00:00This farmer's property should have reliable 4G coverage, but that is not the reality.
00:09I wouldn't say that Telstra have been lying to us, it's just they haven't been telling the whole truth.
00:16Vodafone is calling on the ACCC to investigate Telstra for using mobile coverage figures based on the use of external antennas.
00:25Telstra has been grossly over-exaggerating the size of their mobile network by more than 40%.
00:31It looks like it's been going on for more than 15 years.
00:35Before being contacted by Vodafone, Telstra's website claimed that its network covered 99.7% of the population with an area of 3 million square kilometres, 1 million more than any other network.
00:48By the 12th of May, the Telco changed its website to say its network covers 99.7% of the population when using an external antenna and added a link to its coverage maps.
01:01Telstra denies its misled customers because maps were available elsewhere on its website.
01:07If you look at our maps, it's very clear that you can choose between the external antenna coverage and a handheld coverage.
01:15The ACCC is considering the issues raised by Vodafone's owner.
01:21The watchdog said in a statement that there is no legal requirement for telcos to publish comparable and accurate coverage maps, but it would like to see increased transparency.
01:31At the moment, the telecommunications companies put coverage maps on their own websites, but of course we have no way of verifying that information.
01:41Making finding workable mobile reception a mystery.
01:45The ACCC is сз Flexx-Vodafone.
01:51Chiever
02:07CIEVER
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