Undercover CEO Exposes a Restaurant Manager’s Shocking Bias

Name: Undercover CEO Exposes a Restaurant Manager’s Shocking Bias
Uploaded: 2026-08-12T16:00:56+00:00
Duration: 42 min 34 s
Channel: Supermission

00:08Hi, welcome to Garden Spring. It's pretty busy today, but it looks like you found a

00:12great spot. What can I get started for you? Maybe a drink to kick things off?

00:17Thanks. Actually, I was wondering, this might sound a bit odd, but do you have any leftovers?

00:28Maybe something that's about to be thrown out, and some water would be great. I'm not really in a position

00:35to pay for a meal right now. I'm sorry.

00:38Oh, I see. Don't you worry about that. Everyone deserves a good meal, no matter what. How about I get

00:46you our daily special? It's on the house.

00:49We got a really nice hearty chicken soup today, and I'll bring you some bread and butter to go with

00:54it. How does that sound?

00:55Really? You'd do that for me? That is incredibly kind. Thank you so much. I can't remember the last time

01:02someone offered me something so generous.

01:06It's absolutely no problem. We're all part of the same community here. Let me just go and put that order

01:12in for you, and how about a cup of coffee to warm you up? It's a bit chilly outside.

01:18A cup of coffee would be incredible. You sure that's not too much trouble? I really was just looking for

01:24anything the restaurant didn't want.

01:27It's no trouble at all. We always want to make sure we take care of our customers.

01:31It's been a while since I've been seen as a customer and not as a nuisance. It's nice. Thank you.

01:40What was your name? It's Tammy. And you are? Michael. It's very nice to meet you, Tammy. And thanks again

01:49for the generosity.

01:50Of course. It's very nice to meet you, Michael. Here. Let me get you some napkins and some cutlery first.

01:59What is happening here? Why are we serving someone who clearly can't pay? This isn't charity. We have paying customers

02:10to tend to.

02:11Lisa, this gentleman was just asking for some leftovers. I offered to cover a meal for him. It's really not

02:18a big deal.

02:19We throw out more food at the end of the day anyways. And I can cover the cost if it's

02:25such a problem.

02:26It's the principle, Tammy. If we start doing this, word gets out. And before you know it, we'll have a

02:33line outside our door.

02:34We're running a business. Not a soup kitchen.

02:38Lisa, Michael needs our help. It's so cold out, the least we can do is get him a meal, right?

02:44Absolutely not. You feed a stray cat, it comes back. And the same for homeless people. You. It's time to

02:55go.

02:56I really didn't mean to cause any trouble. I understand your concerns. I'll leave. Thank you for wanting to help,

03:03Tammy, at minimum.

03:03Yeah, yeah. Look, save the pleasantries. We have a reputation to maintain and frankly, we can't start bending the rules

03:11for every sad story that walks in this door.

03:14But, Lisa, isn't there something to be said for kindness? For community? I mean, what if we were in his

03:21shoes?

03:22Kindness. Kindness doesn't pay the bills, Tammy. It's a tough world out there and it's not our job to fix

03:28it.

03:29Oh, Tammy. I need you to focus on real customers. And you. Sorry, but you need to leave. Now.

03:40I'm so sorry about this, Michael. I really am. If you want, you can still use the restroom. It's just

03:46right around the corner to your left.

03:48Thanks, Tammy. I really appreciate it. You've been very kind.

03:54Oh, God. Unbelievable. And make it quick. Faster.

04:04This is exactly what I was talking about, Tammy. We can't start making exceptions.

04:09It's bad for business. And it's bad for our image. And frankly, it's not fair to our paying customers.

04:17Lisa, what is the harm in showing a little humanity? The world is harsh enough as it is. If we

04:22have a means to help someone in need, shouldn't we?

04:25Isn't that worth more than just profits?

04:27You're not seeing the bigger picture, are you? It's not just about one person. It sets a precedent, Tammy. Next

04:36thing we know, we'll be overrun by homeless people.

04:39I mean, we have to think about the restaurant first.

04:44I couldn't help but overhear. I really didn't mean to cause any of this. I was just leaving.

04:51Why are you still here? See? This is exactly what I mean. You give them an inch, and they take

04:59a whole mile.

05:01Lisa, it's enough. He was just using the bathroom. You're making this way more than it has to be.

05:07Yeah? And what was he doing in the restroom, huh? Or what if he stole something while we weren't looking?

05:14I'm sure he didn't. Why can't we just extend some basic kindness?

05:21This is about principle. About policy. And you, Tammy? You directly disobeyed a direct order from your manager.

05:32That's not something that I'm just going to overlook.

05:35I assure you, I haven't taken anything. I just needed to use the restroom, that's all. There's no need for

05:41anyone to lose their job over this.

05:43Your assurance means very little to me.

05:50Tammy, I'm sorry, but this is the last straw. You've shown that you cannot follow simple instructions, and I have

05:58no choice.

06:00Today is your last day.

06:03You can't be serious. Over this? Lisa, please, let's just talk about it.

06:10No! There is nothing to discuss. You've made your choice. And now, you have to live with it. All of

06:20the consequences of it.

06:21This isn't right. Tammy was just trying to be kind. She shouldn't be punished.

06:27And you shouldn't be here! I've been more than patient with you. But now, I'm going to have to insist

06:35you leave. And I mean leave now. Or I will call security.

06:41I'm so sorry you had to be caught up in this. This really isn't what we're about.

06:47It's not your fault, Tammy. You did what you thought was right. I'm sorry it had to come to this.

06:54Enough talking! This is over!

06:57Tammy, finish the day and then clear out your locker. And you! Get out! Before I call the cops.

07:09I hope you're happy, Lisa. There's right and there's wrong. Today, you chose wrong.

07:19I did what was necessary for this business, including firing you! Now, in time, you'll see that I was right.

07:41What do you think you're doing back here? I thought I made it clear earlier that you are not welcome

07:46in this establishment.

07:48Just because you've changed into a blazer doesn't make you more welcome here.

07:54Good evening, Lisa. I believe there's been a bit of a misunderstanding. You see, I'm not exactly who you think

08:03I am.

08:04Michael? Is that really you? You look completely different. What's going on?

08:16Yes, Tammy, it's me. And you're right, Lisa. I wasn't completely honest about my situation earlier today.

08:25Oh. Well, should I guess? I mean, are you going to tell us you're some kind of secret millionaire or

08:34something?

08:35Please. I'm not in the mood for those kind of stories right now.

08:39I'm not a millionaire, no, but I am the CEO of this restaurant chain. Yeah.

08:46And before you ask for proof, I can tell you about the upcoming promotional event that hasn't even been announced

08:52yet,

08:52the secret ingredient in our special sauce, and oh, yeah, the code to the office safe.

08:59Would you like me to continue?

09:04That could be public knowledge, maybe. I mean, you're going to need to do better than that to prove who

09:09you are.

09:10Would you like me to call the regional manager or perhaps you'd prefer I bring up the quarterly reports,

09:15only accessible to a handful of people?

09:19And you're really the CEO? But why? Why come here like this?

09:27Because once upon a time, I was homeless, and I know what it's like to be on the other side

09:34of that glass door looking in, hungry and ignored.

09:37I built this company with a commitment to treat people with respect, dignity and kindness, no matter what their situation.

09:44And today, I was testing whether or not that commitment was being upheld here.

09:51Gosh, this is, this is unexpected. I mean, I promise, Michael, I was, I was only doing what I thought

10:05was best for this business.

10:07And in doing so, you showed a complete disregard for the core values of this company. Treating people with respect

10:15and kindness is the foundation of our business, not an afterthought.

10:19I absolutely understand. I, I didn't realize I...

10:24It's not about realizing, Lisa. It's about embodying those values. And unfortunately, you've shown that you're not capable of that.

10:35I have no choice but to let you go. This is not just for today's incident, but for failing to

10:42embody the ethos this company stands for.

10:44Let me go? Are you serious? Dead serious.

10:51You can leave now, Lisa. Thank you for your time, but your prejudice, it's not welcome here.

10:58I cannot believe this.

11:09Tammy, your actions today exemplified everything this company stands for. You showed compassion and kindness in the face of adversity.

11:19That's the kind of leadership we need.

11:24How would you feel about taking over as the manager here?

11:28Me? Manager? But, I don't know what to say. Are you sure?

11:38Absolutely. It's people like you who make this company what it is. We'll provide you with all the training and

11:44support you need. What do you say?

11:48Yeah. I mean, yes. Of course. Thank you, Michael. I promise. I won't let you down.

11:57I know you won't, Tammy. Let's make sure this restaurant becomes a place that truly welcomes everyone. A place we

12:05can all be proud of.

12:11All right, Mr. Mandleton, I will put you down for that date. As you know, you are a valued customer

12:16here. Would you like us to put two champagne bottles on ice for you?

12:20Three bottles? Okay, no problem. We'll have that ready for you.

12:24Yeah, three bottles of champagne as long as I get a big fat tip.

12:28Hello, darling. I'd like a table for two, please.

12:32I think you're in the wrong restaurant. The Roscoe's Chicken and Waffles is right down the street.

12:37I am aware there's a Roscoe's Chicken and Waffles down the street. But, I'd like to dine here.

12:44Yeah, see, this restaurant is for hip, trendy, American customers. And, you know, you're not really the American type. You

12:53won't really fit in here.

12:54Well, I know all about this restaurant. So, please, can I have a table for two?

13:01Ooh, but see, we're all booked up. You know, there's no tables available for you.

13:06I see a table over there, and over there, either table will be fine.

13:13See, those are reserved, you know, for high-paying customers. We book in advance.

13:19Well, I'm happy to wait. You can put my name down on the list and call me when a table's

13:27available.

13:28Yeah, no, no. We're booked through the end of the year. So, no luck for you.

13:33But, you know, the Waffle House doesn't take reservations, so.

13:36Well, it's Hunter here. I'm having dinner with Hunter tonight.

13:39Oh, you're having dinner with Hunter? Hunter as in who owns this restaurant? As one of the best chefs in

13:46America, Hunter?

13:48Yeah, no, Hunter wouldn't have dinner with, you know, people like you.

13:53You don't know who I am, do you?

13:55I know exactly who you are. You are a foreigner who has no business being here inside this American restaurant,

14:03let alone, you know, this country.

14:05If it were up to me, people like you, you wouldn't even be allowed to come in.

14:08What is your name, young lady?

14:10Oh, I am not telling you my name. But if you don't leave, I will be calling the police and

14:15telling them that there is a woman in a white sheet with green beans around her neck bringing down the

14:21image of the restaurant.

14:22Okay. I will leave. But I will wait outside until Hunter comes.

14:30Okay. You have fun with that. Just don't stand next to the door because we don't want anybody to see

14:37you.

14:46Hey, Jessica. Any chance there's been a woman who's come in yet on shift asking about dinner with me?

14:52Actually, now that you mention it, there was this weird foreign lady who thought she was having dinner with you,

14:58but I knew you didn't associate with those type of people, so I told her to get out.

15:03Weird foreign lady?

15:06Wait a minute. Is she still here?

15:07She's probably outside somewhere.

15:10Oh, my God.

15:17Um, you actually know this woman?

15:20Know her? I should say so. This is my aunt. She actually taught me everything I know in the kitchen.

15:26Your aunt? She does not look like she belongs in your family.

15:30Jessica, it's bad enough that you would act this way towards my aunt, but I cannot believe that you would

15:35have the gall to act this way towards any customer.

15:37Well, Hunter, that is not my fault. You keep a certain look about this restaurant, and foreigners like her don't

15:44really fit that look.

15:46Young lady, you should not speak to your boss this way.

15:50The image that I want at my restaurant is one of love and acceptance, and you don't seem to fit

15:57that image, now do you?

15:59Jessica, I need you to please get your things and leave.

16:01Are you serious?

16:03Yes, dead serious. You're fired, Jessica. You need to get your stuff and go.

16:07You know what? Fine. This job stinks anyway. Good luck.

16:14Wow. Oh, I'm glad she's gone.

16:17I am so, so sorry she treated you like that. I'm going to make sure no one ever treats you

16:21like that in my restaurant ever again.

16:23It's okay, darling.

16:27Shall we eat?

16:28Yes. Yes, I'm starving. And you know, I actually reserved the best seats in the house for us. You're going

16:32to love it.

16:33Oh, I'm so excited. Look what you've done to the place.

16:37I know, it was-

16:40Austin?

16:42Yes, sir.

16:43Would you bring in the next model, please?

16:45Yeah, absolutely.

16:49Hi, how are you?

16:51Hi.

16:52Welcome, welcome.

16:55So, Peter, this is Chanel, our next model. She's shot for Vogue and Fendi, as well as countless other brands.

17:02And, Chanel, this is Peter, our excellent photographer. I'll leave you guys to it. I'll be around if you guys

17:07need anything, just let me know.

17:07Thank you, Austin.

17:09Thanks.

17:10Uh, Peter, it's a pleasure to meet you. I'm really excited to be shooting with you today. I've seen some

17:16of your work and it's fantastic.

17:18Yes, yes. Let's, uh, let's get you on set. Uh, if you want to go and sit in this chair

17:23over here.

17:23Okay, great. Um, did you want to take a look at my wardrobe? I've got-

17:27No, no. Let's just get started.

17:30Oh.

17:31Please, right this way.

17:32Okay.

17:39Everything okay?

17:41Yeah, just go ahead and pose.

17:44Anything in particular you want me to do?

17:47Just, uh, put your arms on the side or something.

17:53Wrong. Something different.

18:02No, no, no. Models we usually shoot have internal beauty. It's just not here.

18:09I'm, I'm not sure what I'm doing wrong.

18:12Ma'am, I'm just used to working with professionals and you are just not professional.

18:16I'm sorry that you feel that way. I'm sure if you gave me some sort of direction, I will be

18:24able to do what it is that you want me to do.

18:27The, uh, light is just not hitting your skin properly.

18:31Wait, what does that mean?

18:33To be honest with you, your skin's a little too dark for my liking.

18:36Are you serious?

18:38Serious is a heart attack. So if you wouldn't mind leaving.

18:41This is ridiculous.

18:46Austin?

18:48Sir, is everything okay? What happened? Where's Chanel?

18:52If you ever bring another dark skinned model onto my set, I'll fire you on the spot.

18:56Sir, I don't understand.

18:59My sets require a certain amount of elegance. And African Americans just don't have it.

19:04Okay, sir, that is quite unfair of you to say.

19:07I'm the professional. You're the assistant. So you do as I say.

19:13And I'm the man who owns the magazine that you work for.

19:17Oh, Mr. Franklin, I didn't know you were coming by today.

19:21Well, I came because I wanted to see my favorite model, Chanel.

19:27So you can imagine my surprise when I saw her running out in the hall in tears.

19:31Oh, well, I just didn't think she was ideal for the artistic inspiration.

19:37The artistic inspiration being what? Your racism, maybe?

19:44Mosaic magazine is for women of all shapes, all sizes, and all colors.

19:51And I have never in my life heard a photographer speak to a model that way.

19:56You, my friend, are no longer employed at my magazine, and I will not be paying you for today.

20:05Sir, please. I'm one of the top photographers in the country. You can't do this to me.

20:10Uh, in actual fact, I can. And I will also be speaking to my friends in the industry, and they

20:17won't be hiring you either.

20:19This is outrageous! Your magazine's down the toilet anyway.

20:25Oh, bye.

20:31Oh, Chanel. I am so sorry about all of that.

20:35But, to make it up to you, I put you on the cover of next month's issue.

20:40Wow! Yes! Oh my gosh!

20:44But who's going to be the photographer?

20:46Well, funny you should ask.

20:48Austin, how would you feel about going from the assistant to lead photographer?

20:55I've seen your work, and I think you have a really good eye.

20:58Thank you so much! Yes!

21:04This building has some weird design choices.

21:07All these wide hallways and ramps make it look like a hospital instead of a business, don't you think?

21:11I mean, when clients come here, what do they think?

21:15Uh, good morning. You must be Madison Phillips here for the marketing job interview.

21:19I'm Kyle Martinez from HR.

21:21Yeah, that's me. I have to ask. Do all these weird wheelchair ramps and stuff hurt the company's image with

21:27clients?

21:28It seems like you're wasting a lot of space.

21:31Have you thought about how much money you're losing with all this extra room?

21:34Uh, our building works well for all of our employees.

21:38Um, let me tell you about the interview process.

21:41Uh, so Derek Williams will, uh, be your first interview.

21:46He's our HR manager, and he's, uh, really good at finding the right people for the job.

21:50Derek Williams. Is Derek really qualified to interview people for important jobs?

21:55Does he know enough about high-level positions?

21:57I'm applying for a really demanding job here.

22:00Uh, well, Derek has worked in hiring for eight years, and he has found some great people for tons of

22:07exclusive jobs.

22:07Uh, he's one of the best at what he does.

22:10But does he really understand jobs where you have to deal with clients all the time?

22:15Can he relate to executive jobs that need you to be presenting and interacting constantly?

22:20I need someone who gets what it means to be a leader.

22:22Derek has experience with all kinds of jobs, from entry-level to CEOs.

22:28CEOs, really. Has he actually hired CEOs and VPs?

22:32Because those jobs need a very specific type of person.

22:35Someone who takes charge of a room, you know?

22:37Someone who shows strength and ability all the time.

22:40These wheelchair ramps and stuff seem like too much.

22:43All this extra space and special equipment must waste valuable office space.

22:47Our offices work for all of our team members.

22:50Can I get you a coffee or a water before we start?

22:54I'll take a latte, but not from some break room that's been messed up by all these accommodations.

22:59Are your offices designed for normal business, or do these changes mess with efficiency?

23:04I've seen companies lose their edge because they focus too much on accommodations instead of getting results.

23:09Does the company have a quota for hiring disabled people?

23:12I think merit should be the only thing that matters.

23:15I'm worried about working somewhere where the standards might be different.

23:18In my experience, the most successful companies care about results, not political correctness.

23:24We hire the most qualified people for every job.

23:27Merit is always what matters most.

23:30Good. Because I've seen too many companies lower their standards for diversity.

23:35I hope that's not happening here.

23:36When I'm managing a team, I need to know that everyone can do their job to the highest level without

23:42needing a special treatment or changes to their work.

23:45We hire based on qualifications and merit.

23:49Oh, the conference room is ready for your interview.

23:52I just want to make sure I'm being evaluated fairly by someone who understands what executive jobs really involve.

23:58Are you ready? Let's go.

24:10Good morning, Madison.

24:12I'm Derek William, HR manager. Thank you for coming in today.

24:16Oh, hello there. Can you hear me okay? Do you need help reaching anything or should I move closer so

24:24you can hear me better?

24:26I can hear you perfectly fine. Thanks. Let's just get started. I have your resume here and I'm excited to

24:33learn more about your background.

24:37Will someone else be helping you during this interview? Will my answers be checked by another manager to make sure

24:43they're accurate? I just want to make sure nothing gets lost, if you know what I mean.

24:49I'll be doing the entire interview myself. I've been doing this for eight years and I'm totally qualified to evaluate

24:55candidates. Let's start by you telling me more about your work background.

25:00Before we start, I need to ask about the interview process. Can you take good notes? Can you reach all

25:07your stuff and are you able to properly evaluate qualifications for a job that requires full mobility? These are important

25:15things for executive jobs.

25:16I'm completely capable of doing a thorough interview and evaluation. I've interviewed hundreds of candidates for all kinds of jobs.

25:25Now, can you tell me more about your marketing experience?

25:30I just think someone with your limitations might not understand what executive jobs demand. So these jobs need people who

25:41can handle every part of the job. There's a lot of physical demands, client meetings, travel, presentations to big groups.

25:49I understand executive jobs very well. I actually found great people for lots of senior marketing positions. Let's focus on

25:57your qualifications.

26:00Tell me about a successful marketing campaign you've managed.

26:03Well, I've managed lots of successful campaigns, but marketing needs working with people who can pull their weight and contribute

26:12equally to team efforts. Everyone needs to handle their full responsibilities without creating extra work for others.

26:19Can you give me a specific example of a campaign you led and what happened?

26:24I led a campaign that increased brand awareness a lot, but the key to my success has always been working

26:31with fully capable team members.

26:33I believe in level playing fields where everyone contributes at the same level.

26:38Tell me about a time you worked on a diverse team with different skills and how you handle that.

26:44Different skills are fine, but I believe in equal contribution. Special accommodations can hurt workplace efficiency and create unfair burdens

26:53on other employees.

26:54When team members need special treatment, it affects everybody's ability to do their best work.

27:00I'm curious about your job here. How do you handle tax that need mobility? Do you go to all company

27:10meetings? Can you travel for business or do team building activities that might be challenging for you?

27:15I'm just trying to understand what you really evaluate.

27:19I participate fully in all parts of my job, including travel and meetings. My job involves evaluating candidates based on

27:28their qualifications and fit for the position.

27:31But surely there are things you can't assess. I mean, for jobs that need a lot of client interaction and

27:38physical presence, wouldn't it be better to have someone who understands those demands evaluate candidates?

27:46Kyle, thank goodness you're here. Could you clarify his questions for me? Maybe you should take the main notes to

27:52make sure everything is written down properly.

27:55I want to make sure my qualifications are captured accurately.

27:59Derek is completely capable of handling the interview process. He's our most experienced interviewer.

28:08I'm not questioning your experience. It's just that executive positions need a certain type of evaluation.

28:15Someone who can assess leadership presence, command of a room, the ability to show strength in challenging situations.

28:23Madison, I'd like to understand your approach to the workplace diversity and inclusion.

28:28How would you handle working with a team member who has different backgrounds and different needs?

28:35I think accommodations should not slow down operations.

28:44People need to handle all parts of their job without special arrangements. Does that make sense to you?

28:52Do you need me to help you with those documents? Do you need me to adjust your position at all?

28:58I don't mind helping if you're having trouble reaching anything.

29:02I'm fine. Thank you.

29:05Let's talk about your technical marketing knowledge. How would you approach a digital campaign optimization for a business client?

29:12But do you have enough industry experience to evaluate my answers given your situation?

29:19Have you actually worked in client facing marketing jobs?

29:23Work with marketing professionals at all level. I know current industry practices.

29:28But how would you evaluate my ability to represent the company professionally when you might not understand what clients really

29:35expect?

29:36Good afternoon, Madison. I'm Sarah Paul, the department head. I'll be your direct supervisor if you join our team.

29:42Thank you. I'm so relieved to finally talk with the actual decision maker.

29:46The initial screening was quite unusual and I'm not sure Derek properly explained my qualifications because of his limitations.

29:55I have lots of executive experience that might not have been fully appreciated.

30:00Derek is one of our most thorough and respected interviewers.

30:04He's never missed an important qualifications in any candidate assessment.

30:09Tell me. Tell me about your marketing strategy experience.

30:12But do any current team members have disabilities that might affect team dynamics?

30:17I need to understand what I'm working with. I need to be clear that I won't participate in activities related

30:23to disability accommodations or inclusion initiatives.

30:27Those policies create extra work for managers and take away from core business goals.

30:32Derek, I'll take it from here.

30:38Good luck.

30:50So, how'd I do? Did I get the job?

30:53I think I made it clear that I'm the right person for this position.

30:56Madison, your attitudes toward people who use wheelchairs make you completely unsuitable for any position at our company.

31:03Such discrimination has no place in our workplace.

31:06What? I demand specific reasons for this rejection.

31:11You're discriminating against me because I question an unqualified interviewer.

31:15This is completely unfair and probably illegal.

31:19I'll contact disability rights organizations to report that accommodations are creating unfair hiring advantages.

31:27This is reverse discrimination. You're rejecting qualified candidates to protect someone who shouldn't be evaluating normal applicants.

31:34The decision is based entirely upon your demonstrated prejudice against people with disabilities.

31:40Your inappropriate comments about Derek's competence and your assumption that wheelchair use disqualifies him from professional roles constitutes harassment based

31:51on disability status.

31:52My concerns about him were completely legitimate.

31:56You're putting political correctness over hiring qualified candidates.

31:59People with disabilities shouldn't evaluate normal job applicants because they can't understand what professional jobs really demand.

32:06Madison, your behavior today is deeply inappropriate and discriminatory.

32:11You've made assumptions about my ability based on my wheelchair use despite clear evidence of my qualifications and experience.

32:22I was just being practical. Executive positions need people who can handle every part of the job.

32:29How can someone evaluate leadership abilities when they have obvious limitations themselves?

32:34Madison, I need to tell you that I contacted your current employer to verify your employment information.

32:41You're currently under investigation for creating a hostile work environment for employees with disabilities, especially targeting colleagues who use wheelchairs.

32:52You have no right to contact my employer. That's confidential information.

32:56Your professional reputation regarding disability discrimination is already known throughout the industry networks.

33:03Several companies have quietly shared information about your problematic attitude and you've been in multiple positions with your behavior being

33:11reported likewise.

33:14That's impossible. I'm one of the most qualified marketing executives in this city.

33:19Your qualifications don't matter when your behavior violates employment laws and creates hostile work environments.

33:26Your discriminatory comments during today's interview process constitute interview harassment based on disability status.

33:34This is ridiculous. I'm the most qualified candidate you'll interview for this position.

33:40You're making a huge mistake that will cost this company big time.

33:44Madison, your behavior today showed exactly why you're not suitable for any position here.

33:49You've shown prejudice, discrimination, and a complete lack of professional judgment.

33:53Professional judgment.

33:55I was using professional judgment by questioning whether someone with obvious limitations could properly evaluate executive candidates.

34:03Your assumption that wheelchair use equals professional incompetence led to your downfall.

34:10Your inability to recognize Derek's obvious qualifications and treat him with basic respect makes you unemployable.

34:18You'll regret this.

34:24It's crucial that we document everything to protect our employees from discriminatory treatment.

34:30Yeah, her behavior was textbook harassment based on disability status.

34:34I'm glad that's over.

34:35It's unfortunate when prejudice blinds people obvious qualifications and basic human decency.

34:42Madison's career is effectively finished.

34:45Word travels fast in our industry, especially about behavior like that.

34:49Her discrimination against wheelchair users became the very thing that destroyed her professional prospects.

34:56We'll continue maintaining an inclusive workplace where everyone can contribute regardless of mobility differences.

35:03That's what makes us stronger as a team.

35:08So then we got to the summit and it was just completely covered in clouds.

35:12We couldn't see anything.

35:14After all that work.

35:15I know.

35:16Oh my God.

35:17What can you do?

35:22That's wild.

35:24Oh.

35:26Look at that guy.

35:27He looks like he might tip well tonight.

35:29Definitely looks the part.

35:31Woof.

35:31All right.

35:32Let's hope he's a good player.

35:36Hello, sir.

35:37Welcome to Sally's Diner.

35:38Can I start you off with something to drink?

35:40We have a fantastic selection of wines.

35:43Good evening.

35:44I, um, I will have a glass of your finest red, please.

35:47And, uh, and maybe some, um, sparkling water to start.

35:51Thanks.

35:51Excellent choice.

35:52I'll be right back with your drinks.

35:55What can I get you?

35:56Uh, hey there.

35:58Just a cup of coffee, please.

36:00Sure.

36:01Anything else?

36:02Uh, nah.

36:03That's all for now.

36:04All right.

36:05I'll be back with your coffee.

36:17Here you go, sir.

36:19Your wine and sparkling water.

36:21Have you had a chance to look over the menu yet?

36:23Do you know what you'd like to order?

36:24Um, not yet, but I, I am sure that everything here is great.

36:29Uh, what would you recommend?

36:30Well, our steak salad is really popular.

36:33Cooked to perfection and served with a side of asparagus.

36:36It's one of my personal favorites.

36:38You know what?

36:38That sounds delicious.

36:40I'll go with the steak salad, um, medium rare, but, um, skip the asparagus.

36:46Excellent choice.

36:47That'll be right up.

36:58Here's your coffee.

36:59Decided on anything else yet?

37:01I will just have the soup of the day, please.

37:05Cool.

37:06Soup of the day it is.

37:09Coming up.

37:10Is there anything else I can get for you while you wait for your steak?

37:13Uh, no, no, no.

37:13I'm perfect.

37:15My pleasure.

37:16I hope you're enjoying your wine.

37:17Oh, I am.

37:18Thank you so much.

37:19It's a wonderful place.

37:20I really appreciate the recommendation.

37:22Of course.

37:23It's always a pleasure to serve someone who appreciates the finer things.

37:27Here's your soup.

37:29Enjoy.

37:30Fantastic.

37:33Yeah.

37:34Whatever.

37:34Do you need anything else?

37:36Um, yeah, a water would be great.

37:40Sure.

37:40All right, one water coming up.

37:42And here's your steak salad, medium rare, just as you ordered.

37:47Uh, that looks fantastic.

37:51Thank you so very much.

37:53My pleasure.

37:54If you need anything else, just let me know.

37:57Here's your water, all done.

38:00Ah, fantastic.

38:01Oh, thank you.

38:03Um, the soup.

38:05The soup?

38:06Very good.

38:07Compliments to the chef.

38:09Awesome.

38:10Guessing no dessert, right?

38:16How was your meal, sir?

38:18That was an excellent meal.

38:20I have not enjoyed a salad like that in a long time.

38:24I'm so glad to hear that.

38:26Would you like anything else?

38:28Dessert, perhaps?

38:29We have a fantastic chocolate lava cake.

38:31Uh, tempting, but I think, I think I'm full.

38:36I think I'll just, uh, take the check, please.

38:38Of course.

38:39I actually have that right here for you.

38:41Take your time, though.

38:42Okay, great.

38:43Thank you very much.

38:48Oh, sir, wait.

38:51Uh, do you, do you need change?

38:53This was just too much money.

38:55That was fine.

38:56I know how tough this job can be.

38:59Considered as it.

39:01But, why?

39:03I didn't treat you that well.

39:05Eh, I can afford to be generous.

39:08Not everyone who looks simple is poor.

39:11Have a good night.

39:12But, sir, this is a thousand dollars.

39:24Thank you for dining with us, sir.

39:27I hope you have a wonderful evening.

39:28Again, it was such a pleasant meal.

39:31Have a good night.

39:33Yep.

39:38Um, sir, excuse me?

39:41Yeah?

39:42I couldn't help but notice that you didn't leave a tip.

39:46Sorry about that.

39:47Um, I just, um, you know, I don't have much cash left on me.

39:51Oh.

39:52I see.

39:53Look, I understand that you worked really hard tonight.

39:56But, you know, I'm just on a tight budget.

39:58Times are tough.

40:00I understand.

40:01It's just, I thought...

40:04Well, you know, sometimes, appearances can be deceiving.

40:09Yeah.

40:10I'm starting to think that.

40:12Uh, well...

40:14Thanks so much.

40:14Haha.

40:30Rough night?

40:30You could say that.

40:32You could say that.

40:33I guess I misjudged some people.

40:35Happens to the best of us.

40:36What's eating at you?

40:38That guy who left Jack...

40:40Dude, I treated him like he didn't matter because he looked...

40:44Poor.

40:45And he ended up leaving a huge tip.

40:48Wow.

40:49And how about the other guy you were talking about earlier?

40:52No tip.

40:53Said he didn't have any cash left.

40:57People surprised you, don't they?

40:59Yeah.

41:00I guess I was too focused on the wrong things.

41:03Hey, I mean, it's easy to get caught up in appearances, but everyone has a story, Lucy.

41:08Don't judge a book by its cover.

41:10You're right.

41:11I need to remember that.

41:13You'll get there.

41:14It just takes time and a few good lessons.

41:16Thanks.

41:30And...

41:31Action.

41:33Here you go, sir.

41:35Your wine and your water.

41:37Have you had a chance to decide what you'd like to eat yet?

41:41Uh, no, because I don't have a f***ing menu.

41:43Ha, ha, ha.

41:46What should we do?

41:48Should we just cut that?

41:49No, there's, um, there's time that passes in between this.

41:52Right.

41:52So she could've already brought it.

41:53Oh, I'm so sorry.

41:54F***ing.

41:58F***ing.

41:59F***ing.

42:00F***ing.

42:00You look all slick.

42:01Yeah, you're ready.

42:03Alright.

42:03F***ing.

42:04F***ing.

42:09F***ing.

42:10You could say that.

42:12I was not looking at that.

42:13That was my bad.

42:13No worries.

42:14That's hard.

42:15That's all you got.

42:16Damn, dude.

42:18F***ing.

42:19F***ing.

42:19What the f***.

42:20I've only been doing this for a whole-ass year.

42:22Alright.

42:23And action.

42:28Oh my God, the autofocus freaked out.

42:30Sorry.

42:30Okay.

42:31Hold on.

42:32We'll get this soon.

Undercover CEO Exposes a Restaurant Manager’s Shocking Bias

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