The Make Careers Happen Podcast with Richard Blank. B2B trainer that became a CEO of a nearshore call center.
Welcome to Make careers happen. A podcast with the main focus on helping people to find success in their careers. Guiding people to find their professional business journey.
Ishaan Haider is a teenage host of the show and is located in Dublin Ireland. A very ambitious highschooler that engages his time with interactive learning outside of the classroom. Ishaan seeks to improve his communication skills by interviewing established business leaders that pay it forward to the next generation. Make Careers Happen podcast is just a start to Ishann's bright future with grit and determination to make things happen in a positive way.
Ishaan dives deep into the subject of moving abroad and starting a company from scratch in Costa Rica. He follows up with Richard on multiple questions regarding the use of advanced telemarketing strategy combined with conflict management can adjust the tone through interpersonal soft skills. The podcast concludes with a discussion on customer support by proper rhetoric and gamification to increase employee motivation.
Make Careers Happen Episode #2
Make Careers Happen Podcast. Guiding people to find their professional business journey.
00:00So if there's anything you could change in your career, what would it be?
00:08Sorry everyone, something happened, but we'll just continue from where we left off.
00:16So can you, so can you, wait a minute.
00:21So if there's anything in your career you could change, what would it be?
00:26Anything in my career would I change, what would it be?
00:30What I'd like to do is have more fast tracking for promotion in my company.
00:35We only, once again, promote from within.
00:38What I'd like, well I wish I did before, was to delegate more responsibilities for brand new agents that were coming in.
00:45And to be able to test them a lot faster to see their sort of additional skill sets that they have and sort of leadership that they have.
00:52So it's not like they're going to be doing heavy reports or, you know, classroom training.
00:57But if there's somebody there that is excellent for shadowing, for coaching, assisting me in script writing and doing some role playing, then once again I could see that these individuals have the sort of spark and then you just add to that sort of talent and then you kind of would see where things grow from there.
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