00:00Excuse me sir, but you can't be in here.
00:02I just need a place to stay for the night. It's getting cold outside.
00:06That's not our problem. I need you to leave now.
00:09Look, I have some money, okay? Not enough for a full night, but maybe just a corner somewhere?
00:15That wouldn't even cover the cleaning fee for the mess you'd leave behind.
00:19Now please leave before I call security.
00:23Hello, welcome to the Silverstone Hotel.
00:25Hi, I have a reservation under Williams.
00:28Williams? Absolutely. Let me check that for you right away.
00:31Ah, yes! Miss Williams! We have you in one of our deluxe rooms with a city view.
00:37Great!
00:38What's going on here? Are you bothering our guest?
00:41Uh, he's not bothering me at all. We're just chatting over a drink.
00:46In fact, I've invited him to share my room tonight.
00:48That is absolutely not allowed. It's against hotel policy. I'm going to have to ask you both to leave now.
00:53I've paid for a room already.
00:54You're violating our guest's policies by trying to sneak in unauthorized visitors.
00:58I have the right to refuse service to anyone.
01:00This is discrimination. Plain and simple.
01:03I'm calling my manager.
01:04Uh, that won't be necessary, Mindy.
01:08I think you should take a look at this before you make any more decisions.
01:11Walter Blackwood, CEO of Silverstone Hotels.
01:15I think you should take a look at this before you make any more decisions.
01:15I think you should take a look at this before you make any more decisions.
01:15I think you should take a look at this before you make any more decisions.
01:15I think you should take a look at this before you make any more decisions.
01:16I think you should take a look at this before you make any more decisions.
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