Looking for reliable home and business services in Pakistan? In this exclusive interview with Karsaaz CEO, discover how Karsaaz – Pakistan’s All-in-One Services Platform – is making life easier by connecting customers with trusted experts for every need. From electricians, plumbers, cleaning, beauty, AC repair, car services, and much more – Karsaaz brings all services to your fingertips in one app. No more hassle of searching and negotiating, just book and get the job done professionally. In this video: ✅ How Karsaaz works ✅ What services can you get on the platform ✅ The business model & future plans ✅ How Karsaaz is transforming Pakistan’s services industry 📲 Visit our website today and start booking: https://karsaaz.app/ Home Maintenance Services: https://karsaaz.app/home-maintenance Beauty & Personal Care: https://karsaaz.app/beauty-personal-care Tailoring Services: https://karsaaz.app/tailoring Car Detailing Services: https://karsaaz.app/car-maintenance-services Home Construction Services: https://karsaaz.app/home-construction-services Anchor: Faizan Haider
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00:00This is a platform where you will get every kind of ease and daily.
00:06There are more than 200 services.
00:07If you have any service in emergency,
00:09we have a facility in our app that in 59 minutes,
00:12we deliver you with quality, quality and safety.
00:15We have a whole piece of mind that we can call the professionals in our home.
00:19We have a price strategist here.
00:21Our customer support team is sitting here.
00:24The price is given by our cariger or hermitation.
00:28They manage it.
00:30We have an open platform.
00:32We don't have any fees for joining.
00:34We have more than 50,000 customers.
00:46What is the car sales basically?
00:48You have the needs of many services, reliability, high quality and affordability.
00:58It is a one-stop shop and an online marketplace.
01:01When was the idea that the car sales is very important for the Pakistani community?
01:09Basically, the motivation was two of them.
01:12The first was that the market was a platform or online app.
01:18Also, if you want to do personal care services, hair services or beautician services,
01:27then you have a lot of time for that.
01:31Because you have a good life, you have a lot of time for the weekend.
01:35You have a lot of time for the professionals.
01:37It is difficult for the professionals.
01:38It is a very precious time for the weekend.
01:40You have to do it only for the fine things.
01:42In this way, there was a lot of gap in the market.
01:46I have a lot of motivation because my wife is a lot of work and we are all busy.
01:53So, there is a lot of time that they have a lot of services.
01:57What are the services that you have for?
01:59Which are the total services?
02:01We have 200 to more services.
02:03We have 4 main categories.
02:04If you have any job in any way,
02:07then you go to the car sales.
02:09If you have any job in the office or your wife or your wife,
02:19then you have to take the office and take it back to work.
02:22The other option is that if you have any type of platform,
02:24you will only click on a button.
02:27You will get a reliable service,
02:30you will get a quality service.
02:32It will be safe and you will be safe.
02:35Your family will be removed and it will work.
02:37In our app, we have a facility that we have 59 minutes.
02:40When you have your requests,
02:41they will go to your door and they will deliver you with the affordability, quality and safety.
02:48The other option is that if you have any big work in the house,
02:52you have to make a kitchen.
02:53These are the services that you have to spend a lot of time.
02:56The long-term work.
02:57The long-term work is that you have a lot of value.
03:00We have given the alternative that you have to put your requests in the app.
03:03We will give you three offers.
03:05We will give you three professionals who will not only be verified,
03:08but you can call them all in peace of mind.
03:10You can call them all in your work.
03:13You can choose the price from that.
03:15You can also choose the quality of those people's lives.
03:17You can also find the quality of those people's lives in the app.
03:19So, this is completely a requirement.
03:21Reviews are also available.
03:22In the app, the previous people's lives have been available.
03:25Our people who work on our platform,
03:28work on our platform,
03:29they are all verified.
03:31We ensure our customers' peace of mind and safety.
03:35We have to verify their photo identity,
03:37we have to verify their nadra,
03:39and then we have to verify their police.
03:41CDR, etc.
03:42We also verify them all.
03:43We have to verify them all.
03:45We have to verify them all.
03:47We have to verify them all.
03:49At the back end,
03:50our CSR team is working.
03:52We have to check the progress of the work.
03:54The funeral month has come,
03:56it has completed the work,
03:58and we have to get feedback calls.
03:59So, we have to keep our four USBs safe,
04:03and we have to keep our customers safe,
04:09and we have to keep our customers safe.
04:13And the quality of service is our feedback calls,
04:16and when we have to check the progress,
04:17we have to check the progress of customers' work.
04:22And we also have to manage their price.
04:26So, we ensure our customers with our four USBs.
04:30We have more than 200 services, so it's the cost of the Pakistanis, because the biggest problem
04:38is to start the work and to start the work, and to start the work, and to start the work,
04:42and to start the work, and to start the work, and to start the work.
04:46Basically, we have a price strategy here. For example, if you talk about beauty services,
04:52we have the knowledge of which services, for example, hair, skin, makeup,
04:58and personal care, that what is in the market?
05:04So, we manage our price strategies.
05:07Bargaining is also a concept.
05:09Bargaining is also a concept.
05:11Our providers are flexible.
05:13This is our contract.
05:15We have to make sure that our USPs and needs,
05:17which are our customers' promises,
05:19they manage those USPs.
05:21If there is something in pricing,
05:23then our customer support team,
05:25they manage them.
05:26They manage these.
05:31When we open a website,
05:32they get the problem with their customers.
05:34So, what is the achievements of car size?
05:35How many customers have given these services?
05:36When people open an application or website, first of all, they have a problem with this problem or not.
05:44What are the achievements? How many customers give these services?
05:49We have 50,000 happy customers to provide these services.
05:52What is Pakistan?
05:53We have 4 tier 1 cities.
05:55Lahore, Islamabad, Prachi and Rabalpindi.
05:57We are planning to install this tier 2 cities.
06:01There are 2,000,000,000 app users.
06:03And what other services are going to be added?
06:06Basically, we will try to add as many as possible.
06:09It means that we will add every type of services.
06:11But until now, we have 4 categories of services.
06:13One is home maintenance, one is home construction, personal care, women's services, tailoring and car detailing services.
06:19But obviously, with the passage of time, we will expand the rest of the services.
06:23And we will try to go to tier 2 cities and then tier 3 cities.
06:26But what are the services?
06:27We will try to build some services.
06:28We will try to build some services.
06:29But some people are who are not born and are not a normal job.
06:31What do they do for the services?
06:33Yes.
06:34Some people have no work, but they have skill.
06:37Okay?
06:38Because they have no platform, they have not an investment ability.
06:41They have no opportunity to go to shop, salon or tailoring or start a business.
06:45They have never done a job.
06:46But they have ability and skill.
06:47and that's how we contribute to our economy.
06:52Others are those who have hit from Covid.
06:54Particularly, we launched this app in 2020.
06:59Those people who were working during Covid,
07:02they were working on Covid.
07:04We know that Covid,
07:07the big businesses,
07:09they couldn't sustain and survive.
07:11Small businesses have a very bad impact.
07:13There are many people who are delivering good work from our platform.
07:17They are always delivering 5 ratings.
07:19Their salons will be closed.
07:21They can't give bills,
07:23they can't continue their rent.
07:25They can't re-boost their business again.
07:27My second motivation was that
07:29our blue-collar workers
07:31or semi-skilled or low-skilled workers,
07:33we take them on a channel,
07:35a platform,
07:37and make sure that they do their own work
07:39and contribute to their economy.
07:41We also have an open platform.
07:43We don't have any fees for joining.
07:45We don't have any fees for joining.
07:47We have free enrollment.
07:49Check-in balance.
07:53How is the best work?
07:55What is the best work?
07:57What is the best work?
07:59What is the best work?
08:01This is a great question.
08:03One of the US is that we will give quality service.
08:05For that,
08:07there is a verification process.
08:09There is a vendor onboarding process.
08:11For example,
08:13we will take a job.
08:15They will make their own profile.
08:17They will pay their own profile.
08:19They will pay their own profile.
08:21They will pay their own profile.
08:23They will review them.
08:25Then they will provide their own profile.
08:27They will review them.
08:29They will pay their own contract.
08:31After they will take their photo,
08:33and they will pay their own profile.
08:35You can see their work as well.
08:37If customers make their own career,
08:39they will pay their own skills.
08:41After that, we will have a photo verification, because when a person will go, the photo will match the person with the app.
08:50This is also necessary for the safety of the customer and beautification.
08:54Then, we will have the police verification and make sure to make sure to make sure to make sure to make sure to make sure to make sure to make sure to make sure.
09:05In order to ensure quality, our customer support team is in touch with our customers.
09:11There is an admin portal where we monitor the progress of the service.
09:14The service has reached our customer's work.
09:18After the end, we also receive feedback from customers.
09:22We also receive feedback from the app.
09:24It is our customer support team.
09:37We are going to charge our customer support team.
09:43Go to our Instagram page and start our chats.
09:46Our customer support team will understand your requests,
09:51callback, understand your requirements,
09:54send links so that you can install the app.
09:57Our tutorial videos are also about how to use the app.
10:01We have tried to make it customer friendly
10:04and more and more vulnerable people who want to work at home
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