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  • 2 days ago

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00:00Quick look, I'm really sorry, I wouldn't usually do anything that I need to just mention
00:06because there's a really strong smell and I'm not sure I'm going to go through this
00:11What do you mean? It just takes breath away a little bit, just a bit of an odor
00:15Right, what kind of odor? Well, I really don't need a really female odor
00:21Right, well it's not me, I had a shower this morning
00:25Well, if I shower this morning, I think we might want to go to the doctors because
00:29Well, maybe you should go to the doctor and you
00:30Well, I'm pretty sure I'd be able to smell myself
00:33She won't listen to the salon owner's complaints
00:35Well, it could be you
00:37Well, you could be the one that stinks, it could be your wax
00:40I didn't think it actually had a weird smell when I came in
00:43It has only come about since you've taken your underwear off
00:47I know that I don't smell
00:48Well, I beg to differ, so I'm at this end, I can assure you it's going to be
00:54Well, this is really rude
00:55She's completely in denial of the situation and won't apologize for her attitude
01:00I'm really sorry, I'm really not going to offend you
01:03I already paid
01:04But from a hygiene perspective, it's okay, we can throw your money out
01:07But from a hygiene perspective, I'm just really not going to be able to complete this treatment
01:10Well, there's no hygienic problem, I shower this morning
01:13This salon owner wasn't so sensitive about her customer's offensive smell
01:17Look, I can't wax you today, you're really stinking, I can't, I can't carry on with the appointment
01:21Well, you've got a mask on, so that shouldn't be anything
01:23I can smell it through the mask
01:25You're body shaming, because of the way I look
01:26I'm not, it's nothing to do with the way you look, hon, it's the way you smell, it's offensive
01:30So, call it body shaming if you want, but
01:32But you don't need to smell really
01:34It makes you put wax on my lips
01:35Even if you breathe from my mouth, you can still smell it
01:38It is awful, I don't know
01:40Honestly, you've got to go in and I'll tell you
01:41I'm a pain customer, you can't just deny me because of that
01:44Where does it state that?
01:45It states you've got to come in with clean skin
01:47Yeah, it is clean
01:48It's not
01:49It is, it's really not
01:51She has to be even more blunt to get through to this difficult customer
01:55The wax won't even stick to it, it's just, oh
01:57I think this is disgraceful, I'm literally a pain customer
02:00And you're not doing it with the service
02:02You're right, I'm not doing it, you're right, I'm sorry, I can't
02:04You can't come into my salon like that
02:08Well, it's not a hygiene thing, like I said, maybe because of doctors, you know, the infections and things like that
02:12It's warm outside, you know
02:14I'm really not trying to offend you, I'm just woman to woman, I'm just doing it
02:17Well, I think you should, yeah, I think you should check yourself before you go accusing other people
02:21After all the arguing, the salon owner's only option was to walk away until the customer leaves
02:27Right, I'm very, very sorry that you don't have advice, I'm just going to take a few clothes on
02:31And I'm very sorry I'm not going to continue this treatment for you today, I'm very sorry
02:35The salon owner explained the hygiene expectations beforehand
02:39And told her that the length of hair is not the issue
02:43Have you had a wax before?
02:45Yes, I have
02:46I haven't had a Brazilian before though, so I'll try to spin you
02:49Perfect, yeah
02:50And have you changed recently?
02:52Um, about three weeks ago, I think it was
02:56Oh, okay, okay
02:57I should have been more than a long time next time
02:58I'll take a quick look
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