Mydin boss urges calm over SARA cash aid redemption glitches

Free Malaysia Today

Ameer Ali Mydin appeals to those who do not need the SARA aid immediately to wait and let those from lower-income groups use their RM100 cash aid first.  Read More: https://www.freemalaysiatoday.com/category/nation/2025/08/31/mydin-boss-urges-calm-over-sara-cash-aid-redemption-glitches  Laporan Lanjut: https://www.freemalaysiatoday.com/category/bahasa/tempatan/2025/08/31/mydin-gesa-bersabar-susulan-masalah-teknikal-sistem-mykasih  Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs.    Subscribe to our channel - http://bit.ly/2Qo08ry   ------------------------------------------------------------------------------------------------------------------------------------------------------ Check us out at https://www.freemalaysiatoday.com Follow FMT on Facebook: https://bit.ly/49JJoo5 Follow FMT on Dailymotion: https://bit.ly/2WGITHM Follow FMT on X: https://bit.ly/48zARSW  Follow FMT on Instagram: https://bit.ly/48Cq76h Follow FMT on TikTok : https://bit.ly/3uKuQFp Follow FMT Berita on TikTok: https://bit.ly/48vpnQG  Follow FMT Telegram - https://bit.ly/42VyzMX Follow FMT LinkedIn - https://bit.ly/42YytEb Follow FMT Lifestyle on Instagram: https://bit.ly/42WrsUj Follow FMT on WhatsApp: https://bit.ly/49GMbxW  ------------------------------------------------------------------------------------------------------------------------------------------------------ Download FMT News App: Google Play – http://bit.ly/2YSuV46 App Store – https://apple.co/2HNH7gZ Huawei AppGallery - https://bit.ly/2D2OpNP  #FMTNews #AmeerAliMydin #SARA #MyKasih

Transcript

00:00Maiden Hypermarket Managing Director Amir Ali Maiden has urged shoppers to remain calm

00:06following glitches in the MyKase system, which caused delays in redeeming the one-off

00:10RM100 Sumbangan Asas Rahma cash aid. Speaking to FMT, Amir said this was not the time to assign

00:17blame and reminded shoppers that they have until the end of the year to redeem the aid.

00:22Amir said the system had not crashed but was experiencing lags,

00:25taking three to four times longer to process purchases. He urged those who do not need the

00:30SARA aid immediately to wait so that lower-income groups who truly rely on the assistance can use

00:36their RM100 first. Last month, Prime Minister Anwar Ibrahim announced a one-off aid contribution

00:42involving RM2 billion to benefit 22 million Malaysians, with payments credited into

00:46Eligible Citizens MyKat for use at 4,500 shops nationwide. However, many netizens complained

00:53on social media that they could not redeem their RM100 aid due to issues with the MyKase system.

01:00In a statement, the Finance Ministry and MyKase apologized for the system glitch,

01:04explaining that high transaction volumes caused delays but assured that transactions are still

01:09possible and the technical team is working to restore normal operations soon. Danish Rajareza, FMT.

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