Each customer got worse and worse… 😳

Clara Violet

Watch Each customer got worse and worse… 😳 - Clara Violet on Dailymotion

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00:00If you don't have a receipt, and it's a sale line, I can't do nothing for you on that.

00:04I mean, what you mean? I come in here all the time, I just bought my f**k three weeks ago.

00:07Yeah, but, I mean, store policy is no return after 14 days, and it's a sale line.

00:11I mean, come on, man, this f**k wasn't nothing, but $79.99 is f**king $80.

00:14You can't return this f**k?

00:15No.

00:16I mean, come on, he need a different type of s**t.

00:18Hey, take the s**t back, bro. I need you to take the s**t back, because I need you to take the s**t back.

00:21I mean, come on.

00:22That's store policy.

00:23But you know I come in this m***** all the time, I spend the f**k with you, all the time.

00:26And we appreciate it.

00:27Take it back, can't exchange, like, nothing?

00:29Nope.

00:29Some customers believe that making a scene will get them exactly what they want.

00:33I don't want none of it.

00:34Like, it ain't nothing that you can do, or can I talk to the manager?

00:36Absolutely. I mean, you just threw the shoe on the floor, and now you're coming in here, you're trying to close the scene.

00:40I know, I understand, I understand.

00:42But I'm saying, I need it for you, though.

00:44School's about to start back, all type of s**t.

00:45Like, you can't exchange it, you know I come in here all the time.

00:47You see, I ain't worth nothing.

00:48I mean, you just threw the...

00:49Come on.

00:50I need a little break. Come on.

00:51Come on.

00:51Because, I mean, you know that's f**k, man.

00:53You know I come in this f**k all the time.

00:54I feel you, but I can't do nothing for you.

00:56Okay, but what I'm saying is, you can do something, or can I speak to somebody else?

00:58You got a boss this year that I can speak to?

01:00The customer is always right is a dangerous mindset for retail workers, who stick to store policies and face pushbacks.

01:06Do y'all have a 7 or 7 and a half?

01:08No, 8 is going to be the smallest that we got.

01:10No, men's starts at an 8, ma'am.

01:12Not a 7 and a half?

01:13No.

01:14Can I get a discount, possibly?

01:15No. I mean, just don't get the shoe.

01:17No, but I want the shoe.

01:18I understand, but I mean, I'm not going to give you a discount just because it doesn't fit you.

01:21But you, my mind said all sizes.

01:23She called him out for discrimination because he wouldn't give her a discount.

01:27I don't want to go back and forth. I come here all the time.

01:28Ma'am, I understand.

01:29I'll pay $140.

01:30Why would I give you a discount just because it doesn't fit you?

01:33Because you posted all sizes 20 minutes ago.

01:35Ma'am, I understand, but I'm not going to just give you.

01:37We don't have to go back and forth, but you don't have to be rude.

01:39$140, take it.

01:40I can't, no.

01:41Take it?

01:41No, it's $160 plus tax.

01:44$160.

01:44No, ma'am. I can't do that for you. Why would I?

01:46All right, you're being rude. I don't want to.

01:48Somehow, customers refusing to accept the rules is almost a daily occurrence in this store,

01:52and one this manager is sick of dealing with.

01:54It'll be $2.57 after tax.

01:56$2.57?

01:57Mm-hmm.

01:58You got any kids?

01:59No.

01:59I ain't got the $2.57, so I can't give you a discount?

02:03Can't do that for you, ma'am.

02:04All this? And I can't get a discount for my son?

02:07Sorry.

02:08You sure ain't nothing you can do about it?

02:10I can't do nothing for you, ma'am.

02:11You ain't got no manager in here?

02:12It's me.

02:13It's my son. Birthdays, like, and you look good.

02:16You look like you could be a real good stepdaddy.

02:18You only got one son.

02:19I'm cool. I don't want that responsibility, ma'am.

02:21Ain't no responsibility at all. He be in his own little world.

02:24If he decided to let her use his store credit,

02:27he could face losing his job and end up paying back the discount.

02:30But I do need these shoes for my son's birthday.

02:32Can't go for, like, a $2.20, $2.10, maybe?

02:35You playing?

02:36I'm not playing, ma'am.

02:38I'm saying, like, damn.

02:39These just came out today, too. I can't do nothing on them.

02:41I'll say, I'll say, a check, a check?

02:44No. Card, cash.

02:46So you can't do nothing?

02:47Nothing, yeah.

02:47It could be, like, our little secret.

02:49You deadass.

02:50Super, super deadass.

02:51You my girlfriend?

02:52Nope.

02:52With the concept of receipts coming from ancient Mesopotamia,

02:55that's over 5,000 years old,

02:58you would have thought that people would have got the hang of them by now.

03:00You would have thought that people would have got the hang of them by now.

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