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Ambulance crews dealt with record emergency calls as extreme temperatures pushed demand to unprecedented levels across London. Officials introduced emergency measures to maintain response times and patient safety.
Transcript
00:00The London Ambulance Service faced its busiest day on Friday as extreme heat continued across
00:06the capital, declaring a critical incident due to pressure on services. Call handlers took 8,869
00:14emergency calls, with over 500 calls an hour during the evening peak. Ambulances were dispatched to
00:21688 Category 1 emergencies, the highest number ever recorded in a single day. The Met Office
00:28confirmed the UK's hottest June day at 37.3 degrees Celsius, as demand on emergency services
00:35country-wide rose. Additional measures were introduced including phone triage and faster
00:41hospital handovers to keep ambulances available.
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