00:00At Jabalpur Railway Station, a small packet of samosas led to a big scene.
00:05No scam, no fraud, no hit and run, just two samosas.
00:09The passenger tried to pay via UPI, but the payment failed.
00:13The vendor lost his temper.
00:15He grabbed the passenger's collar, slapped him and even snatched his watch
00:19as if collecting a service charge for the failed transaction.
00:22A fellow passenger recorded the entire incident.
00:25The video quickly went viral and tagged the railway ministry.
00:28As expected, the standard script followed, strict action will be taken.
00:33The Jabalpur DRM identified the vendor, cancelled his license and RPF detained him.
00:38The railways released a statement saying,
00:40Passenger safety is our top priority.
00:42But the question remains, if a vendor can assault a passenger on a platform,
00:46who really has priority?
00:48The traveller or the shopkeeper?
00:50According to officials, the accused vendor identified as Sandeep Gupta
00:53has been booked under the Railway Act.
00:55His license has been cancelled and legal action is underway.
00:59Imagine this, your train's about to leave, the payment fails and suddenly, manners do too.
01:04Ironically, while railways charge a convenience fee on tickets,
01:08this vendor offered a very hands-on version of customer service.
01:12People joked online,
01:14if UPI fails, better get an NOC from the vendor first.
01:17But behind the humour, lies a serious question,
01:20why does anger overpower law in our public spaces?
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