- 44 minutes ago
Snow Patrol Nz - Season 2 Episode 7
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Short filmTranscript
00:00.
00:04Coronet Peak, Queenstown.
00:07How we feeling?
00:12New Zealand's number one party playground.
00:18For the young and the young at heart.
00:25Four-year-old male with a confirmed loss of consciousness.
00:28Where mishaps and misadventures happen every day.
00:40This time...
00:42Keep going in!
00:43We are all hands on deck at the moment.
00:46The heaviest snow dump of the season
00:48pushes the Rhodes team to their absolute limits.
00:52Stop! Stop!
00:54We just had a report of a four-year-old male
00:58who has lost consciousness.
00:59Tristan's wipeout...
01:01Tristan! Tristan!
01:02..is every parent's worst nightmare.
01:05We need to keep talking, buddy.
01:07Tristan!
01:08Just come.
01:08OK.
01:09You can offset pain out of ten.
01:11Good luck.
01:12And Izzy's ski bindings failed to release.
01:15Sore on the side.
01:16Leaving the beginner skier with a serious leg injury.
01:19So, yeah.
01:23Stand by to your mountain.
01:25Weather up to you.
01:27Clouds, possible showers, snow.
01:30Freezing levels rising up to 2,100 metres
01:32with gusts up to 85 kilometres.
01:36Coronet Peak.
01:37Queenstown.
01:39And heavy snowfall is creating white-out conditions
01:42on the slopes.
01:44At Coronet, we don't really have trees above snowline.
01:48And when those white-out conditions come in,
01:51you know, you've got white clouds and white snow.
01:54And, you know, it can be actually quite scary
01:56for a lot of our guests skiing in those conditions.
01:59It doesn't take long for the calls to start coming in for ski patrol.
02:04Patrol from Edmunds.
02:06Patrol.
02:07Go for patrol.
02:08This has had reports of an injury
02:10at the top of the hurdle of the M1 intersection.
02:14Yeah, copy that.
02:14We have a patroller on route.
02:17Patroller Finn is responding to an injured guest on the M1.
02:21The M1 is a two-kilometre run
02:23for intermediate skiers and snowboarders.
02:28Hey, guys. You have a knee injury?
02:31Yeah.
02:3122-year-old Izzy was on day one of her skiing holiday
02:35when she tripped on a thick patch of snow.
02:38Hey, I'm Finn. What's your name?
02:41Isabelle. Nice to meet you, Isabelle.
02:43So can you tell me what happened?
02:45I think I was turning and then I somehow got myself caught
02:51and then took out my knee and then popped.
02:54Did you feel a pop, hear a pop?
02:56Yeah, both.
02:57Cool. And what's that pain out of ten?
02:59Probably like a nine.
03:00Nine out of ten?
03:01Yeah.
03:02Okay.
03:02Over here.
03:03Yeah.
03:04And over here is where it's the family's sore.
03:08Um, got on scene and saw that she was in a lot of pain.
03:11Have you tried moving it, standing up or anything like that?
03:13Um, I tried moving it. It's a slight sore to move.
03:16Cool. I'm going to try and move it.
03:17If it's too sore, we'll stop straight away, okay?
03:19Yeah.
03:24Yeah, okay.
03:25That's all we're going to do.
03:26Um, is it more comfortable in that thin position?
03:29Yeah, I think so.
03:30Sweet.
03:31Issy needs to be taken to the med room.
03:33The problem is, to move her safely, her leg has to be straightened and put into a splint.
03:39It's a painful but necessary step.
03:42Trying to minimise the amount of movement is really kind of key.
03:46You're in the rig, we try and go as slowly and carefully as possible but, um, yeah.
03:51It's always going to be bumpy, um, so those kind of movements can be really painful.
03:57Cool.
03:58So, um, in this little rig pack, um, we've got this splint, which is what I'm going to put your
04:03knee in.
04:03Mm-hmm.
04:05So, what we're going to do is I'm going to get some pain relief down here.
04:09Um, just because I think getting it into the splint is going to be really quite difficult.
04:13Um, and I don't want to move you until we get some, like, pain relief and get you nice and
04:18comfortable.
04:18Sound good?
04:19Yeah.
04:20Great knock from Finn.
04:23Go ahead, Finn.
04:24Hey, I got a left knee injury.
04:26Uh, could I just get into Knox to sing?
04:29Done.
04:34Hey, mate.
04:35Just, uh, checking if there's any update on the chain claw on the road.
04:40We are getting two wheel drives to start fitting chains at Chain Bay 4.
04:47Yeah, copy that.
04:48The heavy snowfall means it's all systems go for Harry and his roads team.
04:53So, yeah, some days we can get on it in terms of road management and making sure that the road
04:58is clear and accessible and chain free in the mornings.
05:01But other days, you know, we can't control the weather.
05:04We can only watch it and try and make a plan according.
05:09And, yeah, some mornings it comes in really hard and we're left kind of chasing the weather and a bit
05:14behind.
05:15And, um, it can cause a bit of chaos.
05:19We are all hands on deck at the moment.
05:23Um, getting everybody up the mountain safely.
05:26We are currently preparing for 15 potentially centimetres throughout the day.
05:32Yeah, we can definitely see the, uh, snow changing at the moment.
05:38It takes a small army of dedicated roads crew to keep the access roads safe in these conditions.
05:45Tyre chains are a must on days like today.
05:48Here in New Zealand, there's only usually one standard set of tyres.
05:53Um, and they're not made to withstand ice and snow.
05:57What happened?
05:59Oh, this is a nice sideways slip!
06:03So, when it becomes slippery, the tyres are just naturally going to slip out and you're going to lose traction.
06:09So, chains just help in giving that extra bit of grab onto the road.
06:13So, we're hoping people will be bringing up chains today.
06:17So, we're going to set up a, not a chain bay as such, but just a checkpoint.
06:20So, the cones will hopefully slow them down so we can ask them whether they've got chains on or not.
06:24If not, we'll send them back down so I'll tell you, James.
06:27It's going to be a, it's definitely going to be a long day.
06:34Express stop from James, express stop.
06:38Uh, go ahead James.
06:41Just have a report of a four-year-old male who has lost consciousness at the bottom of Pump House
06:46steps.
06:48A copy, four-year-old male, loss of consciousness.
06:55Ski patroller, Ben, is responding to reports of a four-year-old snowboarder in serious trouble on the M1.
07:02Let's out, it's a nice thing.
07:03Yeah.
07:04He just, he looks.
07:05First step.
07:06I need to look up.
07:07Look up, Ben.
07:08And then open nice and wide.
07:10Nice and wide.
07:11Go guys.
07:12Tristan's board caught an edge in the snow.
07:15He somersaulted onto his head and was knocked out cold.
07:19Get down down there, mate.
07:22Tristan is conscious, but he's still very sluggish and he cannot focus.
07:27Tristan?
07:27Tristan?
07:28Tristan?
07:29Tristan?
07:29Tristan, get Tristan to bed.
07:30That's it.
07:31Nice work, mate.
07:33Do you know how he fell?
07:36Uh, he was going sideways.
07:38Yeah.
07:38I think he just caught his edge in the snow and then he, he, he flipped over like a 360,
07:42but on top, his head clipped it.
07:45All right.
07:46Tristan was coming down and then he, um, he tumbled over and he fell off and he hit his head
07:51pretty hard on the snow.
07:52When I came back to, like when I came down to him, lifted his helmet and he was, his eyes
07:56were rolling and he lost consciousness.
07:58You listen to Ben, he's telling you.
08:00You're going to lie back, lie back, lie back, lie back, keep lying back, keep lying back.
08:05Nice work, mate.
08:06Fortunately, he's wearing a helmet, um, but you know, even still a helmet doesn't protect you from concussion.
08:12Can I hold my hand?
08:13Are you cold?
08:15Tristan appears to be going in and out of consciousness.
08:18Tristan?
08:18Tristan.
08:19Raising the alarm bells for ski patrol.
08:21Tristan.
08:27Are you cold?
08:29I thought it was a bit.
08:29A little bit.
08:30On the M1, 22 year old Izzy has injured her knee after a slow twisting fall.
08:36She's in nine out of ten pain.
08:38Yeah, she kind of just got stuck in the loose stuff and then, um, sort of just got bogged down
08:44and then fell over and kind of rolled over an air wee bit.
08:46Yeah.
08:47Ski patrol need to get Izzy's pain under control before they can splint her leg into position.
08:53So, have you had interlocks before?
08:55Life and gas?
08:56Oh, maybe, yeah.
08:57Yeah.
08:58So, um, we'll start off with this.
09:00We'll get you, um, doing this for a little bit and then we'll start moving your leg and getting you
09:04into that block quickly.
09:05Right.
09:05Sound good?
09:05There's not really a lot you can do for a knee on the hill.
09:08Um, you're pretty much just trying to immobilise, give them good, um, pain relief, um, and then, yeah, get them
09:15to,
09:16the clinic as fast as possible.
09:18Is that working?
09:19It's magic?
09:20Feeling pretty good?
09:20Yeah.
09:21Cool.
09:22Sweet.
09:22So, um, we are going to have to move your leg now and get you in the splint.
09:25It is going to be a little uncomfortable, but we're going to do it as fastly, as smoothly and as
09:29painless as possible.
09:30Okay?
09:31You ready?
09:31Okay.
09:32Three.
09:32Two.
09:33One.
09:37Uh.
09:38Worse.
09:40Sorry.
09:40Well, they're the same, yeah.
09:42How's that feeling?
09:43Sore, but not unbearable.
09:47Yeah.
09:47Nice.
09:49Hey, Dan, we have a 20-year-old female with an isolated left knee injury.
09:53We'll beat your door in five minutes.
09:57Thanks, Ben.
09:57See you soon.
09:58Um, so it might be a little bumpy on the way down, but we're just going to try to keep
10:02it as smooth as possible.
10:04Yeah.
10:05While we're running the rig, we're constantly checking back.
10:09How we doing?
10:10Asking them how they're doing and making sure that they're happy and calm.
10:13All good?
10:15Great.
10:17And just be reassuring as well.
10:20That's kind of really important.
10:21Not kicking up too much snow.
10:23Great.
10:27Hey, Tristan.
10:29Tristan.
10:30Four-year-old Tristan appears dazed and confused following his snowboard wipeout.
10:35We need you to answer when we talk to you, alright, mate?
10:38You need to keep talking, buddy.
10:40Does he have a brain injury?
10:41Is he afraid?
10:43Or could it be a bit of both?
10:46Tristan.
10:46Okay.
10:48When I talk to you, you need to answer to me, okay?
10:50Can you turn up?
10:51Yes?
10:52Knock your head.
10:53Up and down.
10:54Can you go up and down?
10:54No, no, no.
10:56Okay, okay, okay.
10:57Tristan is showing all the signs of concussion.
11:00Can you point to your neck and back and show me where it hurts?
11:05Does it hurt up in there?
11:07Can you point to it for me?
11:10It hurts in your head.
11:12You got a sore head?
11:13Yeah, alright.
11:14Does your back hurt at all?
11:16Does that hurt?
11:18Does it hurt all the way down your back?
11:20Yeah.
11:21Tristan's complaining of back pain.
11:23And that's a red flag for a spinal injury.
11:26Yeah, so he was indicating that he had some midline point tenderness, which means he had some pain directly on
11:31his spine.
11:32That mixed in with a concussion where someone can't give us a clear indication of what's going on with their
11:39spine means that we have to put them in full spinal mobilisation.
11:42It's hard to tell if his back is realistically really sore or not, but we'll take the precautionary measure.
11:49We'll get a vacuum mattress down here, we'll get a toboggan down here.
11:52Okay.
11:52And we'll attach this into our medical centre.
11:57Go ahead.
12:03Can I get the back mat and a reg to site?
12:07Yeah.
12:0810-4.
12:09Back mat and reg inbound.
12:16The roads.
12:18We are now at zero degrees down at Car Park 6.
12:23The snow is definitely becoming a bit fluffier.
12:25So let's keep strong eyes on the road, make sure we're getting ready to grit when needed.
12:32Road's boss Harry is bracing his team for a busy day ahead.
12:36The weather conditions are worsening and it doesn't take long for the SOS calls to start coming in.
12:43Copy, Harry.
12:45Yeah, going for Harry.
12:47First one of the day.
12:48Someone's stuck just down from Car Park 7.
12:52First two-wheel drive.
12:53All right.
12:54Yeah, copy.
12:55I will be there virtually.
12:59Harry needs to keep the access road clear and the holidaymaker's moving.
13:05Hey guys, you've got the chains on the wrong wheels.
13:08Sorry?
13:09You need to put your chains on the back.
13:11Oh, okay.
13:12I didn't know that.
13:13Like 90% of our incidents on the road are either from ill-fitted chains or no chains at all.
13:18Yeah, that creates a lot of risk.
13:21So let's take the chains off real quick and we'll put them on the back wheels.
13:26Okay.
13:26Because that's where your drive's coming from, that's why you're sliding out.
13:30The van is completely blocking the access road.
13:33Mild congestion can very quickly turn into a full-blown gridlock.
13:39The roads team needs to move fast.
13:42Assisting guests with putting on chains is kind of a touchy subject because it's not actually a service we provide.
13:51Because it kind of takes our attention away from the road.
13:54But, you know, if you see someone struggling, we're happy to help.
13:58We don't want you going up with chains that are poorly put on.
14:04All right.
14:05Jump in.
14:06All right.
14:06These guys should be getting out of the way now.
14:11All right.
14:11Road is clear.
14:13Below.
14:14Car park three.
14:18Ski Patrol has delivered 22-year-old Izzy to the med room.
14:23How was that right down here?
14:25It was all right.
14:26Yeah?
14:26Not too bad?
14:26Yeah.
14:26Not too bad.
14:27Not too scary?
14:28No.
14:29First time going down Wall Street?
14:30Yep.
14:33Izzy's hurt her knee after a nasty stack on the M1.
14:39So Izzy, 22, felt and heard a pop in the left knee.
14:45Zero is no pain.
14:46Ten is the worst one we've had.
14:47Where are you sitting at now?
14:50Probably an eight.
14:51Still an eight?
14:52Yeah.
14:53Still quite sore.
14:54Are you happy for us to start taking the squats off?
14:56Yeah.
14:57Undo these boots.
14:59I somehow fell over.
15:01I think I caught the snow at an awkward angle.
15:05My skis went underneath me and then I went straight over the top.
15:08Ready?
15:09Three, two, one.
15:11Izzy's partner Jackson taught her how to ski on the beginner ski runs.
15:15He was convinced she was ready to take on the M1.
15:18Maybe I shouldn't have taken her up the Express too that soon, eh?
15:24I thought I was fine.
15:25Yeah, she was doing all right on Meadows so I thought she'd be fine on the main chair.
15:31But, yeah.
15:32Got you.
15:33Righto.
15:34And you've not had any injuries to this knee or this ankle or the foot.
15:38Cool.
15:39Righto.
15:39Let's have you get these socks popped off, that's all right?
15:42Hilton is a sixth year medical student.
15:45He's here in the med room doing his medical elective.
15:48So it's a really unique opportunity for med students to spend some time with us up the mountain.
15:55Push your foot down against my hand.
15:57It's a very unique environment and it helps them to develop their pre-hospital skills.
16:03Is that as strong as you can go?
16:05Yeah.
16:05And improves their examination and history taking.
16:08Try to pull up.
16:10That's all good.
16:12The outside here.
16:13That's all good.
16:14That's okay.
16:15The little bump here.
16:16Yeah, that hurts.
16:17That's sore if I push.
16:18Yeah.
16:18Is he still in serious pain?
16:21Ligament damage is a real possibility.
16:24That's sore?
16:24That's sore, yeah.
16:26So there's lots of structures in a knee that can get damaged when you're skiing or snowboarding.
16:31The meniscus can get torn.
16:34Then you've got ligaments and they can be sprained in a minor way or have a full sickness tear.
16:43There we are, son.
16:44That's sore?
16:45Yeah.
16:51Tristan?
16:52What's that?
16:52Tristan?
16:53Can you see Ben?
16:54Can you talk to me?
16:55On the M1, ski patroller Ben is assessing four-year-old Tristan.
17:00Tristan's hurt his back.
17:02Tristan, do you see Ben?
17:02Can you talk to me?
17:05Sir?
17:05Tristan?
17:06Tristan, do you see Ben?
17:07And is struggling to talk.
17:09Can you say, say, my name is Tristan?
17:13Nice and loud.
17:14Big, big boy voice.
17:18It's all right.
17:18I'm here.
17:19I'm here.
17:19Can you say my name is Tristan?
17:21Tristan's back pain and head injury are cause for concern.
17:25Ben's called for backup to help ease Tristan down the mountain.
17:28We've got a nice little mattress coming that'll keep you nice and safe.
17:33We've got toboggan coming and then you're going to go get warm and you're going to see our doctor.
17:38Does that sound good?
17:39All right.
17:43Hi guys, this is Tristan.
17:44He's four years old.
17:46Hi Tristan.
17:46He had a quick fall on the M1 here.
17:49He has pain in his C-spray in his back, but what we'll do is we'll put him in the
17:53back mat just to keep him comfy.
17:55And we'll go see Nicky.
17:57Cool.
17:57See that.
17:59Head injuries can start to deteriorate very fast, especially mixed with that spinal pain.
18:06We really want to make sure that we get this patient down to see our doctor and stabilised as fast
18:12as possible.
18:13Can you give yourself a big bear hug like I'm doing?
18:16Lift those arms up mate.
18:17Cross your arms.
18:18Good boy.
18:18Really cross.
18:19If Tristan has fractured his C-spine, he could be at risk of paralysis.
18:23Moving on three.
18:24One, two, three.
18:26A slow and steady extraction is what's required.
18:29Nice.
18:30We're going to wrap you up nice and cosy.
18:32With spinal injuries, if we are to move that patient too much, you know, we could definitely cause more damage.
18:40Right behind your cable and I'm going to come with you.
18:42For Tristan's mum, Catherine, this is every parent's worst nightmare.
18:47We use our vac mats to keep them as immobilised as possible.
18:50The risk is if we don't decide to use that immobilisation, that we can cause further damage to the spine
18:57on transport.
18:57All right Tristan, you ready to go mate?
19:00Oh, all right.
19:02Any of that bumping around as we head down towards the clinic actually could cause damage to the spinal cord
19:09and have real bad repercussions for a patient.
19:18That's sore?
19:20It's moving, huh?
19:22Yeah.
19:23She's done her, she's done her nice and now we're in the mid, mid-team thing.
19:28Yeah.
19:29She had to get the wee toboggan thing down there once.
19:31That's sore.
19:32Yeah.
19:33Kiwi couple Izzy and Jackson's skiing holiday has taken a painful twist.
19:38So, Izzy was skiing on the M1 and her skis crossed and she fell over and heard her pop.
19:47Is there any effort sore?
19:48Yeah, it's quite sore.
19:49The popping sound Izzy heard could indicate a ligament tear.
19:54So, when I examined Izzy's knee, it was hot and swollen.
19:59I saw her on this side.
20:01She couldn't move it properly so she couldn't flex it to 90 degrees.
20:06And are you able to bend it?
20:08I don't know.
20:09I don't know.
20:10Is it there?
20:10No further?
20:12It feels.
20:12Same.
20:13What sort of?
20:13OK.
20:14That can indicate a lot of different things, anything from a fracture to an ACL or a bad sprain.
20:22Do you want to try and see if you can stand on it?
20:26I'll give it a go.
20:27OK.
20:31Whether or not Izzy can weight bear will help diagnose the severity of her injury.
20:40OK.
20:42So, with Izzy, she also couldn't put her weight through it.
20:47Not going to happen?
20:49I don't think so.
20:52And the mechanism of the injury made me suspicious for an ACL.
20:58So, what you'll need to do is go down to Queenstown and get an X-ray of your knee.
21:02We just need to make sure that there's no breaks to any of the bones in your knee.
21:08Izzy and Jackson's ski holiday is over.
21:11But the blame game is just getting started.
21:14Yeah.
21:15All his fault.
21:16He took me up it, thinking I'd be able to do it.
21:20I was literally saying I'd be so proud of myself if I get down to the bottom.
21:24Well, I did.
21:25Just not the way I wanted.
21:28Yeah.
21:31We're getting a bit of sleep down here.
21:34If you guys can just keep checking the road.
21:37Yeah.
21:38Just keep a super close eye on how it's all looking.
21:41Right.
21:42It's coming up pretty thick still.
21:44Every part, I trust it ain't covered in.
21:46And a few cars are slipping.
21:48The heavy snowfall and whiteout conditions are continuing to cause chaos for the roads crew.
21:55The snow falling looks quite heavy.
21:58So should expect it to start sticking soon.
22:01When we have that kind of weather, the day is just super intense.
22:05And we're just running on our feet.
22:06And cars start slipping, getting stuck before we've even had a chance to try and litigate that issue.
22:12And it's a bit of an uphill battle.
22:14Harry, this red car has their chains on the wrong bloody wheels.
22:17Going in.
22:19Turn in.
22:19Turn in.
22:21Yeah, it's a lot to watch and a bit chaotic.
22:23Keep coming this way.
22:25You guys have got your chains on the wrong wheels.
22:27And that's why sometimes we have up to five of us.
22:31Six of us.
22:32Just all at our individual points.
22:35So we can kind of have eyes in all directions.
22:38Stop!
22:40Go for Ambria.
22:42Go for Ambria.
22:44Waterworks.
22:45There's a car on your way up to seven.
22:49But missing a chain.
22:50I don't think they'd linked it round the back properly and it came off when we were driving
22:53off.
22:5510-4 on their way.
22:57Ambria has come to the rescue of another motorist in trouble.
23:01So they're supposed to go all the way through.
23:04Only trouble is, this one thinks he knows best.
23:08And then it's supposed to pull back.
23:09I think you're putting it wrong way now.
23:12No.
23:12I'm telling you how to do it.
23:13And he doesn't want to listen.
23:16Supposed to connect to this.
23:17No, no, no, no.
23:18Yes.
23:20You might be surprised or not surprised.
23:21But we get a lot of push back.
23:23Like we, it's, I get it.
23:24It's annoying to put on chains.
23:26But it's your safety.
23:28Everyone else's safety.
23:30Can you choose me like this?
23:31No.
23:32Come look at my truck.
23:34Look, look, look, look.
23:37Is it?
23:40You're going to be?
23:42No.
23:43Come look at my truck.
23:44I'll show you.
23:44It's the exact same mechanism.
23:45All right.
23:46And nobody likes getting told that they're in the wrong.
23:49And sometimes it can just feel a bit embarrassing.
23:52But we're not really out there to embarrass you.
23:54We're just out there to create a safe space for everyone.
23:59Yeah, but you had it like, put to like this.
24:03And I was telling you, it can't look like that.
24:04It has to go through the chain and pull it back.
24:07So yeah, it's a constant battle that we're fighting.
24:14Yeah, it's a little bit tighter now.
24:16Because basically when you want to put it on, you want to make sure that you can't move it at
24:19all.
24:19Because once you drive, it loosens up.
24:23And some days are more fun than others handling that task.
24:35Tristan, we made it, brother.
24:37Let's get you real warm inside, all right?
24:40Four-year-old Tristan has made it to the med room.
24:43Where's your stuff, boys?
24:44His dad, Dev, and his two brothers are there to meet him, anxiously waiting.
24:49How's that head feeling?
24:51It's a stressful situation all around.
24:55Hi, guys.
24:56This is Tristan.
24:57He's four years old.
24:58He caught an edge on the mid-end one.
25:02Knocked his head.
25:03His eyes rolled back.
25:07I asked him a few questions.
25:09Couldn't really get the basics out of them.
25:11And do you know how long he was lost consciousness for?
25:16I'd say no more than a minute, actually.
25:18And he had C-spine pain and back pain, but it was hard to gauge the pain amount.
25:25So when Tristan came in, we took it really seriously and had him in full spinal precautions.
25:31And did you see him fall?
25:33Yes, I did.
25:33When he fell over, basically he would scream really loud.
25:37Then after that, he was out of it.
25:39Okay.
25:39Yes, yes.
25:40Because when someone has midline tenderness, that raises the concern of a spinal fracture.
25:47Dr. Nicky will need to conduct a full spinal examination to assess the severity of Tristan's
25:53back.
26:00I'm through.
26:01It's just an update.
26:03The road is looking clear.
26:06Yeah.
26:07Keep up a good look.
26:07The snow storm is finally starting to ease.
26:11It has changed it so quickly up here.
26:13Yeah, it's just as quickly as it came in.
26:17Yeah, it goes its way again as well, which is sweet.
26:21Magically up the road, all good.
26:24And we should be all sweet now for the rest of the day.
26:33The peak is pumping.
26:43And it doesn't take long before Ski Patrol is back in business.
26:47Patrol from Athens.
26:49Patrol.
26:51Did you have a report of an 11-year-old boy with a wrist injury on the Kaiser Carpet?
26:58Yeah.
26:58Driving at Crossroads.
27:00I'd like you to get down.
27:04Kaiser Carpet is a beginner's zone.
27:06A place where novice skiers and snowboarders can learn the ropes.
27:12It's also an injury hotspot.
27:15All right.
27:16What about this side?
27:17It...
27:18That one hurts.
27:20That one...
27:20Ow.
27:21Yeah?
27:22In there?
27:23Yeah.
27:25Have you...
27:26I guess you've just about to call his parents.
27:28Okay, perfect.
27:29I'm calling parents right now.
27:29All right.
27:3011-year-old Sam took a tumble during his snowboarding lesson.
27:33Yeah.
27:34He fell forwards and hurt his wrist.
27:36So he's caught his edge and he's lost his hand.
27:39He's tried to defend himself, but he's fallen beyond his hand and kind of bent his wrist in a very
27:44awkward way.
27:45And if we go back up to here...
27:47Ow.
27:48Ow.
27:49Hold it.
27:49That whole area hurt.
27:51Trying to figure out what was sore with Sam was a little bit difficult.
27:55It was a big area and trying to pinpoint where that pain was, uh, was a little bit difficult.
28:03So we go up more.
28:05Is it still shooting up, is it?
28:07Yeah.
28:09It's a little bit challenging with kids because they truly don't understand or haven't experienced a lot of pain before.
28:16Can you do this for me?
28:18No.
28:19No?
28:19Can you...
28:20Can you go up and down?
28:21Kind of.
28:22Kind of?
28:23But with Sam, in the end, it just happened to be that it was better to transport him down to
28:30the med room and kind of get him into a more controlled environment.
28:34All right.
28:35Here we go, Sam.
28:36Yep.
28:43Hey, Tristan.
28:44I'm just going to take your goggles off, okay?
28:47Whoop.
28:49Hello.
28:50You're in the medical room at Coronet.
28:52All right.
28:53All right.
28:54In the med room, Dr. Nikki is assessing four-year-old Tristan for spine and head injuries.
29:01I'm going to get some friends, and what we're going to do is we're going to roll you onto your
29:05side, and I'm just going to have a look down your back, okay?
29:09Cool.
29:19One, two, three.
29:34One, two, three.
29:38Is that all right, Tristan?
29:39Do you have any of this sore?
29:40Do you just stay nice and good?
29:41Do you have any of this sore?
29:42Do you have any of this sore?
29:44So there's no pain on the scalp?
29:48And can you feel this, Tristan?
29:50Yes, perfect.
29:51Cool.
29:52I'm happy to come out of spinal precautions.
29:55Luckily, he had no issues with his spine.
29:58Awesome.
29:59Kim, you passed the test.
30:00No, it's weird.
30:01Good and reassured.
30:03Good, exactly.
30:04Nicky can now try and get to the bottom of Tristan's concussion-like symptoms.
30:09Look at my finger.
30:15That's good.
30:16Did you have any weird vision?
30:20Do you see one of my finger or two fingers?
30:25One finger.
30:26One finger.
30:27Yeah.
30:27That's good.
30:28And he passed all of the neurological tests as well.
30:32Is he fine?
30:33He's fine.
30:34He's no spinal.
30:34Yeah, yeah.
30:35Cool.
30:35Seems he's passing all the tests so far.
30:38Good thing.
30:38That's okay.
30:39You're doing really well.
30:41Yeah, it was a pretty scary thing for Katherine to observe, especially when it's your own
30:46child.
30:49Cool.
30:49So Tristan's examining like completely normally, which is really good.
30:54And we'll just do a set of vitals on him to make sure those are all normal.
30:58Yeah.
31:00And just because he did have that period of loss of consciousness, we usually observe children
31:07for four hours following something like that.
31:10Yeah.
31:10Okay.
31:11Tristan needs some rest and recovery.
31:13He'll be reassessed in a few hours.
31:18What's Tristan doing?
31:19Tristan is looking a lot better.
31:21Days like today can be super stressful, especially for the parents.
31:25Three boys, so four-year-old twins and six-year-old.
31:29Yes.
31:30We've had them on the snowboard since they were 18 months.
31:32So...
31:33I'm faster.
31:34I'm faster.
31:36Tristan was lucky to have his mum and dad by his side.
31:41Eleven-year-old Sam's mum has been notified about his snowboard stack.
31:45She's on her way to the med room.
31:47Sam, 11-year-old male here on Kaiser carpet and kind of fell back and hand out, kind of caught
31:55an edge.
31:56Lean towards a sprain or strain at the moment, but he's been on the cautious side there.
32:03Yep.
32:03Little Sam was out there snowboarding and he caught an edge and fell back onto his arm and hurt his
32:09wrist.
32:10I'm Nikki.
32:11I'm the doctor and this is Sav.
32:12She's the nurse.
32:13We'll have a little look at your wrist and we'll get you nice and comfortable.
32:17OK?
32:18With kids, I try and just observe how they're using the affected body part.
32:24Cool.
32:25Looks like you can put a bit of pressure through your wrist.
32:28Not that much.
32:29Not that much.
32:30How's it feeling at the moment?
32:31Um...
32:32It...
32:32Like...
32:33It really hurts, but it's kind of a short thing, but...
32:36It's OK.
32:37OK.
32:38Part of the challenge with kids, they do over-estimate pain
32:42and it's quite hard sometimes to work out if they're injured or if they're just upset.
32:48Small hobby temper.
32:52Nobody doesn't like us.
32:54Nobody doesn't like you.
32:56Nobody else got looks.
32:59Ski Patrol are the eyes and ears of the mountain.
33:02It's their job to keep the slopes safe and running smoothly.
33:07The team we have in Ski Patrol, we've got about 17 full-time Ski Patrol staff.
33:11You know, we're just basically ambassadors for the mountain.
33:15We're out there chatting to people every day, riding the chair with people,
33:18helping them put their skis back on, find where they need to go.
33:22Just really trying to make a good experience for everyone on the mountain.
33:28I couldn't ask for a better team.
33:31Today, Team Ski Patrol are taking on the rest of the holidaymakers.
33:36They've nominated one of their fastest skiers to compete.
33:39So we got the dash of cash happening today.
33:45So we're gonna have a bunch of people racing for, I think, $1,000.
33:49It's a mix of running and skiing and obstacles along the way.
33:56It's gonna be absolutely chaotic.
33:59With a $1,000 paycheck up for grabs,
34:02James carries the hopes and dreams of Ski Patrol on his shoulders.
34:06Being a patroller out there, I had the whole patrol team on my back to represent.
34:13Three, two, one, go!
34:17So the other contenders that I was racing against were just members of the public.
34:22So I had the pressure of the whole mountain on me to win.
34:28I feel like I had a pretty great start.
34:35But then when I got to my skis, it just, this is when it all fell apart.
34:41I struggled to clip into my skis and kind of go into my head a little bit.
34:44Oh, come on, Daddy!
34:49In the med room, Nikki is seeing her third snowboard patient for the day.
34:54So, just to check, can you feel me touch you here?
34:57Yep.
34:58Here. Here.
35:00Feels okay?
35:02It's just the pelvic.
35:0323-year-old snowboarder Darshan is nursing what appears to be a broken collarbone.
35:09Shoulder injuries are super common. It's my bread and butter.
35:13I'd send it with my brother, decided to duck off the edge of the actual run to hit a massive
35:19jump.
35:20Went a little too fast and just macked it way too hard.
35:24So the collarbone, it's kind of like the bumper of your car absorbs some of the impact and can quite
35:30easily break.
35:32Unlike young Tristan and Sam, Darshan's injury appears to be quite obvious.
35:38What's your pain out of ten at the moment?
35:40I believe I've probably been seven.
35:42Seven, okay.
35:43It was quite an easy assessment for Darshan.
35:46I could see quite clearly there was an obvious step deformity in his collarbone, so he had broken that.
35:54Could I just borrow one of your fingers?
35:56Darshan and his girlfriend, Alanka, are visiting from Australia.
36:00They didn't get far into their holiday before disaster struck.
36:04How many days have you been out there?
36:07First thing.
36:08Oh, no.
36:09Yep.
36:09We have a seven day pass.
36:14It's another case of day one blues.
36:18Unfortunately for Darshan, it looks like his snowboarding holiday is now on ice.
36:26Okay, can you wiggle your fingers?
36:30Yes, sir.
36:30Awesome.
36:31Okay, I'm going to feel down your wrist.
36:34Let me know if it's sore.
36:35In the med room, Dr Nicky is assessing 11-year-old Sam after he fell into his wrists in Coronet
36:41Peak's beginner area.
36:43He was pretty sore everywhere and not in any one spot.
36:50Sore, sore, sore, very sore.
36:53Very sore, very sore, very sore.
36:56Sore, sore, sore.
36:58Is there any one area that's the most sore?
37:03Just there.
37:05Okay.
37:05Okay.
37:06So, as a doctor, one of the greatest tools in our toolkit is just observing people.
37:13And then with your wrist, can you go like this?
37:15That's pretty good.
37:17Yeah.
37:17Awesome.
37:18And with Sam, he was actually moving his hand pretty well and using it as well, which is a good
37:24sign.
37:25I touch, I touch.
37:27What's that, sorry?
37:29It hurts everywhere.
37:36Race up.
37:39On the slopes, it's ski patrol versus the rest of the mountain.
37:43And there's a thousand bucks up for grabs.
37:46Once I got clipped into them, I was off.
37:51You got this!
37:53Go!
37:54James is out in front.
37:55Ah!
37:56But not by much.
37:57Heart rate was through the roof.
37:59Just had to dig in, give that 110%.
38:05And know that there's a grand up on there and no one's going to pass me for it.
38:15It's ski patrol and the winner's circle.
38:18So I definitely, definitely felt that and I had to, I had to make the patrol team proud.
38:25For the next drinks, beers are on me.
38:29Good work, good work, Sam.
38:33What's the position that's most comfortable for you?
38:35You kind of know.
38:36Just right there.
38:38Come on.
38:38Come on.
38:40In the med room, Darshan's ski holiday has come to an early end.
38:44A broken collarbone will see him off the slopes for the whole season.
38:48I felt really bad for Darshan because he was on his first run and he'd stacked it.
38:54Is that a follow up?
38:57Yes it is.
38:58How are you?
38:59Luckily, he's got mates on hand to help soften the blow.
39:04How many have you got here?
39:06I think 17 or something.
39:10No, 12.
39:10Oh yeah.
39:11That's pretty nice.
39:12Well, now.
39:13Yeah.
39:1416.
39:15We've got 16.
39:16All right.
39:16A lot.
39:18You know how like on the blue run, there's an off path on the left.
39:22Took it, went to go send the job and then I caught a swivel, caught an injury.
39:27First run, you have to go to get x-rays at the hospital.
39:32Forward.
39:32Or what?
39:33Do we know?
39:34A broken collarbone.
39:36My boat is dissipated.
39:37Yeah.
39:38I would have been dissipated worse.
39:40Guys.
39:40Do you guys want to see?
39:42Yeah.
39:42I do.
39:43I do.
39:43I want to see.
39:45Yeah, Darshan had a great support crew.
39:48I mean, if I was injured and had eight to ten people in the room with me, that's pretty
39:54nice.
39:57Oh yeah, that's...
39:58Okay.
39:58Because if it was dislocated, the shoulder would be down there.
40:01Yeah, but that looks collarbone-y.
40:02That doesn't.
40:02Yeah.
40:04Sorry.
40:05Take it back.
40:06I got it.
40:07That's it.
40:07You guys need an anatomy.
40:09Oh yeah.
40:11See that step there?
40:13Yeah.
40:14Yeah.
40:14That's not meant to be there.
40:16So that's the collarbone.
40:18Yeah.
40:18So you're a broken collarbone.
40:19Yeah.
40:20I gave them a free anatomy lesson.
40:23No extra charge.
40:25Damn, that really sucks, Darsh.
40:27Gonna get Prince's treatment the whole time now.
40:29He deserves to milk it a bit, I reckon.
40:32It was his first run.
40:33We only got here yesterday.
40:34And it was his first run.
40:40Darshan's mum, Eleanor, has also made it to the med room.
40:43But doesn't seem surprised by her son's injury.
40:47Not our first trip to the hospital.
40:51And finger, head, yeah.
40:54Too many.
40:54Too many of his friends.
40:56Yeah.
40:57We got to disappear.
40:58100% right.
40:59The doctor said that it was broken.
41:01We've got to go x-ray to look how bad it is.
41:03You didn't see.
41:04She said the collarbone.
41:05Because if you saw it, you would know that it was broken.
41:07It's poking.
41:09You can see it's under the skin.
41:10It's quite up.
41:12So it's...
41:15Day one.
41:16Day one.
41:16Yeah.
41:17It's like cuddly.
41:18Like, this is how it happened.
41:20I didn't think it was going to happen like this, but obviously sending a jump way too fast.
41:25I thought it was going to be me and not you.
41:27I thought I was the one going to be hurt.
41:29No.
41:30No.
41:31The attack's the best way to get down.
41:33I think so.
41:34Yeah.
41:34That will be the fastest.
41:36Yeah.
41:37Yeah.
41:39The best thing for Darsh in this case was just to make him comfortable and get him and his
41:44100 friends down to the medical centre for an x-ray.
41:47All right.
41:48See you, dog.
41:49Have you walked out?
41:50Yeah.
41:51Love you, dog.
41:53Bye.
41:54Bye.
41:54Bye.
41:56Darshin was sent to hospital for scans.
41:59His broken collarbone required surgery and three months of rehab.
42:05It's picking up.
42:06Yep.
42:08Returning to your cell phone at the end of the step.
42:10You got me scared?
42:12Tristan was cleared to leave the med room under strict observation from mum and dad.
42:16Have a good day!
42:18Doctor's orders were to spend the rest of the afternoon taking it easy.
42:23And there's more snow.
42:24It's more snow over here, papa.
42:26Is there more snow over there?
42:27Yes.
42:28That's sore?
42:28That's sore, yeah.
42:30Izzy was diagnosed with two fractures and a ruptured ACL.
42:34She underwent surgery and now faces months of physio.
42:39And then with your wrist, can you go like this?
42:43That's pretty good.
42:44Awesome.
42:46Sam was cleared of serious injury.
42:48Thank you so much, you guys.
42:49This is the best care.
42:50Oh, no problem.
42:52I'm very impressed.
42:53Yeah, I think he just needed a little treaty to make his wrist better and get back up on
43:00the horse.
43:01You don't go to the snow that much.
43:04No.
43:05You can make the most out of what you can do.
43:07What an absolute mad lad.
43:10Yeah!
43:12There it is!
43:13Yeah!
43:14Hee hee hee hee hee!
43:19Next time, Tom's birthday disaster.
43:23We've all come to celebrate Tom's 60th birthday, which is tomorrow.
43:27Can Nicky pop his shoulder back in place in time for his 60th celebration?
43:32Oh, that hurts.
43:35Parker takes a nasty slide on the magic carpet.
43:39Young boys usually don't say that they're on the 7-hour campaign.
43:44It's soft.
43:46Yeah?
43:47Yeah.
43:48And the Peaks staff end the season in spectacular style.
43:53But it's far from a fairytale ending for Saz.
43:58Not even got one lap.
44:00You never know when you're gonna end up in the medical room.
44:03You never know when you're 10,000 years old.
44:03To pay for a full day since they were close, a long time ago and close your head in a
44:03couple
44:03So stop showing that you completely firly.
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