00:00When everybody fills out their resumes and their forms, they'll give me their job history
00:05and their qualifications, which is I'm punctual, I'm loyal, I'm dedicated.
00:13Could you give me three paragraphs, please, on a coming of age moment?
00:17What's a coming of age moment?
00:19So I have to explain it to them.
00:20Three paragraphs.
00:23So I get to see their spelling and grammar.
00:26But Miss Liz, I get to see the time they beat up a bully.
00:30Or save the kitten.
00:31Why do I do that?
00:33Rainy Wednesday.
00:34Because when I see Champ in the corner and I remind them when they beat the guy up and save the princess, I got it.
00:42And that's where you start giving the nicknames and that's when you start getting deep.
00:45Because they shared something with you and it's something that you have to respect.
00:48But I do get those sort of insights from people if they're willing to give it to me.
00:55And if they're willing to share something personal about without prying.
00:59I will use that, not to our advantage, but I will use that to decompress, reset, and hopefully move forward.
01:10I will use that to help you.
01:11I will use that to help you.
01:12I will use that to help you.
01:13I will use that to help you.
01:14I will use that to help you.
01:15I will use that to help you.
01:16I will use that to help you.
01:17I will use that to help you.
01:18I will use that to help you.
01:19I will use that to help you.
01:20I will use that to help you.
01:21I will use that to help you.
01:22I will use that to help you.
01:23I will use that to help you.
01:24I will use that to help you.
01:25I will use that to help you.
01:26I will use that to help you.
01:27I will use that to help you.
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