00:00public courtesy norms that most Canadians expect politeness is practically
00:05part of every Canadian's DNA.
00:07Which of these do you think is the most important one to follow?
00:10Line queue order.
00:12The rule for queuing follows a strict first arrangement.
00:15The rule for queuing follows a strict first-served policy.
00:20It's something that many people openly discourage.
00:23Apology Culture
00:25Provinces like Ontario and British Columbia have apology acts that have the act of apologizing
00:30written into law.
00:31The act states that simply saying sorry doesn't necessarily mean that it's a
00:35fact that you're admitting fault for a problem.
00:37It's more of an act of politeness that's meant to keep things positive.
00:40Rather than a way of claiming responsibility, volume expectations on public.
00:45Most Canadians expect quiet on buses and subways.
00:50Not to say you'll be fined for being loud.
00:52It's merely that you're expected to follow these etiquette rules.
00:55when you're on board.
00:56It's merely that you're expected to follow these etiquette rules when you're on board.
01:00Polite refusal of social invitations.
01:04You can't
01:05simply give a flat no when you're turning down plans with a Canadian.
01:08They might also say something like
01:10maybe next time.
01:11Hands off personal space.
01:15The general recommendation is that you should leave about an arm's length of distance during
01:18casual conversations.
01:20And in lines at banks and grocery stores, etc.
01:23Standing too close to a Canadian is all
01:25almost guaranteed to make them feel uncomfortable.
01:28Shoveling sidewalks.
01:30Canadians tend to see sidewalk access as a shared responsibility, and most will shovel the
01:35snow off the sidewalk.
01:36Quite a few cities even require people to do so by law, such as in Toronto.
01:40where homeowners need to clear the sidewalks within 12 hours after snowfall ends.
01:45The rule applies only when the amount of snow is under 2 cm, and it's a rule that reappears
01:50every winter.
01:51Smoking and vaping in public spaces.
01:55It's a common idea that you should try to smoke and vape away from non-smokers.
01:59Some provinces have rules
02:00around how far you need to be from public entrances and air intakes.
02:04Boarding.
02:05Boarding and exiting public transport.
02:07Let people exit first when boarding.
02:10TransLink, the TTC, and Montreal's STM instruct passengers to wait and
02:15not block the doors, since blocking slows service for everyone.
02:19Littering.
02:20While there are fines in most areas for littering, many Canadians will speak up if they see people
02:25littering.
02:25Boarding on public streets and areas.
02:27Canadians expect clean public spaces.
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