Is Modern Technology Leaving the Older Generation Behind?

With Modern technology changing rapidly, are the older generation being left behind?

Transcript

00:00I certainly do. I think it does isolate them. The other day I was at my local GP surgery

00:03and I found an elderly gentleman who was struggling to book a hospital appointment

00:08for blood tests. Some of the websites are very difficult to navigate if people need urgent

00:13blood tests, if people need x-ray referrals, etc. And I think that support has gone away.

00:19So especially for emergencies and things like that. And also that a lot of things are being

00:22automated with the e-top-ups for electricity and utilities, things like that, and everything

00:29being online payments. I work in the NHS, so a lot of that has gone online, which does

00:34kind of impede a lot of the older people. We get people, you know, up to 100, 100 plus

00:38years old who, they don't know what an app is. Absolutely. Yes, it is. We can use the

00:44computer, but we struggle. We do struggle, yeah. Things change so rapidly that we get

00:50used to one way. We're about half way technically advanced, as it were, you know, technically

00:56educated, but we do struggle a bit. We do struggle.

00:59We do struggle.