it comes to accountability, I'm the CEO and so it absolutely starts with me.
00:13She apologised and promised a full investigation.
00:17We have let our customers and Australians down and for that I am deeply sorry.
00:24Some relief today after South Australian police confirmed they did not believe a woman's death was caused by the network
00:31disruption.
00:32At no point was the Telstra outage of any consequence to this person's passing.
00:37The government also said all triple zero welfare checks have now been completed without incident.
00:43Under pressure, Telstra CEO Vicki Brady faced a heated press conference taking responsibility for this week's outage.
00:52But the scrutiny is far from over with questions lingering around compensation and whether the network failure could have been
01:00prevented.
01:01And now that Telstra has resolved its outage, it is time for Telstra to face the music.
01:07ABC reporting can reveal the telco had been repeatedly warned about a specific vulnerability related to its GPS timing system.
01:15That was at the heart of this week's network outage.
01:19Telstra is a premium network, it's marketed itself repeatedly as being the most reliable.
01:26Do you accept that more needed to be done in relation to what was a known risk?
01:31We invest significant money into resilience of our network, but networks are complex and they're not infallible.
01:40And so we need to ensure we've got the backup processes and approaches when things do go wrong.
01:46One expert warned the Telco about this very risk earlier in the year.
01:51There is no bigger problem or threat right now than making sure we have a sovereign alternative to things like
02:01GPS.
02:02Thank you guys, we're going to have to wrap it up.
02:03The outage may be over, but the debate over how the country protects critical infrastructure is just beginning.
02:09Do you minding...
02:10Voula dumper
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