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  • 7 weeks ago
One owner said they paid five thousand six hundred pounds for eighteen hours of care for their pet: “I would have paid anything to save him but felt afterwards we had been taken advantage of.”
Another described their dog undergoing multiple blood tests and scans: “At the end of the treatment we were none the wiser about her illness and we were presented with a bill of thirteen thousand pounds.”

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00:00Vets have said they feel under growing pressure to generate income for the large companies that
00:07employ them, raising concerns about the financial impact on pet owners.
00:12Prices charged by UK vets rose by 63% between 2016 and 2023, and the government's competition
00:20regulator has questioned whether the pet care market as it stands is offering customers value
00:26for money. A spokesperson for IVC Evidenzia said the group's vets and vet nurses never
00:32prioritise revenue or transaction value over and above the welfare of the animals in their care.
00:38Recently, hundreds of pet owners have contacted BBC Your Voice with concerns about veterinary bills.
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