- 15 hours ago
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00:26You
00:32I'm sorry, the company refused
00:36But I did everything that you asked me, ma'am
00:39I even took hygiene
00:41I got praised by the instructor
00:42Did you tell them?
00:44Yes, but your profile's the problem
00:47So what do I have left?
00:49Is there anyone you know that could help you out?
00:51I mean with a restaurant job, a car shop
00:53No, you told me to cut ties with my past
00:54So I did
01:00Well, Ms. Sharkey, as things are now, nothing will change
01:03Your application for conditional release doesn't stand
01:06We'll have to postpone the hearing
01:07No, no
01:09No, you can't do that to me
01:10No way, I've been waiting for 18 months
01:13I can't be spending another birthday in here
01:15I'm going to kill myself
01:17No threats, please
01:20I'll remind you, you're here for attempted murder
01:22It scares the employers
01:33Well, we have one option left
01:36But I don't like sending people there
01:38Because it rarely leads to employment and we waste time
01:43It's a re-entry program, but their criteria are very strict
01:47Zero mistake policy
01:49You'll work during the day and come back here every night
01:59I'm warning you, Ms. Sharkey
02:00This is your last chance and I'm not sure you're a good fit
02:03Of course I'm a good fit
02:04Please call them, go ahead
02:06Just let me out
02:14Remember, you're not discharged
02:16The curfew is at 8pm, not 8.02
02:19If you go outside the authorized perimeter
02:21You'll be charged for attempting to escape
02:23Once your trial is approved
02:24You must bring back this document signed by your employer
02:32For more information and research
02:36Maybe you're a good fit
02:41Still off of you
02:42Just want to accept
02:42Without saying
02:42You makeim
02:42What do you know
02:42We're going to be talking
02:42You could do
02:43To be honest
03:14Yeah!
03:25Hey, check the glove box
03:30What's this for me?
03:36You know what I'll do their stupid job and when we have the cash
03:40We'll buy our food truck and we're out. Just you and me from scratch, baby
03:47We just need to get there so speed up because they're gonna stall the car. Oh, so you got your
03:51license back. You're so full of it
03:54Stop it. I'm gonna cross the bar. Hey
03:57Stop we're gonna have an accident
04:09I'm so small cause you know I hustle hard. You can try to get ya, but you're not getting far
04:31What the heck what does he want good morning, man, hello
04:39See you tonight. Yeah, welcome to the Citadel
04:57Hi, hello, can I help you? Yeah, my name is Adele Sharkey. I'm starting today the staff entrance is over
05:02there
05:03But hurry up. You're late. You'll have to go around
05:28I don't have one
05:28Hello morning
05:29Adel Sharkey, I'm here to meet with esther de la vee
05:32ID driver's license. I don't have one
05:37Just this
05:42New girl with no ID request for instructions
05:44Okay, I'll pass it on
06:07Next time please tell them where my office is. All right. That will save me 10 minutes. Sorry, ma'am
06:11Come with me
06:26Thank you
06:26Thank you for this opportunity
06:27Thank you for this opportunity
06:29You won't regret it, ma'am. I promise you
06:39Excuse me
06:41Excuse me
06:41Excuse me
06:44Excuse me
07:01Are you still taking your medication?
07:02Are you still taking your medication?
07:03One glass less your plea and I'm up to 110
07:06Listen to me. Next time you'll collapse in front of everyone
07:10Would you like to lie down?
07:31Would you like to lie down?
07:38I know that no one beats the Ritz
07:40That's what you think
07:44You're assigned to the luggage room
07:47That means you'll be carrying luggage
07:49Okay
07:50Okay
07:53Would that fit?
07:54For the shoes we don't have our size
07:56It's all right, we'll try
08:04Here
08:10They're good
08:13For grooming
08:14Makeup is mandatory
08:16Hair always clean tied back
08:17The hair time must match your hair
08:19All right? All right
08:22So I don't want to see your tattoos
08:24Your hands always manicured
08:26And no jewelry
08:33As a rule, no one should want to look at you
08:36And you don't look at anyone
08:38No interaction with customers
08:40They shouldn't even know you exist
08:41You have the tickets?
08:43He is already here
08:44Okay
08:47Mr. Herbert
08:48Good morning
08:49Here are your tickets
08:50For Don Giovanni
08:51Your costume was sent up to your room
08:53And I called Sandaran for you
08:55I reserved a table for six
08:56Great
08:57You'll be comfortable
08:59Yes, thank you
09:00Can you go up to room 204 now, Marina?
09:02Thank you
09:02Yes
09:02Off you go
09:08You don't make any decisions
09:10You don't answer any questions
09:11And if someone talks to you
09:13You just pass on the information
09:14I don't exist
09:15I got it
09:15I won't tolerate any personal initiative
09:18I won't tolerate any personal initiative
09:19You got it?
09:21Mrs. Yona
09:25Oh, did you get something new?
09:28Hello, sir
09:29Hello, sir
09:29Okay, let's check in
09:33Are you the new baggage handler?
09:39The trunk
09:40Right
09:47Keep the small decks to last, okay?
09:51Okay
09:51Okay
09:52We'll get the trolley
09:54Come on, hurry up
09:56Oh, I have to leave you
09:58Hey
10:01Thank you
10:04Don't you over touch that again
10:06Take this
10:10It's in front
10:11Yes, nowhere, sir
10:12Alright
10:13Perfect, sir, thank you very much
10:14Thank you
10:27What's your name?
10:29Am I allowed to have one?
10:32Adele
10:33And yours?
10:34Michelle
10:37I'm your king
10:38He's going in
10:38I'm going in
10:39You just get him forward
10:40Everywhere
10:54I didn't
10:55Adil
10:57Come on, hurry up
10:59Whoa
11:00Whoa
11:10The customer in 407 is downstairs.
11:13Come on, girls. Almost done.
11:14They're coming.
11:17No, no. Please go there. There.
11:20Quick.
11:20Hey, can you hear me?
11:21Yes.
11:22Okay, where are they now? Still at the desk?
11:24Yes, they're coming up.
11:25Okay.
11:28Adele, come on. Let's go.
11:33Quick.
11:44Didn't they brief you?
11:46We avoid running into customers when it's not necessary.
11:49Oh, sure. Like the cops.
11:51What did you do before?
11:53I studied tourism in these.
11:55We need help with the luggage for 508.
11:57Are you up for it?
12:12Are you serious?
12:13Are you serious?
12:14Are you serious?
12:15And now you don't know where...
12:17Is she up there?
12:35Are you serious?
12:40Are you serious?
13:01Excuse me.
13:01The luggage removed.
13:02I'd wait.
13:03It's been five minutes now.
13:05Is it there?
13:06The driver's waiting outside.
13:08I'm sorry.
13:10I'm sorry.
13:23I'm sorry.
13:30Hello, where's the luggage?
13:32In the back seat.
13:51Honey Bee's reception was a disaster.
13:53And her floor number was leaked.
13:56A few fans got upstairs.
13:59Her entourage is furious and threatening to leave.
14:02Steve doubled the security.
14:04But apparently they're already considering other establishments.
14:12Twelve minutes, are you serious?
14:14I'm losing so much money with your bullshit.
14:18Service.
14:23Good morning.
14:24Yeah, I love it.
14:25Pow, pow.
14:26Here.
14:27We weren't expecting you anymore.
14:29That's crumpled.
14:31I see you're a champ.
14:32I sincerely apologize.
14:34Too late.
14:34Get lost.
14:39I'm sorry.
14:40I mean, I truly apologize.
14:42You're an angel for not punching him in the face.
14:45That was nothing.
14:46312.
14:47Two cases downstairs.
14:48I'm coming.
14:49Let's go.
14:51I tell you this every day.
14:52Our job is not to respond to the customer's wishes.
14:55It's to anticipate them.
14:57Right?
14:57Otherwise, we're not a palace.
15:02In December, in New York, Honey Bee left the Carlisle for the Mondrian.
15:07After that, who stayed at the Mondrian?
15:10Jay-Z.
15:12Travis Scott.
15:14Rihanna even chose it for her baby shower.
15:17And now nobody stays at the Carlisle.
15:20So, you gotta find a way to fix the issue.
15:24We'll pamper her so badly, her team will swiftly forget the incident.
15:28So, what do we do?
15:30Uh, things we've already done.
15:32We put bottles of Kona Nagari at room temperature.
15:34We removed the furniture and covered the glass roof, like she requested last time, to block out the daylight.
15:39We could offer her to stay for free?
15:44Let's see.
15:47Honey Bee.
15:53Here we go.
15:54That's interesting.
15:57The tattoo on her thigh is the cover of her first album.
16:01I imagine you noticed.
16:03Yes, she probably likes snakes.
16:05Oh.
16:06Here, she said in an interview that the boa was her spirit animal.
16:10There's a note right here.
16:12Your intern wrote that, not you.
16:15Well, congrats.
16:16That's your job now.
16:19Get lost, go.
16:27Okay, how long to get a snake?
16:29No, this is madness.
16:31We will not be able to get an official permit for a snake in less than 24 hours, okay?
16:34Impossible.
16:35And if the employees find out that we gotta...
16:36Why are you all talking about problems?
16:37We're looking for a solution.
16:40Honey, whatever.
16:42Won't leave the Citadel.
16:44She's staying with us.
16:46Find her a boa, period.
16:48Let's go.
17:07I got, like, the 20 photos you sent me last night.
17:10Hey, everything okay?
17:12Fine.
17:13I'm waiting for a package for 103.
17:15You want one?
17:19Relax, I'm not Esther.
17:20I won't fire you for taking a break.
17:36What's up?
17:37You good?
17:37Yeah.
17:38Hi.
17:38Yuck.
17:39Yeah?
17:39You got my message about the oysters for 242?
17:42What, for that old bag?
17:43Oh, so you don't want to make money?
17:44Girl, you lost it or what?
17:45I wouldn't touch her for a million.
17:47Got a parcel for 103.
17:48103, that's for me.
17:49Three?
17:50Yep.
17:50Grab it.
17:51All right.
17:55Ladies?
17:57Things heated up with 508.
17:59The client called the desk.
18:00He was furious.
18:00Is it serious?
18:02Huh?
18:03Was Esther there?
18:04She's the one who has to approve my trial, period.
18:07Not sure.
18:09The manager is the only one who believes graduates from Fleury and Lausanne can learn from each other.
18:34Michelle?
18:36Michelle?
18:37Michelle, are you there?
18:44Service.
19:01She's the only one who believes in her.
19:06Service.
19:07Do I have a package for you?
19:32Surface, sorry.
19:33Who are you?
19:33Surface. Excuse me, sir.
19:36Where is it?
19:39There was a watch here.
19:40I don't know, I just...
19:41A Rolex.
19:42Where is it?
19:43Sir, I just put the bag over there, that's all.
19:45Are you fucking with me?
19:46No.
19:47Yes.
19:48I didn't see anything there.
19:49Empty your pockets. Where is it?
19:53Let's see.
19:54I didn't take anything, sir.
20:02Security, we've got a problem in 103.
20:05Come on, don't make me search your underwear.
20:20I told you I didn't take anything.
20:41Sir, when I arrived there was nothing on the desk. I didn't take anything.
20:45I don't think you understand what my job is here.
20:47No, I don't get it. I didn't steal anything but the guy attacked me.
20:50Wait, do you think anyone cares if you stole for real?
20:54Do you know how much an unhappy client pays for his room?
20:58So it's simple, when he says something, it's the truth.
21:02You're just a convict who broke into his room, you understand?
21:05When you open your mouth, no one gives a shit.
21:08You searched the escort who was there?
21:09There was no escort.
21:10There were only guests.
21:11This is a palace.
21:12A place where very rich people need people like you to get what they want.
21:20So am I fired?
21:21Boss, you need to check this out.
21:26I'll write my report.
21:28I've notified Esther.
21:31You'll meet with her tomorrow.
21:35We'll see what she decides, okay?
21:37As far as I'm concerned.
21:40Don't touch anything.
21:41Don't go near any clients.
21:42Is that clear?
21:47Here, look over there.
21:49Wait, I'll zoom in.
21:56Right there.
22:04I'll give them back.
22:06So what happened?
22:10No way.
22:11Why are you moving?
22:15I'm so happy.
22:16I'm so happy.
22:17I'm so happy.
22:18Yeah, whatever.
22:19I'm so happy.
22:32Did I scare you?
22:37It's your first day, right?
22:42Yep, I was as lost as you were at first.
22:48I bet they bombarded you with a million rules.
22:59I'll let you in on a secret.
23:03The only rule that matters here is that there are no rules.
23:07If the client is satisfied, you're protected.
23:10Okay?
23:17I'm Adele.
23:18I know.
23:19Adele Sharkey.
23:21And I'm Edward.
23:22Edward.
23:30Come on.
23:31Don't worry.
23:31It'll be fine.
23:33Just be up to the task.
23:39Bye.
24:19Come on.
24:20Come on.
24:21Stop.
24:22Come on.
24:22Move.
24:22It's my turn.
24:23What?
24:24What is it?
24:24Fuck you.
24:25Come on.
24:26You're...
24:27When I say stop, you give me a bold tag.
24:30What's your deal, huh?
24:44Good morning, ma'am.
24:46Yes, of course.
24:46When would you like to come?
24:59Jerome.
25:00Huh?
25:06Hello, Jean.
25:08Hello, sir.
25:09Sorry about yesterday.
25:11So dumb.
25:13Forgot to check my safe.
25:15You didn't go too rough on your play.
25:17Hope not.
25:19They would have cut off her hand at Bongi's ledger.
25:20Trust me.
25:21Just in case.
25:22And at the Holiday Inn in Sarajevo.
25:24She wouldn't even be here to read us the time.
25:26That's for sure.
25:28Mmm.
25:29Give us two glasses, Jean, please.
25:31Right away.
25:32Well, I'm just glad, Jerome, that you enjoyed the company.
25:35Mmm.
25:36Yeah.
25:36All right.
25:37Thank you for that.
25:39That's good.
25:42What are you doing?
25:45It's our new wine a la carte, sir.
25:48Morignon Rosé.
25:49Are you serious?
25:51Cristal, 2000.
25:53Yes, sir.
25:56When will you be back?
25:59Next week.
26:22Tell me, you think this is Nikki Beech's central pay?
26:25What's this Monignon Rosé?
26:27These were orders from management.
26:29Management is in prison.
26:30front of you answer me now who approved this you're in charge of the purchase
26:35orders yes but it's because I got an email
26:45you wanted to see me Esther it's not my fault I swear it's a misunderstanding
26:50first I wanted to apologize but you have to believe me it wasn't me Esther no
26:57I'm so sorry really but I didn't do anything
27:08doesn't matter anymore
27:11so let's stop calling the pet shops okay I want to hear solutions we've already wasted a day
27:16because I promised honeybee a surprise we have no choice my vet contact is calling me back this
27:21afternoon all right and you guys I can check out the zoos circuses okay sounds good the Belgian
27:27client from last month he said he brings animals from Africa on request let's coordinate that with
27:31an arrival at Le Bourget yeah of course do you have trouble understanding before 6 p.m. we have to
27:38find
27:38it in Paris right now so bring me back a snake that looks like a boa you can paint it
27:43red I don't give
27:43a shit whatever just sort it out it's more like a greener brown with the stripes thank you Marina thanks
27:57hey wait please what um if we bring Esther a boa we won the jackpot yeah that's the idea okay
28:05I got a plan but I may need to borrow your scooter because I can't walk there wait you don't
28:10get it
28:10you can't go run errands you don't get it I have no choice Esther's gonna fire me so can you
28:14help me
28:14out I mean I'll cover for you I'll keep the tips yeah that's fine okay let's go now
28:38tell me that honeybee is still staying with us well judging by the smell of the weed on the fifth
28:44floor she hasn't moved perfect
28:50one of our departments received emails signed by management that didn't go through me
28:55a very expensive order has been approved check where it came from probably the owners I'll ask
29:00them all but I doubt it check on your end and call my direct line let's be discreet I've got
29:05some
29:06sensitive information too hmm we know who swiped the badge and let in uh whatever bees fans someone
29:13from the house oh you don't need me to fire him I think you'd rather do this one yourself
29:42who's place is this
29:47Adele you know these people are where are you taking me yeah but they can't know I'm out
29:51what did you say okay stay here keep watch what are you talking about what's the shitty
29:58stay here watch yo
30:07okay stop that crap let's get out of here please I'm not leaving with nothing no way
30:10are you fucking kidding me
30:16oh what the fuck seriously
30:25oh what the fuck seriously
30:35oh
30:36oh
30:36oh
30:36oh
30:36oh
30:36oh
30:58oh
30:58oh
30:59oh
30:59oh
30:59oh
30:59she's
31:12oh
31:13Adele. Son of a bitch. Hey, Adele, there's an eye.
31:18Okay, whatever. Fuck you.
31:35Okay.
31:38Oh, fuck.
31:50Oh, fuck.
31:53Oh, fuck.
31:57Stop.
32:13Relax.
32:15Okay.
32:18Alright.
32:31Hey, come back!
32:33Come back!
32:35Stop!
32:36Get down!
32:38Get down, you fucking...
32:58What is going on?
32:59If you need more money, just ask me.
33:01Okay? Instead of getting us in trouble.
33:03I don't know what you mean.
33:05Everything I earn, I work for.
33:06Aha. Stop your bullshit.
33:08We see you on the videos.
33:09If you want me to leave, Eddie, just tell me.
33:12I'll pack my bags.
33:13Oh, yeah?
33:14Where would you go?
33:15I told you, stop calling me Eddie.
33:18Okay?
33:19Alright, Mr. Colson.
33:26The pastor screams out to the crowd.
33:31There's evil that must be put down.
33:35And it touches the sun before.
33:39He eats his master's voice.
33:43His life is calm.
33:47Hey! Hey!
33:48Sweet soldier boy, the speaker's bleeding.
33:56He hears his master's voice.
34:01Do you hear your master's voice?
34:05Who?
34:06Oh!
34:06Stay calling...
34:09Run the way...
34:15Siren's called...
34:19Oh, my God.
35:01I know. I just have a little emergency to take care of, but I'm super close. I'm on my way.
35:05I'm coming.
35:07Yes, I know. Sorry. Sorry one second. Don't shout at me. I'm nearby. I'm on my way. Okay.
35:16Hello. Excuse me. Hello, ma'am. Have you seen Adele Sharky? Adele Sharky? Yeah, I was supposed to meet her
35:22here to pick her up to bring her back at eight.
35:24No, it doesn't ring a bell. I'm afraid I can't help. Okay. That's fine. Thanks. Can you move your car,
35:28please?
35:29Yeah, coming. Sorry, I'm leaving. We're sorry. Give us two minutes. Sorry, I needed two seconds to sort something out.
35:34Okay, yes, almost. Do you have a license? Yes, I have a license.
35:44Okay, I spoke to them. There's nothing more I can do for you.
35:48Who did you speak to on the phone? You spoke to my boss, the concierge service. Who was it?
35:52The Citadel was very clear. For the concierge service, it's a personal initiative. They decline all responsibility.
35:57No, impossible. I need to call. Please just let me talk to them myself and you'll see.
36:01You haven't been officially released yet, so technically you're in violation of your date parole.
36:05And you've fled the scene. This is serious.
36:11We'll have to call the prison. They'll come get you.
36:13So, are we sure the champagne came from Mark Peppo?
36:16We are. He even asked to be involved in his wedding security.
36:20He's demanding access to all clients' files, including the most confidential ones.
36:26Okay. Yeah, I see.
36:28A tech asshole who made his fortune in stats and thinks he has carte blanche.
36:31And now he thinks he's a champagne salesman.
36:37Is there anyone you can call?
36:42Your family, your lawyer, anyone?
36:45Anyone?
36:55Yeah, there is someone I can call.
37:07Go on.
37:13Come on, pick up, please. Now's the time to answer.
37:16Answer.
37:22Are you sure you want to send everything back?
37:24Well, Mark Peppo is about to marry into the owner's family.
37:27If we let him buy our champagne, we're in trouble.
37:30On top of it, it's expensive crap.
37:32This is our job.
37:34And he has no authority to force us.
37:36We didn't become the best hotel in Paris to get screwed over by a fucking American.
37:40You're right.
37:41Stay vigilant.
37:42Look into this guy.
37:44Please, give me the phone back, miss.
37:50Excuse me.
38:07Hello?
38:09This is Adele Shirky from the program?
38:12Yes.
38:13Edward, sorry to call you about this, but today I went for an errand for Esther's mission.
38:18I didn't deliver the parcel that's in the trash can in front of the Citadel.
38:29Oh.
38:40Come on, let's go.
38:41Hey, what about me?
38:42I don't get it.
38:42No, not you.
38:43What do you mean?
38:43I was here before her.
38:47Oh.
38:48Come out now.
38:51All right.
39:18Don't worry.
39:19The hit-and-run charge has been dropped.
39:21They won't investigate.
39:22We called the prison about your delay.
39:25Someone here will take you back.
39:28Is saying thank you, Tabu, like sorry?
39:30No, thank you is fine.
39:32Well, thanks.
39:35Come.
39:43We had two young guys like you who got out of prison and disappeared.
39:48They left the Citadel one night and they vanished.
39:52Do you really think I did all this just to run away?
39:55I'm actually wondering what you expect from me.
39:57Because you already got what you wanted.
39:59You didn't have to let me out.
40:02I'm not expecting anything from you.
40:04You can go back to prison.
40:05I got plenty of girls like you.
40:07I don't need you.
40:11I don't need you.
40:42Hey, wait.
40:44If I hadn't found the snake, what would you have done?
40:47Whatever.
40:47Got her an ostrich.
40:49Or send her jet skiing on the Seine.
40:52We could have done it without your assistance, Adele.
40:55But it's better with the boa.
40:57Yeah.
40:58It's better with the boa.
41:02Do you know why this place is called the Citadel?
41:07Because it protects those who are loyal.
41:14Okay.
41:16You're not doing me a favor.
41:18Whatever you need, I'll do it.
41:23Welcome to the family.
41:26Yes, don't worry.
41:27We'll handle that.
41:28Gracias.
41:29Buenos noches.
41:34Could you sign this, Esther?
41:36I'll go, sir.
41:36All right.
41:43Quit the long face.
41:45Apparently, Honey Bee loved her little surprise, and her team has booked an entire floor for her next tour.
41:50A victory for your department.
41:53You're not giving me much choice.
41:55But note that I strongly disapprove.
41:57I don't think we should keep that girl.
41:58Actually, I want her to join the team and be trained not as a porter, but as a concierge.
42:04You're choosing to use this program as exploitation, putting her in danger.
42:09Spare me your morality.
42:10You're clueless about exploitation or survival.
42:13Oh, really?
42:15Last time's drama wasn't enough, right?
42:23So it's settled.
42:24We agree.
42:26Thank you, Esther.
42:35You got it.
42:37Here, give me your pen.
42:47Hello?
42:48Debra?
42:48Yes?
42:49Miss Sharkey says no need to wait for her.
42:52One of our chauffeurs will take her back.
42:54But are you aware of her situation?
42:56Yes, don't worry.
42:57She will be there this evening.
42:59We've sorted everything out with her accommodation.
43:01I won't keep you any longer.
43:03Have a good evening.
43:23Can I ask you one last thing?
43:26I'm listening.
43:31Sit there.
43:42What else is there to do?
43:50Oh, honey.
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