- 1 day ago
Rude Karen Disrespects The Store Owner!
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FunTranscript
00:07Hello, ma'am. Can I help you with anything?
00:14Hey, well, I guess if you need anything, I'll be your pick.
00:19Hey, what makes you think it's okay to harass customers?
00:23I just want all my customers to be welcome.
00:26Really?
00:27Yeah.
00:27How do you think the owner of this establishment would like to know that a transient is bothering his customers?
00:36I can assure you that's not an issue.
00:39Can you?
00:41Yeah, because I'm neon.
00:49I don't think so.
00:51You know what? You're free to believe whatever you like.
00:56Thanks.
01:00Bebba, look, if you really are the owner, could you just send someone else over here to help me?
01:07I don't think we share the same sensibilities.
01:12It's understandable.
01:15Unfortunately, I am the only employee here at the moment.
01:18However, if you would like, you can come tomorrow evening or afternoon.
01:21We're going to have another sales associate who can assist you.
01:24Look, I don't have time, okay? That is not going to work for me.
01:25Okay, well, she also works Tuesdays and weekends.
01:28So I'm stuck with you.
01:30I suppose so.
01:32I suppose so.
01:32But never mind, just I will do it myself.
01:47Oh, oops.
01:48Um, these shoes fell.
01:51Could you come pick this up, please?
01:54It's a mess.
01:56They weren't stacked very neatly and they just fell right off the end of the floor.
02:02It's a marvel you are keeping this place open with so many things going wrong.
02:06We do just fine, thank you.
02:10Your lack of customers would say otherwise.
02:14You know, there's our, in this industry, their busy days and their slow days.
02:18This is also in the middle of a week on a weekday.
02:22Losers make excuses.
02:25Right.
02:29If you would like to try that on, we do have a couple of dressing rooms available.
02:33I'll stay right here.
02:34A store like this, I go in, change clothes, and you've got a couple of friends in the
02:39back waiting to mug me?
02:40I don't think so.
02:41You know, you are free to leave at any time.
02:44Hey!
02:48Just as soon as I buy this.
02:51Okay.
02:54That will be $30, please.
02:56$30?
02:58That's pretty steep for a simple shirt.
03:00Well, we don't consider any of our clothes simple.
03:02However, if you would like, you can sign up for a loyalty program.
03:07This requires an email address.
03:09Loyalty program.
03:11Um, email, I guess you also want credit card and social security number?
03:19No, just email.
03:21No thanks.
03:23You can keep your little loyalty scam for the next chump who works in here.
03:27We accept cash, check, or charge.
03:29Yes, I was not born yesterday.
03:33But, you are going to give me that discount.
03:36I am.
03:39We both know how important an online reputation is.
03:44It's where all your customers find you.
03:46I wonder how important keeping a good one is to you.
03:52Because I could write a scathing negative review.
03:56You know, you do what you like.
03:58Because at the end of the day, you know as well as I do that I have been nothing but
04:02patient with you.
04:03Oh, hardly.
04:05You have been even ruder and lazier than I expected.
04:09So, last chance.
04:11Give me the shirt or I will trash your school.
04:15You know what?
04:17You can leave because your money is no longer good here.
04:21You're not going to even let me buy a shirt?
04:23That is discriminatory.
04:25I could sue you.
04:27That is completely pathetic.
04:29I cannot believe anyone would even let you run a store like this.
04:32You should be ashamed of yourself.
04:34No, you should be ashamed of yourself.
04:36What's up to you?
04:37I don't like seeing business owners be extorted.
04:43You are not worth my time.
04:45I will be back in six months' time when this is a frozen yogurt shop.
04:51Well, I'm not going anywhere.
04:57Thank you for that.
04:58Of course.
04:59She was being a complete nightmare.
05:01You know, I really appreciate you helping me out.
05:03So, you are welcome to a friendly first-time buyer's discount.
05:09You don't need to do that.
05:10I don't mind.
05:11You really did help me out.
05:12And if you need anything, just please let me know, okay?
05:14I'm sure I will.
05:15You have so many great things here.
05:16Thanks.
05:22It was kind of shocking.
05:23But it's life.
05:25So, we just kind of take it and move on with it.
05:29True.
05:30But, you know, I could barely stand most days if I'm being completely honest.
05:35Long, hard days, aren't we, ladies?
05:37That's right.
05:40Hard days at home?
05:42Uh, no.
05:43Actually, we were talking about our jobs.
05:46Right.
05:47Keeping up the house as a job.
05:49I get it.
05:50Actually, we have on-site jobs.
05:51I don't know why you would assume that we were just taking care of the house.
05:55You just look the type.
05:57Too pretty to be grinding away at the rat race.
05:59And I'm sure the bosses are very proud of you.
06:02They're not too distracted by the eye candy, of course.
06:05Actually, I'm my own boss.
06:07Oh, nice.
06:08Yeah.
06:08Well, villainous then.
06:09Blazing the trail.
06:11Nice to be freelancing not to answer to anyone.
06:14You like a nanny or something?
06:16No.
06:16I own my own clothing store.
06:19Oh, fancy.
06:20And I'm a VP at a big ad firm.
06:23You almost have some friends in high places.
06:25No, we actually worked our way up that ladder.
06:29Of course you did.
06:30But you kind of had to stand out, if you know what I mean.
06:33No, not at all, actually.
06:36Come on.
06:37You want me to spell that for you?
06:39What I mean is, when you have the right assets to work with, you can get to the top pretty
06:45quick.
06:46Especially when you show them off to the right people.
06:49Look, I think you just need to keep your opinions to yourself in the future.
06:53Sure, thanks, sweetheart.
06:54I'll do anything you say.
06:55You're Grooks.
06:57And you love it.
06:58By the way, you have a boyfriend?
07:00Fiancé.
07:01What a shame.
07:02But how about you?
07:03Happily married.
07:04You two are no fun.
07:06Oh, sorry to disappoint you.
07:08I'll live.
07:09But you know what?
07:10The other round might help loosen you up.
07:12No, thank you.
07:13Yeah, actually, I think we'll just take our check.
07:16Already?
07:17Why not brighten up our lives a bit?
07:19It's early yet.
07:20Uh, what are you doing?
07:22What?
07:22I was only kidding.
07:24You know, you're disgusting.
07:25Is there a manager here that we can talk to because you shouldn't be talking to us like that?
07:28Nope.
07:29It's only me tonight.
07:30He's on vacation.
07:31Um, you know what?
07:33Just give us our check.
07:36Ha, ha, ha.
07:37Here's the damage.
07:40Too bad.
07:41How can I help you?
07:41Yeah, I'd just like a club soda, please.
07:43Club soda?
07:44Really?
07:46I'm thrilled tonight.
07:50Don't mind these two.
07:51There's a couple stuck-up 60s on the way out the door.
07:57Thanks.
08:00Hopefully real boars don't know how to have a conversation.
08:04But who knows?
08:05Maybe it's just that time of the month.
08:07Hey.
08:08You know, you double-charged us on here because we only had two drinks and they're showing four.
08:13Eh.
08:14That is weird.
08:15I spent an accident, I guess.
08:17But no worries.
08:18I'll create up again for you.
08:20The only thing is it may take a couple minutes.
08:22The old machine, you know.
08:23But just sit tight and I tell us not to bite.
08:26Let's just pay, Ingo.
08:27Good call.
08:28What?
08:29You wouldn't get too emotional.
08:30I was just having some fun.
08:33No, it's a pair.
08:33You wouldn't have a good time to camp and yell them right in their face.
08:35Am I right?
08:37Um.
08:38No, I, from what I've been observing, it seems like they've been perfectly reasonable.
08:42You too?
08:43Bunch of softies in here.
08:45No.
08:45I actually just value good service and respectful behavior.
08:50So, I think Dave Turner, the owner of this bar, he'd probably want to know that the people working for
08:54him also cared about those things.
08:57Wait.
08:57You know Dave?
08:58Yeah, I do know Dave.
08:59And I know that he would actually be kind of concerned with what has kind of taken place here today.
09:04For that reason, as soon as I leave, I'm going to give him a call.
09:07Quick.
09:07Come on, dude.
09:08You don't have to do that.
09:09You know, I was just kidding.
09:11Well, you know what?
09:12Maybe you should take your jokes and your attitude and think about it a little more.
09:17Yes, of course.
09:21Y'all have a nice evening.
09:30You're looking at some deep structural issues that could be causing most of your problems.
09:34Really?
09:35I thought it was just some extra leaky.
09:37Afraid not.
09:39Yeah, I may also need to take down a wall to see the pipelines.
09:43Wow, that's a bit extreme, no?
09:45Well, it's really the only way to prevent the problem from coming back.
09:48That doesn't sound too cheap.
09:50It won't be.
09:51I'm not going to lie to you, Joe.
09:53But you wouldn't want your whole septic system to need replacing, because that'd be even worse.
09:57And to stop that from happening, I may need a few extra guys to come help and check it out.
10:02How do you know all that already?
10:04Well, I've been doing this a long time, and I can usually tell pretty quick what's going on and what
10:08needs to be done to fix it.
10:09Okay, well, let's make sure that's the deal first, I guess.
10:15Sure, yeah, we can figure all that out.
10:17But when the time comes, you can rest easy, because everything's going to be built through me.
10:21Meaning you just try one check, and I handle the paperwork, the scheduling, and getting everybody paid up.
10:26Uh-huh.
10:28So what's the timeline look like on something like this?
10:32Normally, it's a bit quicker.
10:34But right now, there's a supply chain crisis and inflation, you know, the works.
10:38And honestly, your system looks pretty out of date.
10:41Which means some parts are going to have to be custom ordered, which is going to be another couple weeks
10:45from each manufacturer, which is going to add more costs.
10:50I don't know, man. I'm not so sure we're in a position to be spending so much money right now.
10:55I understand. But you risk dropping even more later on when it most likely breaks down again.
11:02Okay. Well, look, I appreciate your expertise. Do you mind if I go out and get a couple other estimates,
11:08you know, for comparison's sake?
11:11Usually I say, of course, have a look. But you can tell from your sink that we don't have a
11:16lot of time.
11:18Plus, most other guys are probably booked through the end of the month anyway.
11:21If we don't act fast, it's going to be too late.
11:25I mean, can we get back to you tomorrow? Um...
11:29I'm sure one more day is not going to be, you know, devastating. I really just want to get on
11:33the same page with my wife.
11:34Your wife's?
11:36Yeah. Uh, she should be getting back pretty soon, actually.
11:40Tell you what. If you book right now, I'll give you a little bit of a discount on the $500
11:44inspection fee you owe me.
11:46Inspection fee?
11:48You said the estimate would be free.
11:50Hmm. I'm not sure about that. You must have misheard me.
11:54But since I'm here, how about I go check out the rest of the toilets? Maybe I can get you
11:58a full quote or even a bulk deal.
12:00I don't know. I mean...
12:02Well, how much do you think ballpark, with this cost, all in?
12:07Yeah, it's hard to say sight unseen.
12:10Alright.
12:12If you could pay in cash in advance, I'll commit to giving you a 5% discount.
12:16Okay. Thanks, but, um...
12:19Yeah, I don't want to do anything just yet. I just really want to get on the same page with
12:23my wife.
12:24Fair enough.
12:26But the offer expires in 30 seconds.
12:27What?
12:28I'm just kidding me. You got five minutes.
12:31Let me go check out the rest of the Johns, and we'll talk after.
12:42Hi, babe.
12:44Oh, hey, hon. How's it going?
12:47You know, long day at the store, but, uh, did the clumber come by?
12:52Yeah. He's here now, checking out the toilets.
12:55Why is he looking at the toilets? I thought the issue was with the sink leaking.
12:58I don't know. It can all tie in, I guess. He said it could be part of, like, a bigger
13:03issue.
13:04Really? I mean, I didn't think it was going to be that bad.
13:07I don't know. Maybe we should just go talk to him.
13:09Hey, how's it going?
13:11Hi.
13:13I'm Megan.
13:14Mike.
13:15So, how's it going?
13:17Good. We're doing good.
13:18Um, as I was telling your husband, I just went and looked at the other toilets, and I think you
13:22have a similar problem to the kitchen sink.
13:24I wasn't aware that there was an issue with the toilets.
13:28Well, that's why you hire someone like me to come find it.
13:31Well, I mean, I have to say I disagree.
13:33I mean, based on what my husband was telling me, I don't really think this is a fair deal.
13:38No offense, ma'am, but you really need to stay in your lane.
13:41This is my profession. I do this every day.
13:44Uh-huh.
13:45Well, in that case, can you provide a valid license and proof of insurance?
13:49You don't need something like that for a job like this, really.
13:54With how extensive everything is and hiring out multiple contractors, I think so.
13:59Well, yeah, I know a lot of plumbers that don't carry that.
14:04Right, whatever you say.
14:06Well, based on the fact that you can't provide us valid credentials and or a license, I personally think it's
14:13probably best that you show yourself out.
14:14I'm not going anywhere until I get my $500 inspection fee.
14:18No.
14:19Based on when we called you out, you told us it was going to be a, what, a no-cost
14:24estimate?
14:25Yeah.
14:26So you're not getting anything from us, man.
14:28Yeah.
14:29It's time to get going.
14:32You know what?
14:34For kitchen people.
14:35New people.
14:42She believes that guy?
14:43Unbelievable.
14:45Yeah.
14:47Hey, good work, though, but what are we going to do about the kitchen sink?
14:51Well, you know, I had a weird feeling about him after we booked him, so I actually got a backup
14:55referral from my homegirl, Amy.
14:57She has a plumber that she's used before.
14:59He's super good.
15:00He's got great credentials, and he has really fair prices, so.
15:03Oh, herfish?
15:04Well, hey, maybe you can do the negotiating this time.
15:07Huh.
15:08That's a deal.
15:09Yeah.
15:12Care for some water?
15:14Do you have bottled?
15:16Um, we may.
15:17I'll have to go check.
15:19I'm good.
15:19I'm good.
15:20Let's just get down to business, okay?
15:22Sure.
15:22I would like to get this done as soon as possible.
15:25Yeah.
15:25You better get this closed up, huh?
15:26Yes.
15:27Oh, there are a couple of last-minute things that I have added.
15:32You will see just a couple of things there, so if you could work through that, it is a busy
15:39day.
15:40Okay.
15:40Real estate never sleeps, right?
15:42Not my business, anyway.
15:44So, let's get this wrapped up quickly.
15:46Sure.
15:46Let's see what we got here.
15:48Now, you'll note I have added a couple of areas of concern that will definitely need to be taken into
15:56account for the bottom price.
15:59Why wasn't any of this brought to my attention earlier when we were going back and forth on the numbers?
16:03Well, it's been my experience that oftentimes things get a little murkier than they were initially thought to be.
16:12Also, the real estate market has been experiencing significant fluctuations lately.
16:17Okay.
16:19I'm not sure what you mean by that.
16:21It's definitely a seller's market right now.
16:24I'm seeing some of your notes here is unfairly characterized.
16:29Maybe they're just not spelled out clearly enough for you.
16:34I could use smaller words if that would help.
16:37No.
16:38No, I understand it all.
16:40It just says there's recurring plumbing issues and persistent infestation.
16:46I'm not sure where you're getting any of that.
16:48The toilets and sinks have all been checked out and everything works fine.
16:52But you didn't use the plumber that I recommended, so I'm sure some things were overlooked.
16:58Yeah, that guy was just trying to overcharge us.
17:00Plus, we had pest control come through with the inspection the other day, and I haven't seen so much as
17:05a fly in the entire house.
17:06When you have seen as many houses as I have, you're able to see things that are just under the
17:13surface, okay?
17:14Just because the problems haven't bubbled up yet doesn't mean they won't soon.
17:21Those toilets, they took too long to flush and they ran too long afterwards.
17:28And, you know, with the general state of the house, it's just a matter of time before the bugs are
17:34back.
17:37What would be the state of the house that would cause that?
17:41The general uncleanliness?
17:46And there's kind of an odor coming through.
17:50You know, honestly, I need to make a note of that.
17:54Look, ma'am, I'm not smelling anything, and I mean, the house looks pretty spotless to me.
18:00We just had a professional cleaner come in yesterday.
18:02Look, you can kind of get used to the stench when you live with it.
18:06Or, I don't know, maybe you are the cause of it.
18:12Look, you're starting to get a little over the line here, to be honest.
18:16The house, we had a full inspection that passed with flying colors.
18:20I sent you a copy of this, too, but it's all right here.
18:23Sure, but I'm going to want to have an inspection done by someone that I trust.
18:30Sure, you're more than welcome to do that.
18:32You're just going to have to cover it out of your own pocket.
18:35I mean, our guy has all of his credentials, and he's got a phenomenal reputation in our area.
18:40So you say.
18:42I can pull up his website if you want.
18:44It's got tons of testimonials.
18:46I don't have time for that, okay?
18:50Maybe we can just circle back to this.
18:53Bottom line, we're going to need to drop the sales price by at least $150,000.
19:00What?
19:01Are you serious?
19:02That's a steep drop.
19:04If those were the only problems, I could probably overlook them.
19:08But I also noticed that there is potential rot in your foundation.
19:13And with all those trees outside, it's only a matter of time before there's termites.
19:20Okay, look.
19:21You're entitled to your own opinion, but we're going to have to stick to what the original asking price is.
19:28So, no wiggle room at all?
19:31Honestly, if you're just going to walk away over a few little tweaks to the price,
19:38then I think you're being pretty emotional.
19:42No.
19:43It's not that.
19:44We've just had other buyers express interest.
19:47Fine, but I'm here right now with a real offer right now.
19:54I think you should take it.
19:58Or all of your hard work could be for naught.
20:03What do you mean?
20:05Just one or two bad decisions and you're right back in the slums.
20:10Back in the slums?
20:12You know, I don't like what you're insinuating.
20:15Calm down.
20:17I am only trying to help you, okay?
20:22You kind of have some anger issues.
20:26I have anger issues now.
20:28You know what?
20:29Maybe you should just leave.
20:31Well, no, no.
20:32No, it's okay.
20:33It's okay.
20:34I can play ball.
20:37Well, maybe we will just accept your inspection, okay?
20:44Could you sign?
20:49I think my wife's getting home.
20:51I'm going to go check on her and I'll be right back.
20:54Fine.
20:55Please hurry.
20:56Time is money.
20:58Hey, hon.
20:59Hey, how's it going?
21:01Well, the buyer's here now.
21:04Okay, so are we going to sign?
21:08We're working through a couple of last-minute concerns she had.
21:13I tell you, this lady's the absolute worst.
21:16Right.
21:16What is she saying?
21:18You're not going to believe it.
21:19So, she...
21:21Can I help you with something?
21:22Yeah.
21:23I need a bathroom.
21:24Hey, I know you.
21:27Right.
21:28How on earth could I ever forget someone as hostile as you?
21:32Joe, this lady came into my store earlier today and was incredibly rude to me.
21:37And before I kicked her out, she decided to insult me and walk out.
21:42Really?
21:43That sounds a lot like the type of attitude I've been getting all day today.
21:47Look, do you want to sell this house or not?
21:50I mean, why don't we just all put aside our little hurt feelings and get on with it?
22:00Yeah, we're declining your offer.
22:02You can show yourself out.
22:04Have a nice day.
22:05Bye-bye.
22:07Fine.
22:08I don't want your smelly, bug-infested house anyway.
22:17God, what a disaster.
22:19I know.
22:20Tell me about it.
22:21I can't believe you ran into her, too.
22:23I mean, it's a good thing that she walked because I was just about to tell you that
22:28the original buyer just upped his price to over-asking.
22:33No kidding.
22:34Wow, I guess it was meant to be.
22:36Yeah.
22:37Karma works after all.
22:38I just needed a little bit of patience to deal with a couple of speed bumps and difficult
22:43people.
22:44More than a couple.
22:46But we get through it.
22:47Yeah, we always do.
22:49Yeah.
22:51Help!
22:52I don't want to thank you.
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