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It's now been a month since dual earthquakes measuring over 7 on the richter scale violently shook Venezuela, killings at least 5-thousand people and devastating the homes of millions. Without adequate hospitals and with an economy barely functioning, aid agencies are still trying to provide essential medical care and food to Venezuelans in the hardest-hit cities. Johannes Chinchilla is from the International Federation of Red Cross.

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00:02One month in we can see that the needs have shifted, right now we are seeing a shift to
00:08more primary healthcare and also the treatment of chronical diseases.
00:13We are also supporting in mental health and psychosocial support, which is a very important
00:18aspect.
00:20So the people that the help goes to is really the affected community, the healthcare system
00:28is under pressure.
00:2944 hospitals have been destroyed, over 100 primary health facilities, healthcare facilities
00:35have also been destroyed.
00:37So healthcare is really one of our priorities at this moment.
00:40And what sort of numbers of people are you attending to?
00:46What conditions are they suffering?
00:49I assume trauma injuries came initially after the quakes, but what is the nature of the illness
00:57now?
00:59So between our two clinics that have been set up, one in, well, both in the affected
01:05areas, one in La Guayra and one next to a damaged hospital in San Jose in Maiketia, we are seeing
01:12between 100 and 300 patients per day.
01:15The exact conditions, of course, they differ from person to person.
01:20But as you said, trauma care, that is becoming less, but we are still seeing people, for example,
01:27with diabetes, pregnant ladies that come for checkups, people with chronic diseases like
01:36diabetes, these are the types of things that we are currently seeing.
01:41And outside of the field hospitals, in the broader community, how are food supplies holding up?
01:52Well, within the temporary reception centers that people are residing, there is food.
01:59Most of the times, this is being prepared for them.
02:04The Venezuelan Red Cross is also handing out kitchen sets so that people can either now or in the future
02:10start cooking themselves again.
02:13I would say food supply is still ongoing, but of course, a lot of people have also lost their jobs,
02:22their incomes.
02:22So that will be a big concern as well for the future, which is why we also have to look
02:28into livelihoods
02:30and how we can help people get back on track again.
02:33Of course.
02:34And then there's shelter and homelessness.
02:37What's being provided on that front?
02:41So on that front, at this moment, we are still doing assessments and seeing what the exact needs are
02:47and how we can support there.
02:50So that is something that we will need to see in the future.
02:52But we know that this is a long...
02:57This is a long...
02:58It will take time to provide the help needed for the people.
03:04The Emergencies Appeal of the International Federation of the Red Cross and Red Crescent Societies
03:11is there for two years, in which we want to help 300,000 people.
03:18And we have a specific focus on this long term, because we know that many times there's a lot of
03:24attention
03:25at the beginning of a disaster like this, in this case of the two earthquakes, but it naturally drifts away
03:31after a while.
03:32But that doesn't mean that the needs are less or that the affected population doesn't need support after those initial
03:40weeks, initial six months.
03:42So that is something that we are really now focusing on.
03:45Of course.
03:46I might just take you back, Johannes, to something you mentioned earlier, and that is around mental and psychological care.
03:54What sort of professionals are available to provide that?
03:59What are you encountering?
04:02Yes.
04:03So in terms of mental health and psychosocial support, we have volunteers from the Venezuelan Red Cross,
04:12and we have also experts from the International Federation of the Red Cross and Red Crescent Societies
04:18that are currently supporting activities around mental health.
04:22And we are seeing adults, but also children, also elderly people that have all been affected
04:32because of these two earthquakes.
04:34And the emotional damage is not always visible on the surface.
04:44So it's something that we really also want to raise awareness about, keep thoughtful of,
04:51and also make sure that people know where to find us if they need any type of psychosocial support.
04:58And we've heard your appeal that you've made here today, Johannes, for the international community
05:04to continue to pay attention.
05:06But can I ask about Venezuelan authorities themselves?
05:10There was early criticism, naturally enough, after the twin earthquakes.
05:16But what are your observations now about the Venezuelan government and its agencies?
05:22Are they helping or hindering?
05:25So we understand that there are concerns because there, of course, are still a lot of needs.
05:31As the Red Cross, we are a neutral organisation and we are auxiliary to the authorities.
05:37So we try to support the people that need our help most.
05:41And that is something that we will continue to do, no matter the location, no matter the country,
05:47no matter the disaster that we're responding to.
05:50So our first and most important goal is to help the people that need it most.
05:58I understand that tradition of the Red Cross.
06:01Johannes Chinchilla, thanks so much for the update.
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