00:00Airbnb is changing its rules on checkout chores, and some hosts are threatening to boycott the
00:05app over it. Under the company's new rules, visitors are no longer required to do time-consuming
00:10chores or tasks handled by a cleaner. CEO Brian Chesky has previously acknowledged growing
00:16frustration over checkout tasks on top of cleaning fees, and has now written up a policy with
00:22enforcement. Hosts now choose from seven standard house rules. Simple requests like leaving the
00:28dishes in the sink or gathering used towels are still allowed, but hosts must disclose all rules
00:33and requests beforehand, and they cannot impose their own fines on guests. The new rules received
00:39quick backlash, and a petition urging the company to reverse the restriction has reached over 20,000
00:45signatures. Some hosts are threatening to leave the platform, remove kitchen access, or raise prices.
00:51The change comes as Airbnb reports strong business growth, with second quarter revenue up 17% to
00:573.6 billion dollars, and the company now counts more than 5 million hosts and 2.5 billion guest
01:04arrivals all time.
