00:00Maybe you take advantage of them because there's a sense of urgency or, you know, you can give them a
00:05an unrealistic expectation as to what can be accomplished.
00:08And yet, you know, short term, you might be able to land the client or get the money.
00:12But long term, then it sets you up to bad reputation, bad experience and and isn't going to be rewarding
00:19or help out the client in the long term.
00:20Is that kind of a fair summary? Of course.
00:23Do you have four thousand unique numbers for us to call on a monthly basis on a five minute talk
00:27time so I can flip the list legally three times?
00:30Because if you only have five hundred numbers, even if I slow walk it, manual dial it, marinate it, due
00:36diligence it, it's not going to last a month.
00:39So am I going to have you for a year? And how am I going to keep this person busy?
00:43How am I going to not keep them from being frustrated, lowering the morale, ruining your expectations?
00:48And so you have to give us the ammunition and it's not expensive.
00:55I mean, there are suggestions, but there is a lead flow and there is coaching.
01:00There's quality assurance when we listen to your recordings to see what people's reactions are.
01:05Hopefully when we do a hotly transfer, set up an appointment, you're following through on it because if you're dropping
01:11the ball, we're all losing.
01:13And it's just maybe they're not used to it.
01:17It's like muscle memory or going back to the gym.
01:20You have the motivation, but you're, you know, it burns.
01:23It takes a lot to hundreds of calls on a daily basis on a predictive dialer month after month as
01:29well.
01:29And so you have to let them know of our resources and our capabilities.
01:36Are you capable of feeding the machine?
01:41Are you capable of growing?
01:43Don't throw it back on me.
01:45I mean, sometimes the list is so old.
01:48People have been dead for eight years.
01:50So when I call Billy back and go, yo, man, you told me this list is two weeks old.
01:54Mr. Jones has been dead for eight years and most of the numbers are disconnected.
01:58And so those are the sort of things that come out in the wash.
02:03But I tell you what, if people follow a certain procedure and they get good leads and they have nice
02:10email templates and voicemail templates, nice email addresses, do the proper phone calls.
02:18And so these are the sort of, I guess you almost have to debrief somebody because they're coming from either
02:30a bad environment, a bad supervisor, or someone just is a terrible boss with unrealistic expectations.
02:38And that's kind of where we have to begin with people, just to have that sort of transparency, just to
02:46make sure that I have enough to work for 160 hours in a month.
02:51No, I think that definitely is a lot of great piece of advice and a lot of good insight.
02:58So we could go on for a while and it would be a great conversation.
03:01And that's kind of where I would go on for a while and it would be a great conversation.
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