00:00Keaton, how do you know so much being such a young pup?
00:03You're so much ahead of the game of everybody else.
00:12It's a 2022.
00:14EcoBoost?
00:153.5, yep, Raptor.
00:17Gotcha.
00:18So the customer says he's experiencing a hard up and down shift in first and second
00:24while accelerating or slowing down, where he feels it's not as smooth as it should be.
00:30This is Dave at Dave's Auto.
00:32Sorry about the mic.
00:34No problem.
00:34Hey, just real quick, I'm in the shop looking at your truck with my Foreman Tyson,
00:39and I wanted to ask you a few questions.
00:41You had this at the dealer.
00:43They reflashed the computer.
00:44You got this uncomfortable shift going on, one and two.
00:50I needed a little history on it.
00:51So, no check engine light at all.
00:55I haven't had any service done on the transmission.
00:58Like I said, it just started to shift a little differently, like 1,000, 1,500 miles ago.
01:03So when I took it in, I took it in to dealer yesterday,
01:09and they just reflashed it with whatever to clear the code.
01:14Did you have a code?
01:15They said there were lots of code, but they didn't know what they were from or anything like that.
01:20So did they give you a record?
01:23They said there was lots of codes.
01:25Did they give you a record of what all those codes were?
01:27They should have?
01:28They did not.
01:29But you never had a check engine light on, though?
01:32No.
01:32No, sir.
01:33All right.
01:33That's good.
01:34Okay.
01:35So thank you for that.
01:36You drove it 100 miles.
01:37Did it ever get any better, or did it start at, you know?
01:39No, it seemed like it was better after they reflashed it.
01:46Yeah.
01:47I mean, it's kind of been intermittent before anyway, to like call it 30% to 50% of the time.
01:53Like there was like one shift that I kind of noticed yesterday, but other than that, it seems better.
02:01Okay.
02:01Here's kind of my thinking.
02:04I'll see if I have any additional soft codes in it.
02:08It hasn't set a check engine light off yet, but let's see if they've got any of those codes that the dealer was saying where there was a bunch of them in there.
02:15If it doesn't, my recommendation based on kind of what you've said to me would be to go ahead and do a transmission service on it, which would be drop the pan, replace the filter.
02:28It has an internal filter in that training, so you have to drop the oil pan to do it, replace the filter, and then do a complete fluid flush on it.
02:36At 67,000 miles of service, it should be done at 50, 60 anyway.
02:41But, and then that gives us a chance, I'd recommend we do a service, get the right, you know, clean fluid back in there so it's got the right friction modifiers in the fluid, and then go from there.
02:52You know, I don't want to start selling you a bunch of stuff, especially when a service is actually due on the training.
02:58So, I'll have the service rider, I needed a little bit of that info, we'll continue to look at it, and I'll have the service rider call you with a quote on that training service if we don't find anything else.
03:07Yeah, and, yeah, no, that's fine, and then, can you have him, or whoever calls me, but just have him quote it for transfer case and. . .
03:17Oh, sure, I got you, all. . .
03:19The front. . .
03:20The front. . .
03:21Got you, front and rear differentials in the transfer case, for sure.
03:24Yep, yep, okay.
03:25In fact, I'll have him do an inspection on it and see what types of services are due at 60, so that, you know, you can get them all taken care of, but I got you.
03:32Okay.
03:33Yeah.
03:34Okay.
03:35All right.
03:36Hey, thank you much.
03:38They'll be in touch.
03:39Bye-bye.
03:40Yeah.
03:41And then he said the downshift. . .
03:51The downshift. . .
03:52The downshift. . .
03:53It was light, is light throttle.
03:54Yeah.
03:55Light throttle.
03:56So you'll have to . . .
03:57So I'll drive like a granny.
03:58Yeah.
03:59Granny in gear.
04:00There we go.
04:01I'll go on my granny mode.
04:03All right, D-Tation, you ready to go?
04:05We're gonna go now.
04:06Almost.
04:07I got the . . .
04:08You ready to go?
04:09I'm still trying to . . .
04:10There we go, man.
04:11We're gonna go.
04:12All right, we're going.
04:13You ready, right?
04:15I'm ready.
04:16Okay, let's go.
04:17Here we go.
04:18All right, we're going now.
04:22Whoa, not too fast.
04:26That felt pretty good.
04:29Let's try it again.
04:31It's Christmas Eve, we're allowed to be funny.
04:36Oh, let me document this.
04:38Let's try it, just like a . . .
04:39Real quick, I have to take a picture of that.
04:41Like Grandpa did.
04:42Did you get the line pressure you had?
04:47They just have commanded.
04:49I'm trying to see if they have it desired or if they have an actual on there to compare.
04:55Or if it's where, you know, you have to hook up a gauge and compare.
04:58Yeah.
05:04So it'll give you the command pressure, but it doesn't show you.
05:07I'm trying to find it here.
05:09The pressure control solenoid PSI.
05:13It's a little different.
05:24Has this thing got a dipstick on it?
05:26A train dipstick?
05:27I have to see.
05:28It may not.
05:31It takes that ultra-low viscosity fluid.
05:36And then he talked about the cold thing.
05:38Well, he just had it reflashed, and they could have changed it to where it wants it to
05:43to warm up quicker, so it'll hold the gear longer to get it to warm up quicker.
05:47So that might be something else.
05:54Well, here's what I say we do.
05:56Maintenance first.
05:57Let's do all the maintenance first.
05:59We're going to recommend spark plugs based off mileage too.
06:01Right, right, right.
06:02So we might as well look what else.
06:03Let's just see.
06:04It's 67,000 in direct injection in the motor.
06:07You know, it's going to be, I don't know how much plugged up, but it's going to be a problem.
06:11So we've got to get the engine running right and being right.
06:14But let's do that.
06:16And then I say, before we drop the pan and do the service, it shouldn't be too difficult.
06:22Put a line pressure gauge in that, and then see if the desired in the line is the same.
06:27Yeah, let me.
06:28And just so you have that as part of the document.
06:31You want that on the initial diagram?
06:33Well, I think maybe you can just add it in the thing.
06:35You know, you should be paid time to do that.
06:38But we need that data.
06:40Just to make sure.
06:41Yeah, we can say, okay, the line pressure is this at this point.
06:44If it's not, then we'd still want to proceed.
06:47If it's low, you might have a plug filter.
06:50If it's high, we might have something else.
06:55We'll see if we can do some programmers.
06:58Yeah.
06:59Okay.
07:00I'm turning this off.
07:01Alright.
07:02Several days later.
07:04Alright, customer approved.
07:06I'm going to do all the services for him.
07:08We've got 4x4, transmission, and spark plugs.
07:11So we're just going to get those out of the way.
07:14We're going to test drive it once and then give it back to the customer.
07:17See if there's any difference that was made by that flush.
07:41We're dropping it right now.
07:57Okay.
07:58Let's check it out.
07:59Okay.
08:00I think we decided that we wanted to check.
08:02Tyson?
08:03Yes?
08:04Did we get time to check line pressure on this?
08:07Is the pan going to come down without giving yourself a bath?
08:31Yep.
08:32Trying.
08:37Gently.
08:38Fluid's kind of burnt, isn't it?
08:39It's kind of dark, but this ULV fluid flashes.
08:40It has a flashing point where it turns a different color.
08:54Caden, how do you know so much being such a young pup?
08:58You're so much ahead of the game of everybody else.
09:02Okay.
09:03Thanks, Dave.
09:04Well, first thing we want to look at, no metal in the pan, but although you can see
09:08a little bit of, see this sparkly stuff going on in here?
09:11Clutch material.
09:12This is clutch material.
09:14I can kind of, and then you'll see it kind of sparkle.
09:17See that?
09:18I push on that.
09:19Awesome.
09:20This is the metal.
09:21So there's some, see them, I'll push the metal over here on the magnet.
09:24Okay.
09:25So there is, there is some, a little bit of wear in there, but nothing, nothing crazy.
09:29No, obviously no big pieces.
09:31That's, you know, nothing excessive that I see in here.
09:35This is the filter element.
09:37This is why folks don't do a tranny flush without replacing your filter.
09:43Okay.
09:44I know a lot of oil change shops do that because they don't want to drop the pan because this
09:49is a mechanical thing.
09:50You know, you, you, you could run the risk of having a leak, but flushing your transmission
09:56without replacing the filter is like doing your engine oil change without changing the
10:01oil filter.
10:02You would never do that.
10:04So don't do that on your trannies.
10:06Replace the internal filter.
10:07Yeah.
10:08Let's get it changed out and clean the magnet off.
10:11And we don't have any bad news for the guy that, uh, hopefully that'll take care of
10:14him.
10:15Cool.
10:16I'm gonna put in the new filter.
10:19See how clean that is.
10:24The only problem with this is we can't go too much off of color, but more off of smell
10:29and material.
10:30Ultra low viscosity fluid.
10:31There's a lot of bulletins from the manufacturers saying that there's a flashing point.
10:35So, um, during the service intervals, some people will say, oh, it's too dark, too, too
10:40not.
10:41You can't really go off of that because this does have a flashing point.
10:44Okay.
10:45So, but, but looking at the pan, there was no harsh material like Dave said.
10:49There's just a little bit of clutch material in it.
10:51We're just gonna clean that all out.
10:53Put it back together.
10:54Flush the rest of it through the torque converter.
10:56There we go.
10:57Sometimes, you gotta be a chill guy and clean up.
11:06Look the mess this guy has over you.
11:09Someone's the same color as me.
11:11Yeah.
11:12They didn't know this, uh, fluid flashes, huh?
11:15Brand new.
11:16It's red.
11:17During all the heat cycles, it will flash almost a darker, darker red.
11:22It has the same lubricity properties, everything, just as a flashing point.
11:28Got a clean pan, gasket, and filter.
11:34And we're gonna install it to finish the service.
11:37Very good.
11:38Very good.
11:39Very good.
11:42Very good.
12:05The
12:30So
12:58Five minutes later
13:00Okay, ready?
13:11Oh, yeah.
13:20Okay, good.
13:23No mess.
13:30Yeah, trust me, I'm a doctor.
13:58Okay, we're done with all the services.
14:00Everything underneath the car.
14:02Just going to put on the beauty covers and underpaneling.
14:06Going to do the spark plugs up top and send us on its way.
14:10Meanwhile.
14:11Hey, it's the last day for our Jeep giveaway, the Gladiator.
14:14Supercharged, super nice.
14:16Happy New Year.
14:17Our giveaway ends tonight at midnight.
14:19You're going to make a purchase.
14:20Do it now.
14:20Some of the stuff you can get 25 times your points on it.
14:30See you soon.
14:31We'll be back.
14:33See you soon.
