00:00Caregiver at the God's Pleasure Day and Night Caregiving Service, Laverne Stewart-Charles denied claims of abuse at the God's Pleasure Day and Night Caregiving Service.
00:11In fact, she said it appears 83-year-old former resident of the home, Joan James, felt entitled.
00:18She's always been a very fussy person. I guess she's probably an American citizen and she feels so entitled.
00:25So you will carry her to the clinic and if I put another patient's name in front of her, she will be... she does groundwork for you.
00:32But are there instances of abuse at this home?
00:34Abuse? What type of abuse would you be speaking about? Because there's no kind of abuse in this home at all.
00:39Owner of the home, Hazel Clinton, also denied abuse claims at her elderly home.
00:45Ms. Clinton admitted, however, complaints were received about the previous caregiver who has since been removed.
00:52Has persons, in terms of caregivers at this home, been abusive to clients here, residents here?
00:59Um, what's her name? That particular nurse is the only one, right, that we have complained about.
01:09And I'm saying she is gone. She is not here. Right? As soon as I hear something, I act on it one time.
01:18However, Roxanne Hunt, who is now the caregiver of Ms. James and a former caregiver at the same home, recalled to TV6 News one instance when efforts were made to prevent Ms. James from leaving the home as the gate was blocked.
01:33The registered nurse had a conversation with Ms. James like a week or two before when one of her nephews came and they did the same thing.
01:41They never allowed him to see his aunt. They blocked the gate and he couldn't come in.
01:46So other people was trying before I tried to get her to come out of there.
01:51Elizabeth Williams, TV6 News.
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