00:00Fantastic. So, the first point you want to raise is people are banding their shopping baskets.
00:05What do you mean by that?
00:06So, if you have a membership of a store that you shop at, so you want an account, you always need an account,
00:11what you do is you go in, you put in what you want to buy, and there's still time to do this,
00:15so you put in the things that you want to buy, and then you don't complete the transaction.
00:19Walk away. They do hate it.
00:20Because they then email me going, you looked at this, do you want it?
00:23Yes, but they bombard you as well sometimes.
00:24But what they do is they often email you and say, you looked at this, would you like to buy it?
00:28Here's 10% off to help you complete the transaction.
00:31Here's 20% off to help complete the transaction.
00:34I would normally wait 48 hours.
00:36I did a big survey on this last year.
00:37Argos, Curry's, Morrison's, lots of other stores are doing this.
00:41Chris got in touch with me.
00:42Thornton's Chocolates did this.
00:44I left my basket, and they sent me a 10% code, and the day after, after they offered me free delivery.
00:49So, you still have time to play the abandon-yee basket trick.
00:53Put your stuff in, walk away for a couple of days, as long as you're still in the free delivery period,
00:57see whether they offer you anything.
00:58Do get in touch if that's happened to you.
01:00It will have happened to you.
01:00Leading up to Christmas, is that going to get more or less?
01:03Well, that's why we're just, well, once we get closer to Christmas,
01:05you're going to have to start paying for delivery, and that covers it off.
01:07So, this is the moment to be doing that.
01:09This is the last chance to be doing that, the abandon-yee shopping basket.
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