00:00Yes, I'm taking her hair out. This is what happens, y'all. Stop playing with people, Tom.
00:04Why's her hair pink? What do you mean? Why's she got pink hair?
00:08In the notes, she said add 10 pieces of pink hair.
00:12She might have done it, but I didn't.
00:14Did you put that in the notes?
00:17Oh.
00:19Did she want me to take it out? It's only 10. It won't take long.
00:22Even though she wasn't at fault, the mother's request to fix the mistake left her shocked.
00:26$50. $50. $50.
00:28For this, I can take it out and put black.
00:31Only paying me $120 because you put pink on my daughter's hair and I didn't ask for that.
00:37This was her daughter's back-to-school hairstyle, and all she wanted was some cute pink hair.
00:42She's the one that puts a pink in a note. If you say that you want pink in a note, I just follow the notes.
00:47You get a small box phrase and add 10 pieces of pink, and that's what I say in the notes, and that's what I put.
00:53So I wasn't being a professional.
00:55$50 off is a lot much for color in her hair that you already had in your notes.
01:00What I can do is cut this color out, but if you want to take a whole $50 off, I'm just going to take her hair down because what's the point?
01:08No, you don't have to. No, you don't have to. We're going to pay you $120. That's all I have.
01:12Take out the pink. Replace it with black, and you only got $120. Really?
01:22Okay, cool. That's fine.
01:24Since the mom refused to respect her time and effort, she had no choice but to prove that she was not to be messed with.
01:31I decided to go ahead and take all the braids out because her mom was tripping. That don't make no sense.
01:36And this kind of client, I do not want. So I just went ahead and just start cutting and start taking out all the braids instead of just 10, and they can go on their merry way.
01:46But honestly, though, after I took it out, I did feel bad for the little girl because she had school in the morning, and her hair was really pretty.
01:53But with this kind of situation, sometimes you just have to let the client go because clients like this that try to play with people's money and people's time and energy because doing hair is not easy.
02:03I'm mad now, so I don't even want the $120. Just go on. But honestly, next time, I won't take out a little girl braids because it did break her heart.
02:11After taking down the braids, the mom returned furious, and that's when things took a dramatic turn.
02:16Why did you take down my daughter's hair?
02:19Girl, pop down. Who are you yelling at in the first place?
02:22I'm yelling at you. This is so professional of you.
02:25Honey, you should have in here number one, and I don't want your $120. I'm good.
02:30I wouldn't make you $120, though. So professional of you.
02:33The mom started to speak out of line, and she had to put her in her place.
02:36You can't tell me how much you're going to pay, but that's unprofessional to you.
02:39I do not want an unprofessional customer, all right?
02:43Get that school tomorrow. I cannot believe you do that to a little girl.
02:46I don't need your money, and y'all can go somewhere else, take a visit somewhere else.
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