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Thousands of people living in Australia missed being counted in the census. One regional Australian town says its effective population is closer to double the official figures. The government is aiming to reach so-called 'ghost workers' who do essential work but go uncounted out of fear and uncertainty.

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00:02Robin Vale is home to nearly 4,000 people, according to the 2021 census.
00:08But locals in the northwest Victorian town know it's more than double that.
00:13Many of us, if not everyone, believe that we have much more population than that number.
00:21A study by the local council used fuel and water usage and pharmacy prescriptions
00:26to estimate a more accurate count.
00:29It showed the population varied between, I think it was 7,900 and 9,600.
00:34Agriculture is the lifeblood of the community,
00:37but its seasonal transient workforce says uncertainty, fear and language barriers
00:43stop them from filling out the census.
00:46How do we make them feel safe around sharing those information?
00:51The census, held every five years, will take place this August
00:54and Robin Vale is desperate to see the town's population captured correctly.
00:59If you're basing all of your service assumptions on a smaller population than what's actually there,
01:04then you're not getting enough resources to provide those services.
01:08Ghost communities like Robin Vale are on the radar of the Australian Bureau of Statistics.
01:13When it comes to those seasonal population fluxes, we haven't yet found a data source that's accurate and reliable and
01:22repeatable
01:23and something that we could use.
01:25The ABS hopes to build on its work from the 2021 census, where it employed community leaders like Takini Tavui
01:33in South Australia.
01:34Organising community gatherings, he read out census questions page by page as it's only offered in English.
01:42And so we'll have five interpreters standing there and I will first, okay, this is the first question
01:46and each of them will interpret into their own language.
01:49It's a daunting task knowing that one night in August could change the fortune of a town.
01:55We want to see that they are acknowledged for the hard work they have contributed to these communities.
02:03And leave a lasting legacy for generations to come.
02:06But...
02:07Right?
02:07You
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