- 2 days ago
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00:00Bonjour!
00:02They've dreamed of leaving it all behind.
00:05Look at this view, Brett.
00:06I can't believe we're here.
00:08Yay!
00:09Stunning.
00:10Now the chance to make it real begins.
00:13Welcome to the first baby breakfast.
00:15We've got a guest arriving early.
00:17Lovely.
00:18Across three weeks, six couples will fight for the prize of a lifetime.
00:23Walking away with the keys to this extraordinary B&B in the heart of the French countryside.
00:32But only one couple will take them.
00:36Who wins this stunning prize lies in the hands of four expert judges from the world of hospitality.
00:44Evergena, who's inspected hundreds of hotels for the prestigious AA.
00:50The competition has been so tough this week.
00:53Nicola Cross.
00:55Oh!
00:56Snogging swans!
00:57Elite inspector for the exclusive B&B guide Sore Days.
01:02Slightly chaotic, as they say up north.
01:06And award-winning B&B owners Andrew John and Brennan Street.
01:10Nobody's perfect.
01:12Yeah.
01:13Well, nobody's perfect.
01:15Whoa!
01:18What's happening?
01:19Hurry up.
01:20Come on.
01:21Look at her.
01:22Stop asking me questions.
01:23I've buzzed it all up again.
01:24Well, you haven't buzzed anything.
01:25I'm flagging.
01:26Oh, God.
01:27Do they have a problem?
01:29I'm not sure if I'll tell this for them.
01:35Previously...
01:37This is our home, by the way.
01:39Wow.
01:40Three more couples...
01:42This is a bathroom, isn't it?
01:43...are battling for a B&B.
01:45Ooh.
01:46Rather long, dark hair.
01:47Bin's vital.
01:48Yeah.
01:49And these rookie hosts...
01:50Well, why did you let it down?
01:51Because it looked funny!
01:52I feel like Cinderella.
01:53...are definitely in it...
01:54Frenchy.
01:55Cheers.
01:56...to win it.
01:57Cheers.
01:58Yes!
01:59Come on!
02:00It's an early start on day two of the heat week.
02:15I woke up dreaming about croissant and...
02:20Oh, my God, we've got to get to the boulangerie.
02:23We've never thought about coming out here to retire, have we?
02:26There's always been...
02:27Can you imagine me saying, I'm retiring?
02:29I know, exactly.
02:30This has been a great opportunity, but we know that we have to work to come out here.
02:36Oh, I didn't get much sleep last night.
02:37No, I didn't either.
02:38I'm not nervous, just...
02:39I've got too much going through my head.
02:40This dream is really, really what we want, and, you know, we're in this to win this.
02:53We really, really want this opportunity to have the family life here that we've always wished for.
02:58What are you doing with me?
02:59Oh, no, that's for you to chop up.
03:00Oh, right.
03:01We will give this 100% of our effort.
03:02Yeah, this could be the biggest step for us realising our dream and finally living our dream, which will be just absolutely incredible.
03:21Ready to rock and roll?
03:31Yep.
03:32After checking in their guests yesterday, today is the host's first chance to impress with the second bee in B&B.
03:40Right.
03:41Plan of action.
03:42At Nicole and Brett's, Nicole has a clear vision of how she wants it to go.
03:47Do you want to do the fruit for me?
03:50I'm going to do the fruit and I'm going to cut the melon.
03:52I'll put the placemats out as well.
03:54Perfect.
03:55And then I'll get the, maybe the brioches all cut for the French toast.
04:00Changing tactics a bit today, I guess.
04:03We need to split ourselves into a bit better.
04:07Pink mats for the pink house.
04:10Very nice.
04:11Right, decisions, or shall we put...
04:14I think just put that maybe this end and then that over there.
04:18Yeah, we could do.
04:19Maybe just set it at the top of the table.
04:21For both of them, yeah.
04:22Yeah, maybe just here.
04:23Yeah, maybe just here.
04:24Yeah, that's okay, that's fine as well.
04:25Do you think?
04:26Yeah, let's go with that.
04:27Looks good.
04:28Nicole, you happy with that watermelon, isn't it?
04:33Less is more, Brett, so that's far too much.
04:38Thank you, Bonnie.
04:39You're only feeding three guests.
04:41And do them a bit thinner, maybe.
04:44Nicole and Brett are the only hosts to provide a menu for their guests with a selection of hot options.
04:50Flipper.
04:51Flipper.
04:52Flipper.
04:53Flipper.
04:54Let's quickly get the bray arches on.
05:01We've stuck to like a traditional continental breakfast that I think everyone enjoys.
05:07Got coffee on the pot.
05:13Paul's doing his special.
05:15Yeah, it's all calm.
05:18There's no chaos.
05:19So it should run smoothly, I think.
05:21This is why we were running around for the granola.
05:25Just everybody all right outside?
05:28Yeah.
05:29OK, let's get clear service.
05:31Breakfast are all out, buffet style.
05:36We went to the boulangerie, got all our pastries.
05:40So just do one final check together.
05:43Give me a second when Paul's ready.
05:47I'll go to the bakery.
05:48I'll get a selection of pastries.
05:51Yeah.
05:52Croissants, pain au chocolat.
05:54And bread.
05:55OK.
05:56Go, go, go, go.
05:57OK, bye.
05:58Right, see you later.
05:59See ya.
06:02There's just over an hour to go until breakfast is due to be served.
06:07I'm doing some, um, fruit, some cheese, some, um, it's a continental breakfast really.
06:17Um, I think there was avocado with a paycheck.
06:21So as soon as he gets it, then he can cook it.
06:24I'm trying to find a bakery that's open this morning.
06:28It's proving a little bit more difficult than, uh, than anticipated.
06:32The one we wanted to go to looks like they're on holiday for the week.
06:36Um, so we're trying to find another one now.
06:40I think he'll be a little bit stressed.
06:42Because he likes to, the guy's a planner.
06:45And he likes to be relaxed, ready.
06:48So for him, this will be throwing back his comfort zone.
06:57You're welcome.
06:58Sir.
06:59What's this one?
07:00The real food with black chocolate inside.
07:05Oh!
07:06I've got five?
07:08Five?
07:09Yeah.
07:10And good afternoon.
07:11Merci. Au revoir.
07:16Across the B&Bs, the first guests are getting ready.
07:21Wow. Look at that. It's a lovely morning.
07:25How was your sleep?
07:27It was nice. We're silent, peaceful, right?
07:31As well as guests, the hosts will need to impress the judges who were with them last night.
07:36But they won't just be watching breakfast, they'll be eating it and scrutinising every bite.
07:45I'm hoping that I'm going to see some things on the table this morning that excite me.
07:51Some local things, some hopefully home-prepared things.
07:57Is there any way in particular where it's maybe over there more?
08:02Breakfast is one of the key parts of a B&B stay.
08:04Here in France, I'd be very disappointed if I'm not served fresh pastries from the baker who made,
08:12because we're in the home of bakers. It would be a real shame if they didn't make the most of it.
08:19I genuinely feel that you eat with your eyes.
08:24And the better a breakfast looks, the more you're going to enjoy it.
08:30So these are ready for the pastries to be served in.
08:35I've got the yogurts in the fridge, the fruit in the fridge.
08:37Everything's ready to go.
08:39Just waiting.
08:43Oh, good morning, guys.
08:45Good morning.
08:46Good morning.
08:46You just go out and take a seat,
08:48and then I'll come out and take some drinks off you.
08:55The clock is ticking.
09:00Good, we're set.
09:01We're all on point, yeah.
09:03I mean, what's the worst that can happen?
09:06The stakes are high.
09:08Pressure's on, you know.
09:10Oh, of course, Steve is egg.
09:11I'm not giving the judge a burst egg.
09:14And the hosts need to deliver the best breakfast of their lives.
09:19So I'm hoping we can just get there and back in time.
09:23I bet he gets back here and no-one even wants pastries.
09:29Everyone's going to have pastries just because we've gone about 20 miles to get them,
09:34but never mind.
09:41For this week's hopeful B&B hosts,
09:52a battle is brewing over breakfast.
09:58Good morning.
09:59How are you?
10:00I'm very well.
10:01How are you doing?
10:01Yeah.
10:02First breakfast, how are you feeling about that?
10:04I mean, we think we've got everything,
10:05but, Nicola, you'll probably find the one thing that we missed.
10:09I've been looking out for it.
10:12Beady-eyed.
10:17Morning, Nicole.
10:18Good morning, Eva.
10:19Do you like any tea or coffee?
10:20Oh, I'd love a café au lait, if possible.
10:23OK.
10:24Yeah, thank you very much.
10:27What's the café au lait?
10:28Morning.
10:29But not all of the hosts are ready.
10:33Good morning.
10:34Hi.
10:35How are you?
10:35Oh, I've been better.
10:37Yeah.
10:37Really?
10:39Yep.
10:39Tell us.
10:41The bakeries in the area are all shut, apparently.
10:44Oh, OK.
10:45Logistics, logistics.
10:46And those aren't your fault.
10:48We know that.
10:50Well, we will let you crack on and just watch what's happening.
10:54Perfect.
10:54Thank you very much.
10:59Yesterday, Nicola thought Justin and Paul were on edge.
11:02OK, so you can take a seat anywhere you want, and then I can just take you through to where
11:11the breakfast is laid out for you to help yourself.
11:14So this morning, she wants to see improvement.
11:17So we've got different breads here, brie and camembert.
11:24Very nice.
11:24So if the hosts are relaxed, if they're not walking on eggshells, then the guests won't feel like
11:31they're walking on eggshells in someone else's home, and then that's like gold dust.
11:36Paul and Justin are opting for a self-service buffet, including fresh pastries.
11:41You enjoyed yourself last night?
11:45We did.
11:45Very much.
11:46Well, and Justin gave us a nice glass of bubbly, and we sat around to chat as well.
11:52Very nice.
11:53So, what do you think of your breakfast?
11:55So far, very nice.
11:57Good.
11:58You haven't had any panorama yet, though, have you?
11:59Not yet.
12:01And rumour has it there's something else to come.
12:03I was going to say, a surprise, yes.
12:05Indeed.
12:07Is it the best-looking one?
12:08Yeah.
12:08They all look good.
12:09It looks good.
12:11Guys, I hope you've got room for just a little something extra.
12:16Oh, wow.
12:17This is beautiful.
12:19Wow, wow.
12:20Look at that.
12:21So, Anne, in there is yoghurt, granola, strawberries, blackberries, and topped with pistachios.
12:28Lovely.
12:28A little drizzle of honey.
12:30Oh, wow.
12:32Actually, that is really nice, that top.
12:34I suppose when somebody says to you, surprise, you get all excited.
12:40I mean, it's lovely, but it's not a surprise.
12:46I thought perhaps pancakes or something, which you don't normally get.
12:49Yes, but that is a fairly, fairly standard.
12:53You wouldn't be surprised to get that on a breakfast table.
12:58Can I get anybody anything else?
12:59Any more juice or fruit or...?
13:01No, this is lovely.
13:03Very nice.
13:03Yeah, you're enjoying that one?
13:04Very much.
13:05Great.
13:05Nicola, anything?
13:07I'm absolutely fine.
13:11Breakfast was really good.
13:12I really noticed the minute I walked in that they were much, much more relaxed than yesterday.
13:17They seemed like different people, actually.
13:20They'd done an awful lot of prep beforehand, which was great.
13:23It means they didn't have to scrabble around at the last minute.
13:25Then the surprise, it was delicious, but if it had been left out with the other staff,
13:31people could have decided when they had their surprise granola.
13:34Yesterday, Joe and Guy's offerings impressed Andrew and Brennan.
13:45Successful, successful.
13:46Mission accomplished.
13:47Yeah.
13:50No French bread.
13:51Oh, no.
13:53Don't worry.
13:53I forgot the French bread.
13:57It's now all systems go to get ready for breakfast.
14:02They look amazing.
14:04So the plan for breakfast is continental breakfast, essentially.
14:08A bit of ham and cheese if the guests want it.
14:10And then I think the idea is we're going to do some avocado on sourdough bread with a poached egg on top.
14:17Guys, breakfast ready when you are?
14:20OK.
14:21Right.
14:21Two seconds, are we going to coffee home?
14:23Have a serve to everything I'm going to say.
14:25Sure.
14:28So tell us what you think about breakfast so far.
14:30Nice.
14:31There was a bit of a wait, but it's OK.
14:32Mm-hmm.
14:33They went for the freshest bread, so it took some more time, which is perfectly OK.
14:39Can I get the chef to start the avocado?
14:42Yes.
14:43Yes.
14:45Right, chef.
14:46I'm up.
14:47The egg test is the ultimate test of the perfect breakfast.
14:52It's only like the running yolk and the firm white.
14:56So let's see how the poached egg goes.
14:59Absolutely.
15:00I can't bear a poached egg that's overcooked.
15:03No pressure, no pressure, no pressure for Guy.
15:08But we are judging.
15:12Right, that one's a bit messy.
15:14So what we're doing is we're just cutting off the excess from around the sides because it
15:20looks better for the presentation.
15:23Can I take these ones?
15:25I can take all of them.
15:29And there we go.
15:33Ah, hey.
15:35This looks exciting.
15:37Why do you look scared?
15:40Should I test?
15:41No, I think you should.
15:42Yeah.
15:42You go for it.
15:43Yeah.
15:44Okay.
15:46Ah!
15:47Nice.
15:49Perfect one.
15:50We'll be happy about that.
15:52I have to say that the poached eggs were probably the best poached eggs we've had so far.
15:57But the cheeses and hams should have been locally sourced.
16:00Yep.
16:01They were a little bit processed.
16:03They're doing well, but the competition is high this week.
16:06Yesterday, Ava praised Nicole and Brett on their presentation and organisation.
16:15I think everything's going okay out there.
16:17Yeah, it looked like they were having a good time.
16:19There's a few laughs out there, so...
16:21Oh, that's good.
16:23This morning, with two Irish fry-ups and one French toast ordered, she wants to see that
16:29they can keep up the good work.
16:31They must remember to not put too much pressure on themselves.
16:35First, by doing so, by adding that extra layer of pressure on their shoulders, they might
16:40overlook certain details.
16:44Those pastries smell lovely.
16:46I'm not sure if they're from the bakers.
16:52Wow, that looks lovely.
16:56Yours looks great.
16:57Yeah, it does.
16:58I'm pleased with my choice.
16:59Yeah, this is a Toulouse sausage.
17:01It's very nice.
17:02Yeah, I like a Toulouse sausage.
17:03And one Irish fry-up coming right up.
17:07Here we go.
17:09Enjoy your meal.
17:10How is getting on, guys?
17:11Yeah, very, very nice.
17:12This is really lovely.
17:14Overall, Nicole and Brett did well.
17:16The table was nicely laid.
17:17There was everything that you would expect there.
17:19The pastries were a little disappointing this morning.
17:23The quality of the croissant was far below what we would usually expect in properties in France.
17:27So it's definitely something they need to focus on moving forward.
17:33The host's first ever breakfast is over.
17:38Are you finished, Anis?
17:40Yes, I am.
17:41That was absolutely lovely.
17:42That was really, really nice.
17:43Oh, plain place.
17:44I love this day.
17:44Thank you so much.
17:45This morning went pretty smooth.
17:48It did.
17:48It was pretty good.
17:50Hope everybody enjoyed their breakfast.
17:52Very nice.
17:52Yeah.
17:53We're too full up to move, actually.
17:56We're just plonked here now.
17:59Your surprise, I think, was good.
18:02I'm going to give you a surprise today.
18:03Not a lot of the hams and meats have been taken, so maybe that's something to learn from, Jo.
18:11I think breakfast went relatively well when we finally got the pastries back here, but we're going to try a different tactic tomorrow.
18:18I thought the overall was really good.
18:21That's all good.
18:21That's all good.
18:22Cheers.
18:24It's the judges who will decide who goes home, but the guest experience is crucial.
18:30I think they're very sweet.
18:33I thought the little note they left us yesterday evening.
18:36It's a very nice touch.
18:37It's a very sweet touch.
18:40So each morning, before they leave...
18:43Yeah, have a shirt then.
18:45Oh, thanks.
18:49All guests will leave feedback which the judges will use to help reach their verdict.
19:00But check-outs are also vital.
19:04If you're in the B&B or if you start one on your own, definitely we are going to come there.
19:12It's been a pleasure.
19:13Bye, Anne.
19:14Bye.
19:15Bye, Andrew.
19:16Bye.
19:16Bye.
19:17Bye.
19:17Oh, thank you.
19:20Thanks.
19:20Bye-bye.
19:21So, thanks for a lovely stay.
19:24Just a couple of bits, like, to have a top sheet, like just a light sheet that we can use instead of a duvet.
19:28Well, we appreciate it, yes.
19:31Well, it was great having you as a guest.
19:32It was lovely.
19:33Thank you so much for coming.
19:36It's a milestone for this week's hosts.
19:39See you.
19:40Bye, see you.
19:41But there's no time to relax.
19:44Oh.
19:48Oh, here we go, here we go.
19:50Day two.
19:56Come on.
19:56OK.
19:57Come on.
19:58It's a guest.
20:01Ready?
20:01I'm ready.
20:02Let's go.
20:03Tonight, two rooms have been booked for one night each.
20:07You need to change over room one and prepare room two.
20:10You need to give your guests a welcome gift on arrival.
20:13The welcome gift must be sourced from your garden or homemade.
20:17The judge will inspect the rooms at 3 p.m.
20:20Guests are scheduled to arrive between 3.30 and 4.30.
20:24Right, let's bring it on.
20:25Today, we have this?
20:27Yep.
20:27Let's go.
20:28This is it.
20:28Fine, let's do it.
20:31The hosts have four hours.
20:34Josh, so we have a timer.
20:37A timer?
20:38Yeah.
20:38What's it's complete like?
20:39When we need to finish by.
20:41Change overs can be very stressful.
20:44I think I'm making a bit of a mess of this.
20:48Let's start again.
20:49Time will tick away really quickly.
20:52It's really important to manage the time well.
20:56Much happier today.
20:57I think I feel more in control.
20:58Well, I found some corners now at last, which is a good start.
21:02The key to change overs is being organised and working as a team.
21:06It can really help for the hosts to split up to get more achieved.
21:10Just make sure you go and get this stuff.
21:13Okay.
21:13And taking on Anna St. Peter's recommendations, let's go and get the flat sheet.
21:18Yes.
21:19You are on a time schedule, okay?
21:21And I'm putting you to the test.
21:22Okay.
21:22Please.
21:23Nicole will stay to work on their welcome gift, a masala tea decorated with flowers.
21:32Oh, perfect.
21:33I do want some of these pink ones, though.
21:36For their gift, Justin is heading out to source some vintage vases.
21:40I'm trying to think what I could work with the garden, like cut some hydrangeas and say
21:45they can take the little vessel home with them.
21:49While Joe and Guy are baking.
21:51We make a banana bread.
21:53As a welcome gift.
21:54Yeah.
21:55Shopping to do soft drinks we should get, because people quite like, the other guys quite like
21:58that.
22:00Yes, but that's all at budget as well.
22:02I don't care if they like soft drinks or not.
22:04It's not an all-inclusive resort, it's a B&B.
22:07Okay, let's go.
22:11With their dream at stake, there's everything to play for.
22:15It's a competition and we're on a budget, so...
22:19Brett, I don't even know where he's got off to.
22:21He's literally, I know I'll eat it.
22:28Just the update, we aren't doing too good.
22:32We've only got three sheets, hopefully they're the right ones.
22:34Did you tell the price?
22:36Or the best price?
22:38Four.
22:39Four euros?
22:41Yeah.
22:41Oh, oui.
22:43Cool.
22:44Right, come on.
22:46Let's get to the supermarket.
22:48Most of them will be closed now, so we'll be limited on what we can find.
22:53Uh, no, not cleaning, I do.
22:55But yeah, it's not looking great.
22:58I should have went with them.
23:00It's not looking good.
23:01In south-west France, this week's hosts are contending with their first-ever changeover day.
23:19Cole?
23:20Brett, the judges are coming.
23:22Come on, please tell me you have flat sheets.
23:25Do you want me to come and help you?
23:27I need the, uh, sheet and the...
23:29So what about the whitelist in the other room?
23:31I haven't done it.
23:32All right.
23:33OK.
23:33And with two sets of guests to prepare for, and a welcome gift to source, every second counts.
23:42Right, so what bits do you want me to get?
23:44Can you get salt, pepper and sugar?
23:46Sugar, vinegar.
23:47Vinegar.
23:48OJ.
23:49OJ.
23:51They gave me these ones.
23:54Single fitted.
23:57No, Brett, you've got one, two, three single man beds.
24:01Yes, honest to God, and one minute, you actually took...
24:05It was all in French, I went to four different places.
24:09It's a figure at the end, let's see.
24:12No, I had such a nervous laugh.
24:17There are just two hours to go until the guests are due, but there's a curveball.
24:25There's my phone.
24:27Hello?
24:28OK, 3.30.
24:29Perfect, I'll let Paul know.
24:31That's fine.
24:31OK, bye-bye.
24:33Guests early.
24:34OK.
24:35Whoa, whoa, whoa, what else?
24:36Stop.
24:37OK, OK, OK, OK, OK.
24:38I'm going to change...
24:39I'm not going to have time to do banana bread.
24:40Brett?
24:41Yeah.
24:41Right.
24:42Work with it.
24:44Early check-ins are an absolute part of running a bed and breakfast, and they will happen,
24:50and they'll happen frequently.
24:51Right, we're going to improvise because Brett's not bought a flat sheet, and it's currently
25:01nearly 30 degrees outside.
25:03Come on in.
25:03How are you going to do that?
25:04Do you think you could carefully cut?
25:07Because that, technically, is your flat sheet.
25:10Right, I know this was a point from Anis and Peter, but I honestly don't think that, like,
25:16it's going to be a game-changer.
25:18I think we should focus on what we're being judged on, and we'll just reset for tomorrow.
25:22Let's do it, OK?
25:23You're going to cut this sheet.
25:24I'm going to cut the sheet.
25:25And it's all going to be frayed.
25:26Honestly.
25:27Honestly.
25:28Right, don't do it.
25:30Right, OK, you do it.
25:31Do it, then.
25:32Go.
25:32Do it.
25:33Let's do it.
25:34Come on.
25:35Let's take the risk.
25:38If it wasn't a competition, I'd never do this.
25:41I wouldn't be doing this for a competition.
25:43Maybe this is a bad idea.
25:44It's going to take ages.
25:45Do you want to just...
25:46And it'll rip.
25:48It won't rip even.
25:49Just try it.
25:50Go.
25:51I don't think I've ever met anyone like you in my life.
25:57Can I just say, Brett...
25:59I honestly haven't.
26:00But Brett, if the washing isn't dry, we've no bed sheet.
26:04OK, all right.
26:08It's going to be fraying all in the bed.
26:11See?
26:11Oh, and these edges all...
26:14Oh, no.
26:15If we even flip it, look how bad it looks.
26:18That's not good.
26:19The more prepared you are, the less stressed you are.
26:23And ultimately, that will reflect on the guest experience,
26:26which will be smoother and more seamless and stress-free.
26:29We've got one...
26:33We've got the pink suite ready.
26:35That's good to go.
26:36So then if our next guests come at the other time, either or can follow.
26:41We're trying to be prepped just in case anyway.
26:44So, the just-in-case is actually happening.
26:46I'll put this in our toilet because I'm going to do my gift with the hydrangeas.
26:55I wouldn't say I'm a florist, but I can put some flowers in a vase and make it look pretty.
27:02There.
27:02They just sit in that vase like that.
27:05I'm just going to make some tiffin very quickly.
27:13Don't worry about the shopping, guys.
27:16Well, why not?
27:16Because let's get this room ready.
27:18Well, if they turn up early and the room's not ready, then the room's not ready.
27:22I mean...
27:22That's what happens if you turn up early.
27:26Right, this is a real cheap version because I haven't got time.
27:29So I've been using a bit of chocolate spread.
27:32So, forgive me.
27:35Sorry, Mum.
27:36This is really bad cooking.
27:38Do you want me to iron the grey and the white ones, darling?
27:41Yeah, please.
27:42It tastes quite nice, actually.
27:44The judges are on their way.
27:47Brad?
27:48Yeah?
27:49The washing isn't dry.
27:51You need to delay them.
27:52When they come, we'll delay them.
27:55And today, they've got their first swap around.
27:59Do you need me to do anything, Paul?
28:00I'm going to steam these.
28:01All right, so let's just give this a clean over.
28:04Yeah.
28:04A wipe over.
28:07I reckon some of the bubbly are in the garden.
28:09I'm going to get some quickly, quickly.
28:12You need to just relax.
28:13Take a moment and just think.
28:15So we're going to use this room for the first set of guests that come.
28:19Clean it in there, it's tidy it, everything's finished.
28:21I shouldn't have done that with the bed, too.
28:23It's all right, it's done.
28:25Okay.
28:25For now, the hosts have done all they can.
28:31I'm going to go.
28:32I'm going to go.
28:33I'm going to go.
28:34Hello.
28:35Hello.
28:36Hello.
28:37Come on in.
28:38Come on in.
28:40Lovely seeing you here.
28:41Likewise.
28:42We're a bit stressed out at the minute.
28:44What's been this stressed out?
28:45We had a room prepared for the guests arriving.
28:48They're coming early.
28:49And the laundry's not dry, unfortunately.
28:52But we've moved them into a room that we already have prepared.
28:55But we're going to have to put the second guests in the room.
28:58We're waiting for them.
28:59It needs to be done.
29:00Yeah, sure.
29:01Yeah, but the thing was, if you had got the cracked sheets,
29:04this wouldn't have maybe happened.
29:06The good thing is, you do have that other room.
29:08I didn't even think of it, so he jumped straight in.
29:10There you go.
29:11So I was in panic mode, because I cut a double duvet,
29:16which was maybe crazy.
29:17It can be super stressful.
29:19Yeah.
29:20And it can be so easy to jump down each other's throats.
29:23Mm-hm.
29:24But as we said, just take a breath.
29:27Take a breath.
29:28Now give each other a hug and get that tension out the way.
29:34No, we are a good team.
29:35We are.
29:36We are.
29:37We do our best.
29:38Right.
29:39So we'll let you get on and create the perfect welcome.
29:42Now it's time for the judges to cast their critical eyes over the rooms.
29:50The shower head test.
29:52The test.
29:53Oh, you know.
29:54Apart from that.
29:55Apart from that, everything else is spotlessly clean.
29:59It's so obvious how important this is to them.
30:02Mm-hm.
30:03That they are creating even more stress because they are such perfectionists.
30:10That's a hell of a lot to set yourself on day two.
30:13Day two.
30:14Yeah.
30:15Hello.
30:16Hi.
30:17Hello.
30:18Hello.
30:19Hi.
30:20I'm Justin.
30:21Nice to meet you, Justin.
30:22I'm Eva.
30:23Inspecting a room after a changeover shows us the level of care and attention of our hosts.
30:28Is it possible to see that second bedroom?
30:30Yeah.
30:31Wonderful.
30:32I'll follow you then.
30:34So we will be looking for every single detail and every single missing soap or towel.
30:39So we selected the bedding.
30:40Okay.
30:41Really to keep it quite light, really quite feminine with the illustrations and the colour palette.
30:46Just, I've just sourced these little vintage vases as a gift.
30:49All right.
30:50It's okay.
30:51Yeah, for our guests.
30:52Yeah.
30:53Lovely touch there.
30:56So the pink room, the new room today, is nicely presented.
31:00Everything is coordinated.
31:03Paul, what did you think of Eva, the judge?
31:06No doubt she'll be just as, just as, like, picky.
31:13I don't think she'll be picky, but I think...
31:15I think she will.
31:18Dust and cobwebs on the vent there.
31:21And, uh, some watermarks on the chromes here.
31:24And there's no hand towel for the sink as well.
31:26Maybe a laugh's here.
31:28Hello.
31:29Hello.
31:30Hi.
31:31Bonjour.
31:32Hello.
31:33I'm Jail.
31:34It's me.
31:35Hi.
31:36Nicola's here.
31:37Oh.
31:38He's an inspector.
31:39Hello there.
31:40How do you do?
31:41Oh, very well, thank you.
31:42How are you doing?
31:43Very well indeed.
31:44Thank you, yes.
31:45Lovely.
31:46Inspect away, but not just yet.
31:47OK, you tell me when I'm allowed to inspect.
31:48No, no, no.
31:49If you just put that on, then we're ready to go.
31:50Well, if I finish ironing it, then I can be sure.
31:51Can I get your tea, coffee, water?
31:52Water would be lovely.
31:53Thank you so much.
31:54No problem.
31:55You might think you've got lots of time and time ticks away and things happen that you're
32:09not expecting to happen, but it's not really that that's the problem.
32:13It's how you deal with it that matters.
32:16So, what did you rustle up?
32:18I have rustled up a tiffin.
32:20Oh, lovely.
32:21And then I'm going to put the flowers on it.
32:25Yeah.
32:26So, yeah.
32:27I wouldn't have had time to make banana bread, which is what I wanted to do.
32:31Would you be happy with that?
32:32I think that's really, really pretty and fresh and nice.
32:36I like it.
32:38So, am I allowed to look at a bedroom in the bathroom now?
32:42Er, yes.
32:46Oh, this is a lovely room, isn't it?
32:48I'm just going to be frightfully rude and run a few fingers over things, if that's alright?
32:52Absolutely.
32:53We're very happy for you to do, Sue.
32:55When I say very happy, we're happy.
32:57Have you got a bin in here?
32:59Yes, you have.
33:00Well done.
33:01I think it was a really nice bedroom.
33:04I couldn't find much wrong with it at all.
33:06They were caught a bit short, I think, by the timings today.
33:10But it was just, this is how it is.
33:13They're a very, very confident couple.
33:16It'll all be alright on the night, as it were.
33:19But there's more stress for the hosts, as the guests are closing in.
33:28We're a little bit rushed at the minute.
33:30We have a slightly earlier arrival.
33:32Yeah.
33:33Than planned.
33:34Ready for that or...?
33:35Yeah.
33:36Yeah.
33:37Four minutes.
33:38So, you can't get much more freshly ironed than this.
33:42The judges will be watching to see who can keep their composure
33:47the moment that door knocks.
33:49Just see if this is so quiet before the door.
33:54Really important to leave any tension or anxiety they've got behind them
33:59the minute they open the door to guests.
34:01I think our hosts have a real opportunity to show us how flexible they are.
34:07How are you going to treat them?
34:09Yeah.
34:10How do you make them feel welcome when you're stressed?
34:13They're coming whether you want them to or not.
34:15Yeah.
34:28The competition to win a B&B is picking up pace.
34:33Hello.
34:34Hello.
34:35Hi.
34:36Welcome.
34:38Hello.
34:39How's it going?
34:40Hello.
34:41Lovely to meet you.
34:42Welcome to our home.
34:43Come on in.
34:44I'll just drop the luggage on this side.
34:45Here's your room.
34:46I hope you're comfortable in here.
34:47It looks lovely, thank you.
34:48There's some water on your bed.
34:49I've popped some pool towels up there for you.
34:50That's brilliant.
34:51I hope to use those.
34:52Yeah, please do.
34:53Yeah, please do.
34:54And this is just a little gift from us to welcome you here.
34:55It's just some chocolate dippings for you.
34:57Can I get you tea or coffee?
34:58A cup of tea would be lovely to you.
34:59A cup of tea would be lovely to you.
35:00Perfect.
35:01Perfect.
35:02Joe and Guy, welcome.
35:03I'll just drop the luggage on this side.
35:04I'll just drop the luggage on this side.
35:05Here's your room.
35:06I hope you're comfortable in here.
35:07It looks lovely.
35:09Yeah.
35:10There's some water on your bed.
35:11I've popped some pool towels up there for you.
35:14That's brilliant.
35:15Yes, I hope to use those.
35:16Yeah, please do.
35:17And this is just a little gift from us to welcome you here.
35:21It's just some little chocolate dippings for you.
35:24Can I get you tea or coffee?
35:26A cup of tea would be lovely to you.
35:27Perfect.
35:28Joe and Guy were a little bit thrown today.
35:34Very, very keen to say, it's fine.
35:37We've got it.
35:38It's OK.
35:39We're going to get there.
35:40We're going to pan.
35:41Whereas, actually, they didn't really need to be in that state.
35:48There we go.
35:50Lovely.
35:51Did you want sugar?
35:52No, no sugar.
35:53Lovely.
35:54It was all a bit of a panic.
35:57Yes, a panic, but they got over it.
36:01Guys, how are you getting on?
36:02How's your tea?
36:03It's a lovely tea.
36:04Very well.
36:05Good.
36:06Good.
36:07Now, can we help you with anything?
36:08Any reservations, anything tonight?
36:09Yeah, I think we might be picking in your garden.
36:12I'm picking one to go.
36:14Yesterday, Justin and Paul received critical feedback on their check-in.
36:18OK, so this is your room.
36:21Today, they're changing their approach in the hopes of showing Ava they've made progress.
36:27There's some water here.
36:29Perfect.
36:31And this is also for you.
36:33It's a vintage vase that we've sourced locally.
36:36And we've added some hydrangeas from the garden.
36:39This is for you to take home.
36:40Oh, that was very fun.
36:42I know it's really hot at the moment.
36:43So, there's a single flat sheet, sorry, double flat sheet.
36:46Amazing.
36:48OK, so shall I leave you for a minute to climatise?
36:52It's the first time for me meeting Justin and Paul, and I think they're a lovely couple.
36:56They're really warm, and they seem to be working as a team as well, which is always great to see.
37:02I find that Justin and Paul's approach is quite relaxed in front of the guests.
37:08Perhaps a little too relaxed.
37:10Would you like a drink?
37:11Oh, er...
37:12Water, or...?
37:14I just had quite a bit of water in the room.
37:16Oh, right.
37:17Are you sure you wear the bathroom?
37:18Yes, OK.
37:19OK, yes.
37:20At times, I think a bit more structure would help in terms of the flow of service, especially.
37:26It's only the second day, so there's still time for them to improve upon that.
37:35Guys, make yourself at home. I'll call you a lovely chai.
37:38Can I?
37:39Chai?
37:40I'm so happy.
37:41So, guys, where are yous originally from then?
37:46So, we are from the south of India.
37:48South of India, Kerala.
37:49Oh, very good.
37:50So, I'm actually half Indian.
37:52My dad's family would be from Punjab.
37:54Oh, wow.
37:55Yeah.
37:56So, when I was a little girl, I've been there three times.
37:58Oh, nice.
37:59But now we have our own children, so one day we have to take them.
38:02It's just beautiful.
38:03So, cheers.
38:04Oh, cheers.
38:05Cheers.
38:06Cheers to our lovely guests.
38:07Hope you have a lovely stay here.
38:09Residents are.
38:10Yeah.
38:11We've seen some negatives in how they can allow their stress to get the better of them.
38:18But then you walk through the house, you see how warmly they greet people.
38:22So, welcome to Tucked Away.
38:25Well, this room is lovely and calm.
38:28I just want to draw your attention to the lovely view here.
38:32Wow.
38:33It's like looking outdoor painting, isn't it?
38:37In spite of their tension, they're actively learning and they are able to turn it on a dime.
38:47After the early arrivals, there are more guests to check in.
38:51Oh, that must be your next guest.
38:54Are you ready?
38:55Let's go.
38:56Bienvenue.
38:57Merci.
38:58Merci beaucoup.
38:59Andre.
39:00Set those down there.
39:01I'll let you just settle in.
39:03Okay.
39:04Give me a shout whenever you're ready, we can sort everything else out.
39:06Just very quickly, facilities.
39:08The bathroom just through there.
39:09All right.
39:10Yeah, that's yours.
39:11That's it.
39:12That is sweet.
39:14And a little welcome...
39:16Yeah, just with some hand cream and body wash and stuff.
39:20Hopefully.
39:21Everything a gentleman needs today.
39:22Yeah.
39:24In here, you'll find the lovely double bed and your ensuite bathroom.
39:31Lovely.
39:32The hosts have done everything they can to give a good first impression.
39:37He certainly seems approachable, I feel like, which is just as well because we haven't got
39:42any towels.
39:43And as day two of the competition comes to an end, it's time for the judges to reconvene at HQ.
39:56Well, here we are again on the couch after a very hot afternoon.
40:01Very, yeah.
40:02Very.
40:03How was it with Joe and Guy?
40:04The first words I've written down are panic stations.
40:06Oh, no!
40:07They didn't hear until half past one that the guests were coming at half past two.
40:12But they were both out of the house at that point.
40:15So she had rushed back and made Tiffin.
40:19Right.
40:20How did they react when the guests arrived early?
40:23They were ready by that time.
40:25Nearly.
40:26Nearly.
40:27There was a bit of ironing going on in the background.
40:30And the ironing board stayed up the whole time.
40:33We noticed a kind of frazzled energy that kind of simmers.
40:36A definite frazzled energy that was simmering.
40:39But both guests really appreciated the Tiffin.
40:43We have a little something for you.
40:44Champagne.
40:45No, that comes après, après.
40:48So, all in all, it feels like the experience was a little bit as flustered, much like them.
40:54It did feel.
40:55I didn't feel very relaxed.
40:56The one bit of feedback I did get from one of the guests was that she felt that the...
41:02She'd had a very warm welcome, but she was worried it was a little bit artificial.
41:06But it could be...
41:08That could be stress-related.
41:10We are going to serve more of a traditional continental breakfast.
41:14However, there is an option for eggs.
41:17But for a one-time offer tomorrow, we're also doing shashuka eggs.
41:22Oh, I'm having one of those.
41:23That sounds rather fun.
41:27So, Eva, tell us about Justin and Paul.
41:29So, they did well, you know.
41:31I think they seemed ready and they seemed really relaxed.
41:34Something that I've noted is that they've taken your suggestion on board from yesterday.
41:39with the check-in in terms of, like, the approach.
41:43So, they decided to take the guests straight to their bedroom.
41:46I think they took it perhaps too literally.
41:49Too far.
41:50Yeah.
41:51It felt quite rushed in the sense that this is your bedroom.
41:54Come back to us when you're ready.
41:56If you drop the guests in their room with no TV, no bathroom, what do you do?
42:00And you just look at each other in the eyes, you know.
42:02But other than that, I think the guests really enjoyed their relaxed approach.
42:09Well, let's do the other bits of the house tour.
42:11You can then feel relaxed and take your time.
42:13Perfect.
42:14Yeah.
42:15I am, totally, actually.
42:16I'm just waiting for the glass of wine.
42:18Well, I don't think our opening this afternoon with Nicole and Brett was tepid at all.
42:24There was a bit of tension when we walked in.
42:28I bet you could cut it with a knife.
42:30What was it from the stress?
42:32It's from cutting up a sheet, actually.
42:34Oh!
42:35Oh, boy.
42:36They called it Sheetgate.
42:37Yeah.
42:38There was that little element of their relationship was being tested at this point.
42:44Brennan said, just hug each other.
42:47Aww.
42:48And it diffused everything.
42:49Uh-huh.
42:50And they just, suddenly they were back.
42:51Yeah.
42:52I love the way you printed it and kept the tucked away.
42:56Oh, yes, yes.
42:57I named all the rooms.
42:58I thought it's a nice little touch.
43:01The guest arrival.
43:03It was delightful.
43:04Yeah?
43:05The welcome drink was a beautiful handmade chai.
43:09And it was laid out with rose petals.
43:11It was so pretty.
43:13And by all accounts, they seem the hungriest at the moment.
43:22The hosts are taking to their roles in B&B life.
43:26Bubbles as a reward.
43:28And no-one wants to go home.
43:31We just need to make sure that the two couples that we've got today
43:34give us a glowing report.
43:37That's what matters to us.
43:39What matters is what the guests say.
43:41Have you had a chai before?
43:43No.
43:44Oh, have you not?
43:45First time?
43:46Yeah.
43:47So this is one of my speciality.
43:49Today has been an absolute whirlwind.
43:52But it's just making me and Brett more determined that we have to win this.
43:59We have to.
44:00So there's none in there?
44:01Something.
44:02I think everyone's going to have challenges.
44:04I guess this is how we cope with them.
44:06To be honest, I'm not really going to waste much energy thinking about the opposition.
44:09I've got enough to worry about here.
44:13But with their dreams hanging in the balance, the hosts will have to go all in.
44:18It's been a roller coaster.
44:20It's gone up and down and every which way around every bend.
44:24And I think some of them were almost going around the bend.
44:27Well, I can't wait to see how they react with tomorrow's challenge.
44:30I can't wait to see how ever.
44:32So, it's anyone's game.
44:35Next time.
44:36Dinner party!
44:39What capacity do you go wrong?
44:41As the B&B's reach capacity.
44:43I still can't work that coaster.
44:45Are they maybe doing too much?
44:47I felt ignored, to be honest.
44:48Salving a three-course meal.
44:50Woo!
44:52Tips the kitchen.
44:53Fighting talk.
44:55Into a battleground.
44:57Stop and calm down.
44:59See if you don't laugh or you're going to cry.
45:01Hiding from the guy.
45:03He's driving me a bit nuts.
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