00:00You have to stay agile, and the way our tech stack enables that is we are very focused on innovation.
00:21My name is Andrew Quist. I am president of Security National Mortgage Company.
00:26We are an independent mortgage bank and a retail mortgage bank.
00:30We are licensed in 48 states.
00:33Our biggest states are Utah, Texas, Nevada, Arizona, and Hawaii, interestingly enough.
00:40And primarily, we serve the southern half of the United States.
00:47We win in today's market by our unique structure at Security National.
00:53So we are part of a family of financial services companies.
00:57We are publicly traded, but closely held and majority controlled by the Quist family.
01:04We have a unique structure and a unique opportunity to have the transparency of a public company,
01:10but to have the stability and long-term thinking of a closely held entity.
01:16Security National was founded by my grandfather in 1965.
01:19And so we have a very family-oriented culture and ethic.
01:26That comes with a long-term vision for growth and for stability at our organization.
01:34But as a publicly traded company, we also have the transparency that comes with that.
01:39We are part of a family of companies.
01:41So we have life insurance, we have real estate, we have cemeteries and mortuaries.
01:47But that family of companies gives us the opportunity to provide unique loan products to our originators.
01:54And so we win and we are unique in this environment because we have portfolio products
02:00that we can offer our loan officers that no one else has.
02:04We hold those on balance sheet and we give our loan officers tools to compete in this environment.
02:10We try to create a family environment at Security National and make sure people feel like they are part of
02:17our family,
02:18that they are a member of something greater than themselves.
02:25The right partnerships are extremely important in today's environment.
02:28If you don't have the right partnerships, there is no way you will survive in today's mortgage environment.
02:35Our capital markets philosophy, our lock desk philosophy is one of collaboration, is really something that I think sets us
02:43apart.
02:43We encourage our loan officers, we encourage our producers to reach out to the lock desk,
02:49to work proactively on solutions to the problems that they're facing.
02:53And so that is something that we emphasize is that communication and transparency.
02:58Some people like to shut secondary off, shut the lock desk off, not us.
03:04We encourage that communication and that workaround.
03:08We also enjoy the transparency that comes with being a publicly traded company.
03:14Everyone can see exactly what our secondary gain is on any given quarter.
03:20And I think that's a good thing.
03:24Polly is a fantastic partner of ours.
03:27The thing we really were looking for in a partner with Polly was someone that was forward thinking,
03:33someone that had the right technology stack to compete in today's environment.
03:41Someone that was not burdened by legacy systems and someone that was going to be able to grow in today's
03:47environment and change and scale.
03:49And that's something that Polly has done tremendously.
03:52They have taken advantage of the new technology that is out there and really made our lock desk an area
03:59of strength at Security National.
04:01A prime example of what that has done for us is we are a company that did $2.3 billion
04:07in originations last year in 2025.
04:10We have two lock desk individuals.
04:13Polly enabled that because of the automation and the ease of use of Polly.
04:19And so that's something that we are very proud of, that we can run lean and yet be a very
04:24high-touch organization with our producers.
04:28That's something that we would not have been able to do without Polly.
04:31The automated lock confirmation process is something that is extremely valuable.
04:37The fact that when we're relocking that that is automatic and that Polly can understand what our relock policies are
04:44and implement those flawlessly is something that's really helped us in that partnership.
04:49I think the thing that has helped our originators win deals with Polly is the ease at which they can
04:56price multiple loan scenarios.
04:58They can obviously highlight any number of loan scenarios with their borrower and get that pricing instantly instead of having
05:07to price each one individually or separately.
05:10So that speed and that transparency has helped tremendously in this environment.
05:18You have to stay agile.
05:20And the way our tech stack enables that is we are very focused on innovation.
05:27And so we spin up apps that help our originators do anything from price loans to work on leases for
05:37their branch locations to scenario desk automation.
05:40And so we are constantly looking for the most innovative and unique techniques that are out there to improve that
05:48stack and stay agile because it is a shifting market and something that changes all the time.
05:53A lot of mortgage companies are looking for ways to take the loan officer out of the origination process.
06:00We are looking to empower them and looking for ways to include them more fully in that process because I
06:07believe that there is a space and a customer base that is craving that in this world of increased automation.
06:13Another opportunity or something that I'm focused on is we want to structure a company that will thrive, and I
06:22mean thrive, in any rate environment.
06:25I think many companies' strategies and focus today is preparing for a downturn in rates.
06:33Well, if we have an extended elevated rate scenario, that's something that we are also prepared for at Security National.
06:40And through enabling builder partnerships with other members of our family of companies, by finding strategic relationships with those builders,
06:50we're able to provide unique loan opportunities for our originators that they will have in an elevated rate environment.
06:59So we want to be structured for whether rates are in the sixes, in the sevens, or in the fives,
07:06and provide a stable environment and platform for our loan officers to thrive in any of those rate environments.
07:14We have a real focus through our life insurance company partnership, where we are providing acquisition and development financing and
07:22providing construction financing for home builders.
07:24And we're providing this for small to mid-sized home builders that are really out there producing affordable housing products.
07:33And so we work closely with those companies.
07:36We have partnerships with those companies to provide those housing opportunities.
07:41And we work and put our loan officers in those communities to make sure we can get people qualified to
07:48buy those homes.
07:49We work very closely with our home builders so that they are constructing houses and opportunities that will be affordable,
07:58that will provide places to live for the majority of the people in the United States.
08:13And I hope you, thank you so much, do you want to make sure our loan
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