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00:15No one wants you to be scared of anything well they just want you to leave stop stop stop put
00:20your hands
00:49customer complaints are at an all-time high putting workers on the defensive
00:59and with labor shortages supply chain woes and a 40% rise in violent retail crime it's an all-out
01:08battle at the checkout
01:12the customer is always right it's just plain wrong
01:17the top theme parks in North America attracted more than 140 million visitors in 2023
01:30and when customers have had their fill of roller coasters and other rides there's plenty of
01:35refreshment options available on site but customers should be careful about what and exactly how much
01:41they consume not only because of its potential effect on one's digestion
01:50but also depending on their behavior after consuming the theme parks willingness to allow them to stay
02:01at an amusement park in Florida
02:13according to the police report the security team has called in officers to help escort an intoxicated couple
02:20off the property who have allegedly been causing a disturbance
02:34while the man appears agitated by the officer's presence his wife is being treated by health services
02:41as she could apparently no longer stand or stop throwing up
02:49no one wants you to be scared of anything
02:51well they just want you to leave
02:54as the woman is wheeled towards the exit a second officer joins the scene
03:06moments later
03:14the woman starts to make her own way seemingly frustrated with the medical professionals
03:37but the couple appear to have no clear plans on how they're going to actually make their way home
03:43I don't want you to get arrested man let's go
03:44hey you let her to go
03:45hey come on
03:46hey hey bye
03:50we gotta go up right here if you're gonna get a ride shot
03:51bye homie
03:52let's go come on
03:53come on
03:54I knocked out
03:54take it my out
03:55hey let's go
03:56let's go
03:56hey
03:56what y'all gonna do
03:58come on let's go
03:59let's go right here
04:00I don't want you to get arrested
04:00arrested
04:01come on for being just talking
04:03come on let's go
04:03the police officer's warning seems to finally sink in
04:08hey man
04:08I appreciate y'all
04:10I did
04:11were you gonna ride
04:11I did the military bro
04:14I did the whole
04:14sort of
04:17but as the officers continue to press him about getting a ride share home
04:21the man's aggressive attitude comes back to the forefront
04:25how about that
04:26you
04:29hey you too
04:31until the officers have finally
04:35had enough
04:37all right
04:38come on
04:40stop
04:49the officers arrest the husband for trespassing
04:52and escort him to their vehicle
04:54all right we'll stop right here
04:55put me in there
04:58spread your feet
05:00I can't spread him no more
05:02push my foot one more time bro
05:09as one of the officers drives him to jail for processing
05:13the other returns to ensure the wife leaves without incident
05:16and gets home safely
05:18hey miss can someone come get you
05:22if no one can get you
05:24I don't want to see you go to the hospital or get arrested or anything
05:27you're gonna leave or you're not gonna leave
05:29you're not going to leave
05:32okay if you're not going to leave you're under arrest
05:34put your hands behind your back
05:34put your hands behind your back
05:36you're under arrest
05:38you're trespassing after warning because you don't want to leave
05:40you're asking me for trespassing right now
05:42yep
05:43you were told to leave multiple times you decided not to
05:49you
05:49take a picture of her bitch
05:52yeah
05:53all right
05:54let's go
05:54the woman is not charged
05:56the man is charged with disorderly conduct
05:59but the state later drops the charges
06:01after successful completion of pre-trial diversion
06:05the incident serves as a reminder
06:08that while having a good time at an amusement park is encouraged
06:11I'm gonna drive
06:13I'm gonna drive
06:13no I don't think you should
06:15the safety of each and every guest is always the priority
06:20spread your feet
06:20I can't spread them no more
06:23push my foot one more time bro
06:25you
06:26yeah
06:33more often than not
06:35store employees hope to make a sale from the minute a customer walks through their doors
06:40but sometimes like in instances of disruptive behavior
06:44I don't give a
06:46as in this situation where a customer takes out her dissatisfaction on the register
06:59an employee may prefer to ask a customer to leave
07:06for obvious reasons
07:09unfortunately in this case
07:10despite a good amount of damage
07:12the irate customer does not appear to engage in any direct physical confrontation
07:20unfortunately that's not always the case
07:25like this interaction at a convenience store in Wisconsin
07:29I will pick you up here
07:30according to the person filming
07:32the clerk allegedly frustrated with the customer for taking too long to decide on an item to purchase
07:38demands she leave the store
07:54and when she chooses to stand her ground
07:57through the parking lot
07:57lift the stock
07:59lift the stock
08:03lift the stock
08:05things get out of hand
08:09damn
08:09that would destroy your story
08:15I will keep you up here.
08:16In a convenience store in Wisconsin.
08:22A customer and store employee get into an altercation.
08:27When, according to the bystander filming,
08:30he allegedly demands she leave without giving an explanation as to why.
08:35Lift the store! Lift the store!
08:37Don't lift the store!
08:40Lift the store! Lift the store!
08:42And when she refuses to go,
08:46Damn!
08:48Things get physical.
08:50Hold up. Lift the store!
08:50It's a girl, though.
08:52It's a girl, man.
08:54Hold up.
08:54Lift the store!
08:55Hit me like a bitch. Come on.
08:56Lift the store!
08:58The clerk takes out his phone.
09:00Call the police. Call the police.
09:03But it does little to quell the ongoing conflict.
09:07Lift the store!
09:07What's up?
09:08Lift the store!
09:10What's up?
09:12What up, .
09:13Come on, .
09:15Come on, .
09:16What's up, .
09:18Come on, go out back. Go back there, bitch.
09:23Once the man retreats behind a closed door...
09:32The woman wreaks havoc on a few shelves...
09:35Bitch.
09:36...and finally leaves.
09:37Oh, my God.
09:39...while any repercussions in this situation are unknown, the lesson is clear.
09:44Lift the store!
09:45What's up, Pete?
09:46Don't lift the store!
09:47No matter the reason why a patron is asked to leave a store...
09:50Damn!
09:52...customers and employees should keep their hands to themselves at all times.
09:57Part of the police.
09:59You just hit me, bitch.
10:00What's up?
10:01Lift the store!
10:02What's up?
10:06Many stores provide private parking lots for customers.
10:10A convenience that acts as an enticement to do business at that location.
10:15And as long as there are clearly marked warnings, in most cases, the owners of these shops have
10:21the right to tow any vehicles that are potentially causing problems for the business.
10:26But the situation becomes much less clear when the vehicle in question is occupied.
10:33So, my brother and I were bagging out of the car parking spot, and all of a sudden, the front
10:39end just fell,
10:40and the tire just fell underneath, as you can see.
10:43In Arizona, a brother and sister are stranded in a gas station parking lot after their dad's SUV suffers a
10:51broken axle.
10:53According to them, their mechanically-minded father is on the way.
10:57However, he's delayed because he has to borrow a vehicle to get there.
11:02I'm trying to take care of my a**.
11:04Let's just wait on the police and stop talking to me.
11:06You're pissing me off now.
11:08But a gas station employee is apparently upset.
11:10The twosome have reportedly been sitting there for nearly two hours, blocking access for other customers.
11:17Okay, if you want to be like that...
11:18I'm not trying to do anything.
11:19Then I will call the non- or the emergency number and say you're being combated.
11:24And now the employee is warning them if they don't take action.
11:28Don't be a jerk to me.
11:29I'm not.
11:29Because I can really mess this up for you.
11:31He will.
11:32All right.
11:33Okay, can you stop talking to me and leave my vehicle?
11:36Leaving in a police car?
11:38Is that what you want?
11:39You're trying to take me to jail now?
11:44I have a responsibility.
11:45I'm trying to take care of my a**.
11:47In a convenience store parking lot in Arizona.
11:49Let's just wait on the police and stop talking to me.
11:51You're pissing me off now.
11:53A brother and sister have been sitting in a broken down car for two hours waiting for their father.
11:59Don't be a jerk to me.
12:00I'm not.
12:00Because I can really mess this up for you.
12:03And this store employee is losing patience.
12:07Can you stop talking to me and leave my vehicle?
12:09Leaving in a police car?
12:11Is that what you want?
12:12You're trying to take me to jail now?
12:13No, I don't want to.
12:14I just want the vehicle to move.
12:15It looks like it.
12:16Honestly.
12:16What do you want me to do?
12:18You want me to start it up and drive it?
12:19I want you to call the tow truck and get it moved.
12:21Okay, and there's someone on the way.
12:23What do you not get about that?
12:25The customers insist their dad will be there before a tow truck.
12:28Though what he will do once he gets there is unclear.
12:32I'm trying to be real with you, man.
12:33I see that.
12:34I feel for the situation.
12:35Okay, there's someone on the way.
12:37What do you not get about that?
12:38But I know that's not true.
12:40There's someone on the way.
12:41I already know that's not true.
12:42There's someone on the way.
12:43You're lying to me.
12:44You're sitting here.
12:45You've lied to me five times.
12:46I'm not lying to you.
12:47You literally talked to him on the phone.
12:51I'm trying to take care of it.
12:52What do you want me to do?
12:53I want a tow truck to come in.
12:55Someone's on the way, okay?
12:57Take it safely out of here.
12:58Okay, someone's on the way to get it safely out of here.
13:01You cannot do the repairs here.
13:03I understand that.
13:04We're not going to do the repairs here.
13:05How many times have I told you that now?
13:07We're going to get it out of your hair.
13:09Can you just, whenever someone gets here.
13:12With the argument at an impasse, the employee changes tack.
13:17Honestly, you would be having a lot better luck with me if you weren't just being a
13:22dick and saying you, you, you, you.
13:25I never said you one time.
13:27You can say that.
13:28I never said you one time.
13:29You understand what I'm saying?
13:30You want to know it's funny?
13:30We have the whole conversation that me and you are having right now recording.
13:35Great.
13:36So you can listen to everything I've said.
13:39I've never said you once.
13:41All that makes you want to do is go call the police and say come down here.
13:44This guy is causing a scene.
13:46I'm not causing a scene.
13:47I'm in my vehicle sitting here waiting for someone to get here.
13:50The driver makes another call to his father.
13:53You're giving me hell and I, there's nothing I can do but sit here in the vehicle and wait for
13:57someone.
13:57Either you or the police.
13:58And he won't leave me the home.
14:01All right, tell him you're dealing with me when I get there.
14:05He said what?
14:06He's threatening me.
14:07You're going to deal with me?
14:08No.
14:09The owner of the vehicle is now threatening me.
14:11Wow.
14:13He was, he said that because it's his responsibility when he gets here and then you're going to be
14:18talking to him.
14:19That means you're going to be talking to him dealing with his vehicle.
14:23At this point, the sister stops recording and presumably the father shows up.
14:29It's unknown what happens when he does.
14:32What do you want me to do?
14:34You want me to start it up and drive it?
14:35But in all likelihood, the family leaves with their vehicle one way or another.
14:40I want you to call it to a truck and get it moved.
14:42Okay.
14:42And hopefully a full repair.
14:45So neither party has to be inconvenienced like this again.
14:49You're going to deal with me?
14:50No, be pushing.
14:52The owner of the vehicle is now threatening me.
14:53Wow.
14:59Some people's choice of profession is to entertain crowds at events by performing daring high-flying
15:05acts.
15:07Like this man who has been shooting himself out of a cannon for more than 23 years.
15:15But experience
15:20does not always equal success.
15:23According to news reports, the man survives with a few broken bones and an injury to his liver.
15:30And he even reportedly wants to continue his extreme stunts.
15:36As is often the case with those who go out on a limb to please the crowd.
15:43In France, a group of parachuting soldiers are dropping into a stadium to kick off a championship
15:50rugby match.
15:54The first two stuntmen land safely.
15:58Setting the stage for the third.
16:01Who's set to arrive to great fanfare while carrying the official game ball.
16:10The third man seems to drift slightly off course.
16:17Causing his shoot.
16:19To get caught up in the stadium's overhang.
16:23Leaving the man dangling precariously.
16:27Nearly 50 feet above the horrified fans.
16:38In France, a parachutist who's supposed to deliver the game ball to a rugby match
16:45has been blown off course.
16:49As the man hangs nearly 50 feet above, fans below him are quickly moved to safety.
16:56While inflatable mats are placed underneath.
17:01And firemen rush to the scene with a hydraulic aerial ladder.
17:10The rescue of the parachutist has become the main event.
17:15As the crowd cheers for a hopefully happy ending.
17:21But even once the firemen reach him, untangling him proves to be a challenge.
17:27Then, right around the two-minute mark.
17:35He's free.
17:39According to news reports, after 40 minutes of waiting, the fans are finally able to see the game.
17:46Now that the ball and the parachutist are delivered safe and sound.
17:51Maybe next time, the ball can be delivered in a way that keeps everyone safely on the ground.
18:03According to the U.S. Bureau of Transportation, in 2023, less than 1% of all flights were diverted.
18:10And directed to land at an alternate destination.
18:15While these deviations and routes are typically due to severe weather, medical emergencies,
18:20technical issues, or unruly passengers, and thus necessary for the safety of all,
18:27they do complicate a traveler's journey.
18:31Some much more so than others.
18:35We left from Puerto Rico at, what, 5.30 p.m.?
18:39We were on that flight for max two hours.
18:42We flew around in a circle for about 30 minutes because of weather.
18:44Then the pilot decided, hey, we need to land in the Bahamas.
18:48At an airport in Nassau.
18:50Puerto Rico to the U.S. is a domestic flight.
18:53This is a different country.
18:54We land here, the pilot or somebody at the front of the plane asks us,
18:58who here has their passport, who doesn't?
19:00Lo and behold, everybody does not.
19:02Because everybody expected to go from the U.S. to the U.S.
19:05Now, the customers without passports are unable to clear international border control.
19:10If we get off here, of course, everybody probably already assumed we can't leave the terminal.
19:15Because we're not allowed to be here.
19:17Like, most people, we're illegally here.
19:20We can't leave, not only can we not leave the airport, we can't leave the terminal.
19:24We can't do anything.
19:25In addition, the flight crew has timed out and cannot legally work.
19:30So the wait for a new flight drags on.
19:33We're supposed to be literally at home right now.
19:36Hours into the delay, another hurdle arises.
19:40They made an announcement saying that the next flight is going to leave
19:43Miami at one in the morning in English.
19:45You came from Puerto Rico.
19:46Not everybody speaks English.
19:48I'm playing translator here.
19:50Passengers who can speak Spanish, like this young man,
19:52are asked to assist the employees.
19:59And though this helpful customer maintains a relatively positive attitude.
20:04We're on hour seven of being here.
20:06No food, no water.
20:08It's cold, no blanket.
20:10We have one bathroom for 100 people.
20:12Dogs, children, no information.
20:15Hopefully we get a refund at the end of this.
20:17The entire ordeal takes, according to media outlets, 14 hours to resolve.
20:23And forces the helpful customer to rent a car for his final leg home after missing his connecting flight.
20:30Quick update, um, I did get a refund.
20:33But the refund was less than the price of us renting a car to go home.
20:40We go 13 hours.
20:42In a storm.
20:44Come on, dawg.
20:46Come on, dawg.
20:47The airline makes a statement saying,
20:49operating safety is always our priority.
20:52And apologizing to customers for the inconvenience experienced as a result of the weather.
20:59But kudos to him for making the best of a miserable situation.
21:04We must be literally at home right now.
21:06For his own sake.
21:08And his fellow passengers.
21:10Those who speak Spanish and cannot understand what they are saying.
21:13and I can't stop at all
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