00:13Are you the guy that's been pressing the button?
00:15Yes, ma'am. Thank you so much for coming.
00:18What do you want?
00:19I was actually hoping to get an extra bag of peanuts.
00:23Ha! A grown man asking for another snack like a little boy.
00:28Excuse me?
00:29Listen, buddy. You only get one pack of peanuts per flight. That's it.
00:34I don't make the rules. I just enforce them.
00:36I fly with Unifly Airlines all the time and I've never had a problem getting an extra bag of peanuts.
00:42I don't think there's any rules against giving extra peanuts.
00:45So what are you trying to say? You know the rules of the sky better than me?
00:48Is that what you're trying to tell me?
00:49No, I'm not saying that. I just think...
00:51I need you to stop thinking and do what I tell you to do.
00:55And what I'm telling you to do is stop talking or I'll have the police waiting for you at the
01:00gate when we arrive.
01:01Wait. What? You're gonna have the police waiting when we arrive because I'm asking you for another bag of peanuts?
01:10This is my plane and I make the rules and I do not appreciate you disrespecting me nor what I
01:19tolerate it again. Do you understand me?
01:22Did the plane run out of peanuts or something?
01:25What did I just say? Tell me what did I just say?
01:29You said that if I kept talking you'd have the police waiting for us when we arrived.
01:32Uh-huh. And yet you're still doing what? You're still... you're still talking!
01:37Do you talk to all the passengers like this or is this just kind of a me thing or...?
01:41Listen buddy, you get one more warning. I'm gonna go to the back, I'm gonna sit down, and I'm gonna
01:49finish my game of Candy Crush that I've been working on for 45 minutes but you keep interrupting me!
01:54And so help me God, if you pull me one more time out of my seat, you got it?
02:00Yeah, I got it.
02:01That's good. Cause silence is golden.
02:06Someone's having a bad day.
02:15What's the problem this time?
02:17This time? This is the first time I've asked for anything.
02:22Well I can tell by your whole persona, hair and nails and everything. You're like a Karen and you're just
02:27gonna be annoying.
02:30Um, okay. Well, my name isn't Karen and all I was wondering was if I could have a blanket. I
02:36just want to take a little nap.
02:37Aw, were you a little tired? You want to take a little nap? Your eyes a little sleepy. You had
02:42a hard day at work. Life is just so difficult for you, isn't it, Karen?
02:49Uh, okay. Uh, again, my name isn't Karen and I'm sorry if I offended you. I really wasn't trying to
02:55be disrespectful. I'm just...
02:56Well, Karen, your whole deal is offending me. And I don't like how you're talking to me like you're my
03:03boss. I'm the boss on this plane.
03:07You're the boss up here?
03:09Yes. When you fly the friendly skies, Lacey is the queen bee. You hear me?
03:16Yeah. Sure. Good.
03:26So, could you get me that blanket? Or...
03:29Does this look like it's a bed and breakfast? Do I have a badge that say, welcome to Hilton?
03:36Now, I don't get paid to just pass around blankets to people just because they cold.
03:42I mean, isn't that, like, exactly your job?
03:47Blankets are for first class passengers only. Do you understand me? First class.
03:53And by the looks of you, you don't have no class. Now, I don't make the rules. I just enforce
04:01them.
04:03Okay. Okay. Um, I guess I'll just get a sweatshirt out of my bag or something.
04:07Yeah. Why don't you do that? Why don't you take care of your own problems? For a change. Okay.
04:15Okay, either that woman is having the worst day of her life or she is just the most terrible flight
04:22attendant ever.
04:28No. No, no, no. Where do you think you're going?
04:32To the bathroom.
04:33This flight is landing in an hour! No bathroom breaks for you!
04:37Ma'am, the seatbelt sign isn't even on.
04:39Let me ask you something, pal.
04:41Okay.
04:42Have you heard of an air marshal?
04:45Yes. Yes, I have.
04:47And you know air marshals carry handcuffs and also guns on aircrafts?
04:52Yeah. I do know that. Yes.
04:54What if I told you there's an air marshal on this aircraft right now?
04:59What does this have to do with me going to the bathroom?
05:01It has everything to do with you right now.
05:03Because if you talk one more time, I'm going to ask that air marshal to come and handcuff you to
05:10the toilet.
05:11Do you understand me? Am I getting clear to you now?
05:14So you want me to sit down?
05:16Yes! Sit down immediately!
05:23Lacey Franklin, you're fired.
05:27How do you know my last name? Are you a stalker or something?
05:31I'm far from a stalker.
05:34Okay. Who are you?
05:36My name is John Harris and I'm the CEO of Unifly Airlines.
05:39In all my years, I've never seen a flight attendant act in such a rude and frankly mean-spirited way.
05:48But you know how the passengers are.
05:50Like, they lose all sense of home training when they're up in the air.
05:53Come on, sir. You know what I'm saying.
05:55You know, denying people snacks, denying people blankets, denying people bathroom time.
06:01That's not how we do things at Unifly and it's frankly against company policy.
06:06But, sir.
06:08No buts.
06:09I wanted to wait until we landed, but you forced my hand.
06:13We were going to have a member of HR meet you at the gate.
06:16Good day.
06:21Well, this job was beneath me anyways.
06:26Huh.
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