00:00Basically, I've just come to visit my Nan, she's this next door, and I don't know if you can see, but I was reversing out, and I think for some reason your car was just there, but I basically went into your car, and I was just wondering if I could have your insurance details, if that's alright.
00:22Excuse me? You've hit into my car?
00:26Yeah, yeah, yeah, but it was in the way, you see, so I've...
00:31And you're asking for my insurance details?
00:34Yes, if that's alright, I just want to make a claim.
00:37Yeah, but shouldn't I be making the claim off your insurance?
00:41No, no, no, no, no, I didn't choose to or purposely crash into you, your car was just there and it just happened, and yeah, like I say, I was visiting my Nan, and for some reason your car was in the way, I don't know why.
00:56And yeah, I don't know if I'm clear.
00:58Well, it's because my car was in my drive, love.
01:04Well, I don't know, it's kind of in a weird position.
01:09So, hold on a minute, have you hit into my car?
01:12Yeah, yeah, yeah, yeah, but it's alright, like it's not bad, but I've got a bit of a dent on my car.
01:19And you're one of my insurance details?
01:22Yes, please.
01:23Okay, but what for?
01:26Because it's, it's, it's, first of all, it's, I, well look, I haven't done anything wrong, it's just in the way, so I need to get that.
01:34Okay, but what was in the way?
01:36So, so you're saying that my parked car was in the way of your car?
01:40Yeah, yeah, yeah.
01:41Okay, but how does that work?
01:45Um, well, it was just, it was hanging out a bit, it was, maybe you didn't pull the handbrake up, I don't know, but it did, it did just.
01:54Yeah, but the car is parked, love, it's parked on my flat drive.
01:59Well, I don't know, because your drive is slightly up, you know, uphill.
02:03Um, but like, look, I didn't, I had no insurance.
02:06But, but, but, yeah, I'm not in the house right now, okay, I'm not in the house, I'm in the office, yeah.
02:10But shouldn't, but shouldn't I be asking for your insurance details?
02:14No, no, no, no, no, no, because I've, like, I just think your car was.
02:20Who hit into who?
02:21Who hit into who?
02:23Your car hit into mine.
02:25I was just having to try.
02:26Yeah, but there's no one in my car.
02:28I'm not, I'm not at home right now.
02:30I know, but if you could just see, like, I don't know if you can see over here, but basically your car is, it's part dodgy and I don't think the handbrake's up.
02:38So, arguably, like.
02:40No, no, no, the handbrake is definitely up, because it's on, it goes down the other way.
02:47I think my, my car's holding it, because it did just start to slide back, like, when I was driving, so.
02:55But how on earth do you go from there into my drive and hit my car?
03:01My nan's house is only two centimetres from yours, mate.
03:04Yeah, so then how have you moved your car in a position for it to then hit the back of my car?
03:11Because I parked my car beautifully over here, your car.
03:14So, you're saying that you parked your car on my drive?
03:17No, no, no, no, no, no, no, no, I don't think you're understanding me, I didn't park my car on your drive.
03:22Look, I don't want to argue, I'm just asking for your claim, because your car, like, it got, it was in the way.
03:30Yeah, but I didn't hit into you.
03:33But arguably you did, because it parked badly.
03:35But arguably, I'm about 20 miles away.
03:39Okay, so why don't, look, why don't you give me your details and I'll figure it out?
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