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From first-gen smartphones to cybersecurity: BlackBerry CEO on the company’s reinvention

Speaking at the World Government Summit, John Giamatteo told Euronews Next how the once mobile maker now powers secure systems for governments and cars.

READ MORE : http://www.euronews.com/2026/02/04/from-first-gen-smartphones-to-cybersecurity-blackberry-ceo-on-the-companys-reinvention

Euronews Next is a future-focused news section covering global innovation, science and technology with a European perspective. Our dedicated team of journalists aims to educate and inspire today’s leaders by providing them with analysis and insights into the people and organisations shaping our future

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00:00We have reinvented ourselves quite a bit from the days of our mobile devices.
00:08Security, trust, and innovation is always what BlackBerry has been about.
00:12So while the products and services we sell today can't be held in the palm of your hand,
00:17those same underpinning values of security, trust, and innovation
00:21continue to guide everything that we deliver to the market.
00:25So now we're basically focused on two particularly segments of the market.
00:30One is our QNX division, which think about that as the real-time operating system of your car.
00:37Chances are your car is probably being powered by a BlackBerry operating system.
00:42We're in 275 million cars around the world,
00:46and we work with every major OEM all over, from Europe to Japan to Korea,
00:56and obviously China is being one of our fastest-growing markets in the U.S.
01:02So that's one division, fast-growing segment, real-time operating system, powering cars around the world.
01:08The second division is our secure communications.
01:11That's one of the reasons why we love being part of the WGS event here
01:15because it's so broad within the government representation here.
01:2175% of our business on the secure comms side of the business is with governments around the world.
01:27We power 18 out of the G20 countries in the world,
01:31use some form of our secure communications technology.
01:34Eight out of the ten largest banks in the world continue to use our technology in a lot of different
01:40ways.
01:41And then critical infrastructure providers are relying more on secure communications
01:46and some of the capabilities.
01:48So that's a little bit about what we're doing between QNX and secure communications.
01:52There's so much going on there, especially when it comes to smartphones and security.
01:57What sort of challenges are there in terms of today exactly what's going on in terms of devices and security?
02:05What are the biggest challenges?
02:06That's a great question.
02:07It's a great question.
02:08And, you know, I think one of the biggest challenges is, you know, consumer messaging applications.
02:15I'm not sure, you know, you might use WhatsApp or a lot of us do.
02:21And, you know, the vulnerabilities associated with that, it's not as encrypted as you think.
02:28In fact, there's a whole dark web ecosystem that creates services mining your data, mining your information.
02:34So one of our products is we try to make, especially governments and large banks
02:40and people that have a lot to protect, make them really aware of, you know, the dangers in that.
02:46And one of the solutions that we provide is a top secret classified level encryption, end-to-end encryption for
02:56voice, data, and video.
02:58So it's probably one of our fastest growing sections with the whole geopolitical environment
03:04and everybody, you know, trying to listen in on some of the things that are going on.
03:09And this solution has, in particular, we're talking to a lot of heads of state,
03:14talking to a lot of technology companies on how we can make that available more broadly.
03:20So that's one of the bigger trends is really encrypted end-to-end technology
03:26that can really provide governments and people that have a lot to protect the kind of peace of mind that
03:32they need.
03:33Well, within all of this, of course, you've got the rise of AI, and you've got, when it comes to
03:37security and cyber security,
03:39you've got AI fighting AI, and it's getting so much more advanced.
03:43What are you doing in that respect?
03:44Yeah, it's a great, great, great question.
03:47You know, with AI, you know, having a good framework.
03:50I think, you know, our approach has been use it pragmatically.
03:54You know, it's the type of thing that if you let it go too far, you know, it can really
04:02kind of be disruptive.
04:03And the types of solutions that we provide, mission-critical communications
04:08or the operating system that there's 500 million lines of code that's in a car.
04:14So leveraging AI in those types of applications is something that we're very, very careful about.
04:21So we use it in ways to help improve our productivity and accelerate our development cycles and improve our quality.
04:29But at the same time, we don't really get too cute with it because the level of security that people
04:37are relying on us for
04:38is something that really, I think, makes it a little bit more palatable.
04:43Well, you mentioned that you're very much working with lots of different global car manufacturers
04:48and autonomous vehicles, of course, as well as a main focus.
04:52So is it actually that easy to hack a car then?
04:56It's not that easy to hack a car.
04:59I think that's kind of the next frontier.
05:01It's much easier to hack your phone or your computer or other types of things.
05:05Hacking the car is a next-generation level type of thing.
05:09Now, that being said, we have to make sure that we put in, you know, guardrails and safety standards
05:16and very important, you know, a lot of premise-based technology that we use.
05:22How much do you really use the cloud is one of the things that we think about
05:28in terms of how you implement the technology in the vehicle.
05:31So it's an area that we're very focused on, you know, probably our fastest-growing part of the QNX
05:38is that next-generation car, those autonomous vehicles, self-driving cars, robo-taxis.
05:44That's kind of the new frontier, and we're proud to say that, you know, the entire ecosystem,
05:51whether it's Qualcomm, NVIDIA, NXP, all the silicon players,
05:56are actually building their architecture on top of our QNX platform.
06:01So we are truly going to be powering the next-generation vehicle.
06:04Your work with mobile phones isn't necessarily completely over
06:07because enterprise device management, tools for employees working on their own phones and things,
06:13tell us a little bit more about that aspect of things as well.
06:15I appreciate you asking that because that really goes back to the heritage of, you know,
06:20when people use BlackBerry, when you use the BlackBerry, that feeling of, you know, security and trust
06:26and basically what we did when we got out of the handset, out of the hardware business,
06:32we took all of that software, that special experience that you remember when you were typing on your keys,
06:37we took that software out and we basically adapted it to work with Androids, to work with iOS.
06:45So now you get that BlackBerry experience, that secure experience, that trust,
06:51that feeling that you don't have to worry about where your email is.
06:54So our mobile device management technology now works on any device from Android to iOS to PC to Mac
07:03to, you know, all the different, you know, things in between.
07:07So that is, continues to be a big part of our business.
07:11Granted, these tends to be customers that go for that or big banks, big government,
07:16people that have a lot to protect.
07:18They rely on a BlackBerry mobile device management system.
07:22Really, really impressive to see what you're doing.
07:25Additionally, Europe is a key market for you, especially the UK and Germany.
07:29What sort of expansion plans have you got going on and how are things going in those markets?
07:34Yeah, we're excited about the opportunities in Europe.
07:38You know, Germany is our largest market that we support today.
07:41We have a very strategic relationship with the German government where we provide a variety of solutions.
07:47So that's kind of the foundational element of it.
07:50But, you know, even in the UK, some of the biggest banks continue to use our technology.
07:56Ministry of Defense uses our technology in different locations.
08:00So the hubs really tend to be UK and Germany.
08:03But we absolutely are planning to, you know, grow out in places like Spain and in Italy, the Nordics.
08:10We've seen tremendous opportunity.
08:12So we have, you know, operations throughout the region.
08:17And we're really looking forward to taking that business to the next level.
08:22Rising tariffs, increased prices, disruptions in global trade.
08:27How is that impacting you at this moment?
08:29Yeah, you know, knock on wood, we've actually navigated that pretty well.
08:34Fortunately, a lot of what we do is software and services.
08:38And software and services don't tend to get hit as much on some of this whole tariff activity that's going
08:45on.
08:46So thus far, we've kind of navigated that in a pretty good way where it hasn't really had a profound
08:52impact on our business.
08:53And also, you know, one of the things that helps us is we're quite diverse in terms of our business.
08:59When you look at the diversity of our geography of our business, we've got a critical mass of business in
09:06Europe,
09:07critical mass in North America, critical mass in Asia.
09:10So as, you know, one market could be up, one market could be down, at the end of the day,
09:15we tend to really kind of navigate that pretty seamlessly.
09:20Final question.
09:21We're here at the World Government Summit here in Dubai.
09:24What are you seeing?
09:25What are you witnessing?
09:27Anything that's been of interest to you?
09:28Well, you know, AI's been the buzz.
09:31I'm sure you're hearing it as well and how people are using it.
09:35I think people are picking each other's brains on how far do you take it and where do you go,
09:40what's the impact going to be to your workforce, et cetera.
09:42So certainly that's, you know, one big theme.
09:46And the other is, you know, data sovereignty.
09:49You know, a couple years ago when we came here, everybody was talking about the cloud, hyperscalers,
09:54putting everything in the cloud and going global.
09:57And some of the things that have happened over the last couple of years with the geopolitical environment,
10:02with the deep fakes and a lot of the AI and the adversaries and how sophisticated they're getting,
10:08we're seeing a lot of companies and, most importantly, governments pull back and say,
10:14you know what, maybe we need to keep this within our borders, premise-based solutions,
10:17or local clouds, local infrastructure, and maybe not quite be as, you know, global as they were in the past
10:27in terms of their cloud ambitions.
10:29So those are some of the themes that I've been seeing over the course of the last couple of days.
10:33Well, we hope you have a great time, continue your conversations,
10:36and wonderful to have you here in our studio.
10:38Thanks so much for having me on the program.
10:42All right.
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