Melbourne Airport’s new tracking system promises to end lost luggage frustrations

Australian Community Media

Melbourne Airport has introduced a real-time baggage tracking system that it says will cut down on lost luggage and double handling capacity. This video includes ACM-produced voiceover powered by AI.

Transcript

00:00Melbourne Airport has unveiled a new baggage handling system that has promised a major

00:04reduction in lost luggage while doubling capacity in the T2 International Terminal.

00:12The technology assigns each bag an electronic tag and pairs it to an RFID-enabled tote tray,

00:18allowing airlines to track it from check-in through to loading.

00:24Bags that arrive early are stored automatically until their flight is ready, replacing the

00:29slower manual process that often contributed to misdirected luggage.

00:34Airport officials said the system can process more than 4,000 bags per hour and will allow

00:39passengers to check in much earlier for their flights.

00:45Sydney Airport has also detailed its own upgrades, including a new link between the T2 and T3

00:51terminals and additional swing gates to manage future passenger growth.

00:59Sydney Airport's

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