Martin Lewis shares ‘Sad Fart’ trick to remember your rights over faulty goods

Martin Lewis' 'Sad Fart' trick to identify faulty itemsThis Morning, ITV

Transcript

00:00In 2002, on my way to the Jeremy Vine Radio 2 show,

00:05because I was trying to work this out,

00:06I came up with a mnemonic that has now gone everywhere

00:09and I've been using it 20 years and it works well.

00:11Be a sad fart, everybody.

00:13Here we go.

00:15So...

00:15It's catchy, isn't it?

00:16It is, yeah.

00:16Very catchy.

00:17An item must be of satisfactory quality,

00:21as described, yes, you're sad,

00:23fit for purpose, I cheated on the next bit,

00:25and last a reasonable length of time.

00:29If not, it's faulty.

00:31So anything you buy must be of satisfactory quality,

00:33makes total sense, must be what's described.

00:35So, for example, if it says it will work for an iPhone,

00:37the speaker, and then you get it home and it only works for Android,

00:39they say, oh, it only works for Android,

00:41and it said it worked for an iPhone, it wasn't as described,

00:43so it's faulty, right?

00:44It's that type of thing, fit for purpose

00:45and last a reasonable length of time.

00:47You can see the difficult one here, can't you?

00:48Yes.

00:48A reasonable length of time.

00:49So what defines a reasonable amount of time?

00:52What a reasonable person says is reasonable.