Several clients have initiated legal proceedings against Trinbago Express, in light of the Company's failure to deliver goods which were paid for.
And with customers waiting months on their goods while the containers sit on the Port, comes word tonight that their items could be auctioned off, for other stakeholders to recuperate monies owed to them. Rynessa Cutting has more.
00:00Trinbago Express clients have been turning up at the office locations, only to find the closed sign on the door.
00:08They've been waiting months for their goods. Now, they say they've received troubling news.
00:14What we're hearing is that they may auction off our stuff. These things cost thousands of dollars.
00:20It's so many people involved. People work hard to get their stuff and, you know, to just hear that your stuff may be auctioned off.
00:30Where did you hear that from?
00:32Firmly, CMA and stuff that they were saying that if it's not paid, they may end up auctioning off the containers to get their money.
00:43CMA owns the shipping containers and the disgruntled clients say they have been informed that Trinbago Shipping is owing CMA and another stakeholder as well as the port.
00:55And it is for this reason that their goods are not being released.
01:00Now, I don't know at what point they will do that because it's still in the containers.
01:07So I don't know at what point they'll just be like, well, let's cut our losses and just auction off this stuff.
01:15And also, do they give us first right to get to the auction? How does this auction work? You know what I mean?
01:23It's, I know like I see it on TV where they like pay $500 and they get a container.
01:31They don't know what in it. Is that how it works? So it's just crazy.
01:33This, as Trinbago Express Shipping, TNT Limited, has failed to deliver goods paid and shipped for to dozens of clients, yet still they continue to take business.
01:46A number of disgruntled customers have now initiated legal action, but it is not as straightforward as they would have hoped.
01:54Yes, basically I intend to file legal action against the two separate companies at Trinidad and Tobago, as well as New York.
02:02All right, because they indicated to me that it is two separate companies and no contractual agreement was made with Porter, Spain, Trinidad, but rather it was made with New York, Brooklyn, New York.
02:13And that company is solely responsible for shipping and the one at Trinidad is responsible for the delivery of the item.
02:18And my $420 was paid to New York. As a result, I have no option but to basically file legally at New York.
02:28What is the name of that company up there?
02:30The name of the company is Trinbago Express Shipping, and I was told that the one at Trinidad is Trinbago Express, Inc.
02:37She says checks revealed both companies to be registered in the same owner's name.
02:43Meantime, the assistance of the Consumer Affairs Division is also being sought.
02:48Tell me that somebody investigating the matter, and they will get back to me when I get down to the company.
02:55Said is that it's a voluntary thing. If they doesn't want to cooperate, they can't do nothing. I have to take legal action against them.
03:05However, one small business owner has upped the ante.
03:08As she says, her entire livelihood is in one of the containers, and her customers have been pressuring her to deliver.
03:15I even went to fraud squad. I went to regular police. I went to Consumers Affairs.
03:23I went to the order man in Trinidad. I went to the shipping association, which she's not a part of.
03:35I even called the American Embassy.
03:38So they have a place I didn't go in Trinidad for this problem to be solved, and that I could get my stuff.
03:45And this is unfair. It is unfair, or unfair, unfair.
03:50TV6 News reached out to CMA for a response.
03:54However, the company indicated that it is against its policy to speak on these matters.
03:59Meantime, the Port Authority tells TV6 it does not have any Trinbago containers listed for auctioning at this time.
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