00:02Barbara Belmont's air conditioning unit has been out of action for much of winter.
00:07I haven't had adequate and sustainable heating in this house since the 9th of June.
00:14That's when the public housing tenant notified Housing ACT of the issue.
00:19More than a month on, she's been told the unit needs a new part, which is still three to five
00:24weeks away.
00:25This has started to wear me down to so much that I was in tears a few weeks ago.
00:31The freezing temperatures have now become so unbearable, she's decided to relocate in the short term to Queensland to stay
00:38with her son.
00:39The opposition says it's received several calls from public housing tenants and their families about similar issues.
00:46For every decision we make in this space and in the public housing space, there are human beings behind that
00:54decision.
00:54And that's what I want the government to keep in mind.
00:58The issues with heating come months after a scathing ACT Ombudsman report found the Territory Government had not satisfied its
01:05legal obligations as a landlord, often taking a long time to finish repairs.
01:11Can parents our right to be outraged about the state of public housing here in the ACT?
01:16In a statement, an ACT Government spokesperson said it's committed to working with tenants to ensure interim solutions are in
01:24place or repairs are being arranged.
01:26The spokesperson said the government would also continue to work with maintenance providers to ensure repairs are carried out as
01:33quickly as possible.
01:34Heating in Canberra is not a luxury, it's a necessity.
01:38A fact of life in Australia's coldest capital.
01:42The participant says the Draper, a
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