- 7 hours ago
Customer Wars S08E14
Category
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TVTranscript
00:10I don't take for women I don't I don't let women do what they want to do and say what
00:15they want to say around me
00:16Since this bitch this listen listen tell my sister what you said get the I'm our car bitch
00:37Stop stop stop there's an alligator underneath that car right there as long as it stays under the car you
00:44can throw around the bag
00:46I'm gonna do it officer
00:55Customer complaints are at an all-time high
00:59Putting workers on the defensive
01:04With labor shortages supply chain woes and a 40% rise in violent retail crime
01:12It's an all-out battle
01:14At the checkout
01:18The customer is always right
01:21It's just plain wrong
01:29For food delivery drivers
01:32It's not always smooth sailing when it comes to getting an order safely to their customers door
01:41They could have faulty packing materials
01:43A congested route
02:00They can accidentally step into ankle deep freshly poured cement on their way to someone's home
02:08Be careful
02:12You want some new socks or something
02:14Then there are those situations that are not only unpredictable but also
02:21Potentially deadly
02:22Who is this?
02:24Do you know this?
02:27In Florida
02:56I'm sorry I'm just celebrating
02:57I'm from New York and I've never seen
02:59What you don't want to see
03:01In the driveway of the home to which she's supposed to deliver the pizza
03:06Maybe go around the back
03:08I'm a little scared
03:10Well as long as it stays under the car you can go around the back
03:14What do you want to do to your office?
03:17What are you doing?
03:19I mean I'll
03:23That's this one here
03:24Yes
03:25After taking a moment to consider the woman's request
03:29The officer agrees to make the delivery
03:32But once he reaches the rear door of the home there's an issue
03:37Stop!
03:38Stop!
03:40Stop!
03:41Stop!
03:42Stop!
03:43Stop!
03:44Stop!
03:44Stop!
03:44Go get the house!
03:45Look down
03:47Look down right there
03:48Ma'am get back over there there's an alligator right under your car
03:52Oh my god!
03:53The customer is in front of the home right by the alligator
03:58Go in the house
04:00Hey ma'am get in the house
04:04Where's my pizza?
04:05I'll take it to the back door
04:07Holy
04:10Oh big old alligator in my head
04:12Today please
04:15About a minute later
04:19Here's your pizza
04:23Okay
04:24Well okay
04:24I'll take it to the
04:25Yeah how much was it three?
04:26I have no idea
04:27I'm not the pizza man
04:29Oh well you're a policeman
04:30Yes I'm a policeman
04:32Not a pizza man
04:33You got it?
04:34Now when was the alligator there?
04:36It just got there
04:37Oh I'd like to take a picture of it
04:39Well and I wouldn't take it from where you were
04:43With the pizza safely delivered
04:44And nobody turned into alligator lunch
04:47The police officer heads back to the street
04:52Thank you so much officer I appreciate it
04:54You're welcome
04:55The driver heads off with the payment
04:59And quite a story
05:03And a trapper from the Florida Fish and Wildlife Conservation Commission
05:07eventually arrives to remove the gator
05:10Which is no easy task
05:20So the next time you order food for delivery
05:23You might want to be extra nice to whoever hands it off
05:28Because you never know what they went through or wrist
05:31To get it to you in a timely manner
05:34Stop stop stop there's an alligator underneath that car right there
05:43At pro sporting events customers shell out big money for the ultimate fan experience
05:49According to one online analysis
05:52Average ticket prices range from about 80 bucks for baseball to 300 for an NFL showdown
06:00And while one might think that spending that much would encourage these fans to pay close attention to the game
06:05they're attending
06:08Some allow their emotions to steal the show
06:13At a professional football game in california
06:28According to news reports two women rooting for opposing teams are trash-talking each other
06:33Sit down
06:35Sit down
06:36Sit down
06:38It's unknown how the dispute started
06:41But the woman in black and her boyfriend appear greatly outnumbered by the home team fans sitting in their section
06:48But that isn't stopping them from getting into it
06:53After the woman in blue pushes the woman in black
07:02The boyfriend pours his beer on the other woman
07:12Setting off a response from several other home team fans
07:16One of whom appears to be holding a small child
07:22Oh
07:25Sit down
07:27Yeah
07:28Sit down bro
07:30And all of them dangerously close to the edge of the balcony
07:34Sit down bro
07:35Take the baby out of there man
07:37What are you doing?
07:39Let me just scare the baby
07:42Are you
07:43Oh yeah
07:45The altercation finally appears to simmer down, but only for a moment.
07:55The tangled melee appears to have no end in sight until finally security arrives and intervenes.
08:07Despite being bloodied, the woman in black continues to exchange words with the other woman.
08:21As the game goes on, security escorts the bloody blonde out to the concourse.
08:33And then, in a video posted online, the woman says she was removed from the stadium along with her boyfriend.
08:41According to news reports, stadium security also removes two of the male home team fans involved in the melee.
08:51But police are not called in to respond to the incident.
08:56So remember, when rooting for your home team, you may find yourself facing those with different opinions.
09:06But it's best to leave the combat
09:25According to one report, the water adventure tourism market is estimated to be worth roughly $216 billion.
09:34And while activities on a river or at sea offer travelers and locals an opportunity for a little adventure,
09:42some customers don't always get the kind of adventure they were hoping for.
09:51Whether because of an unforeseen obstacle.
09:54Speed boats just crashed freaking loads of trees.
09:58A not necessarily seaworthy vessel.
10:06Or, unideal weather conditions.
10:10Near San Andres Island, Colombia.
10:13Two tourists parasail over the ocean as people on the boat that's towing them watch from below.
10:19And despite some high winds, it appears to be a very smooth ride.
10:24Until something goes very, very wrong.
10:35The line attaching the parasailers to the boat snaps.
10:44Sending them down into the water.
10:49Where the sail, still caught up in the high winds, continues to drag them through the surf.
10:55The boat they were attached to.
10:57As well as another nearby vessel.
11:01Rush to the pair's aid.
11:04But the high winds are pulling the parachute towards shore.
11:10Making reaching them in time.
11:12Impossible.
11:22The parachute collides with a building on land.
11:26Launching the pair up and onto the shore.
11:31Media sources differ on the extent of the tourists' injuries.
11:35Some report serious injuries.
11:38While others report that they were taken to the hospital for minor injuries and released the same day.
11:44Local authorities state the incident was probably caused by strong winds due to adverse weather conditions.
11:51It is unknown whether the company has made any public comments regarding the incident.
11:56But here's hoping that if there is a next time for this duo.
12:01It will be much smoother sailing.
12:03From liftoff.
12:05To landing.
12:16Most rideshare services provide drivers with guidelines to follow.
12:20So that each experience is safe, respectful and positive for customers and employees.
12:26And while there are some situations where perhaps both parties bear some responsibility for a mishap.
12:36Like this one where the driver stops short but the passenger doesn't appear to be wearing a seat belt.
12:44There are certain instances where there are no excuses for an unfortunate experience.
12:50I can tell your energy you need to be protected from yourself because you want to be free and loose
12:56like a wild woman like most women nowadays.
12:59In Michigan.
13:01A male driver is subjecting his female passenger to a barrage of sexist remarks.
13:06After she apparently told him she was divorced and single by choice.
13:10You want a weak man with money.
13:12There's plenty of weak men with money out here.
13:17And that ain't definitely what you're getting with me.
13:20I don't take for women.
13:22I don't let women do what they want to do and say what they want to say around me.
13:26That's an unruly woman.
13:29It's a woman that's out of control and don't know her place.
13:33My baby mama's like that.
13:34I don't even like her.
13:36I love her but I definitely don't like her.
13:38The passenger appears to remain quiet throughout.
13:41She wasn't raised with a father.
13:42She don't know.
13:44She doesn't know how to behave herself because she wasn't raised under the rules of a man.
13:49She was raised by a single mother.
13:50But she's been listening closely.
13:52I was raised with a father.
13:55It don't matter bitch.
13:56It don't matter bitch.
13:57It don't matter bitch.
13:59Feeling unsafe, the customer has placed a call to her sister for help.
14:12I'm sorry.
14:14I'm sorry.
14:15I'm sorry.
14:15I'm sorry.
14:15I'm sorry.
14:15I'm sorry.
14:15I'm sorry.
14:15I'm sorry.
14:16I'm sorry.
14:17I'm sorry.
14:18I'm sorry.
14:19I'm sorry.
14:19I'm sorry.
14:19I'm sorry.
14:21I'm sorry.
14:21I'm sorry.
14:25I'm sorry.
14:26out of my car according to the woman's social media posts she does leave the vehicle
14:41and reports the driver to the ride share company she claims her account was blocked because the
14:46driver had reported her first and while they removed the block she says the company has not
14:52issued a public statement that's a unruly woman uh it's a woman that's out of control and don't know
14:59her place but regardless of any final outcome no passenger should ever have to endure this kind
15:07of treatment from a driver entrusted with their safety this driver listen listen tell my sister
15:14what you said get the out of my car
15:23in the past few years airlines have invested heavily in premium and first-class cabins
15:29with reclining seats gourmet meals and luxury amenities to pamper the high paying customers
15:36just being given an amenities bag
15:44and while in theory flight attendants are trained to simultaneously make first-class
15:49passengers feel valued i've never been happier for a 30-minute delay than i am right now
15:56while making sure those in economy don't feel undervalued
16:06there are times when that careful balance slips
16:11as a passenger in the economy section of a flight from florida learned
16:15i asked the flight attendant very nicely if i could have an eye mask she had just given one to
16:20somebody in first class she said sorry this is only for first class i totally understood i said i get
16:25it well if you have any extras in 10 minutes or 30 minutes i'm in row 10c i'd love to
16:30have one i
16:31couldn't fall asleep all night i would go to my seat in economy and 10 minutes later a lady from
16:37first
16:38class who overheard me she takes out her eye mask from first class and she says here you can have
16:43mine
16:44i was so heart warmed the passenger a co-founder of a text-to-speech company inspired by his blindness
16:51in one eye is touched by this simple act of kindness unfortunately it leads to an unexpected
16:58interaction with a flight attendant sir i need to take that mask please um sorry you didn't buy a seat
17:07so you can't use the products well i think it's a little ridiculous but now i don't have 143 of
17:15a mask to give everybody else in the airplane a mask that's not bad well i didn't get one if
17:20they can't
17:20have one you didn't give me a master no i didn't you refused you did your job you did your
17:25job but you
17:26got it from the customer sitting i thought you you gave the customer sitting there not for you
17:32for him to use keep them from bringing all the blankets and all the food back here to their friends
17:41they can't do that either he's repeating another flight attendant steps in
17:52offering a subtle warning
17:56would they be able to take the eye mask with him off the plane the gentleman up there he still
17:59has
17:59yes absolutely he so he owns that eye mask now right he could walk with it off the plane he
18:05owns it but
18:06he has not it's his property but he doesn't but he still can bring it back and give it to
18:11a customer
18:11back here if if i got off the plane with him and he took his eye mask off the plane
18:15he could then give
18:16it but that did not happen you are you are stealing his property no i'm not you want to search
18:21my
18:21belongings to find an eye mask you've had it on i simply saw it then you took it off and
18:26i sent a
18:26customer's agent back here when the passengers attempt at logic does not prevail a supervisor joins the
18:32conversation policy don't bring things from here that's what we're trying to say before it spirals
18:39further the customer makes one last attempt at reason i'm sorry i'm just overacting because i think
18:46it's not fair um but it's not there are 140 people back there that can't help but it's a losing
18:51battle
18:51the entire crew supported her decision the supervisor supported her decision they called security and i had
18:57to give back the mask or i would have been kicked off so far the clip is racked up close
19:02to
19:02two million views with most of the comments expressing outrage at the airline staff's actions
19:09sir i need to take that mask please you didn't buy a seat said you can't use the
19:15the airline later issued a statement offering an apology along with a promise to revisit the policy
19:22to make it clearer for both customers and crew and as a gesture of goodwill the passenger was offered
19:29a return trip in first class hopefully it will come with an amenity kit that he can use as he
19:35pleases
19:36so he owns that i'm happy now right he can walk with it off the plane but he still can
19:40bring it back
19:41here to a customer back here
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