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Freshworks CEO Dennis Woodside argued at the Fortune COO Summit that AI is "bigger than the internet, bigger than mobile" and will cause a lot of companies to "go completely under."
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00:00My view is we can actually scout every single soccer match that a U.S. eligible player is playing anywhere
00:08in the world.
00:09Think about that paradigm shift, because I can then train video analysis to say, you know what,
00:16our positional profiles for a right wing are looking for these things.
00:21And then I can train the A.I. to find that, whether it's one of our players playing in Germany
00:28or Boise, Idaho,
00:30or for a more traditional power club in New York City.
00:35But the thing that's fascinating is you might say, so scouts are irrelevant.
00:41Well, but there's other stuff we care about that we can't train A.I. on yet.
00:46What's the tone of voice of a player to a teammate when the teammate makes a mistake?
00:51Really hard thing to detect.
00:54What's the body language when the team goes up or goes down and how does it evolve?
01:00And so we're in this really interesting moment right now to retrain the way we think about that kind of
01:06operation,
01:07which absolutely will be a humans and machines context.
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