We do not call during dinner

Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank

"The Inventive Expert" (often subtitled "Where Smart Founders Share Their Cheat Codes") is a podcast hosted by Devin Miller that focuses on entrepreneurship, business growth, and legal strategies for startups. It features interviews with founders and industry experts discussing actionable advice, such as hiring, team dynamics, intellectual property, and scaling, to help entrepreneurs avoid common pitfalls.

The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.

Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.

We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.

In this episode of The Inventive Experts Podcast, hosted by Devin Miller of Miller IP Law, guest Richard Blank shares his expertise on the "Art of Speech" and its critical role in entrepreneurial success.
Key Discussion Points
The Art of Speech: Blank, the CEO of Costa Rica’s Call Center, discusses how communication skills—including phonetic micro-expressions and active listening—can be used to build meaningful business connections.
Entrepreneurial Journey: The conversation explores Blank's path from a language major to leading a multi-million dollar BPO empire, emphasizing resilience and mentorship.
Corporate Culture: Blank highlights the importance of fostering a "family-style" workplace culture and maintaining accountability to drive high performance.
Soft Skills & Sales: Practical advice is provided on using emotional intelligence and self-awareness to navigate tense negotiations and improve telemarketing outcomes.

https://youtu.be/fWpandBrocY